2015
Very good 7.8
Based on 4347 reviews

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About Railay Bay Resort & Spa

Description

One of only a handful of resorts with beachfront access to Krabi’s famed Railay Beach, the 4-star Railay Bay Resort & Spa is ideally situated on a white sandy beach with crystal clear water, exotic marine life, and colorful coral reefs. Nature can be truly enjoyed with the limestone cliffs of Railay, the beaches of Phra Nang and Ao Nang, as well as the Phra Nang Cave. Whether you are dining in the Railay Restaurant, relaxing on the beach, or enjoying the view from each room’s spacious private balconies, you will never have to miss the amazing sunrises and sunsets. Coconut trees and tropical fauna decorate the beautifully landscaped grounds, accenting such facilities as the outdoor pool and spa with a hot tub and massage treatments. If you’re looking for a special and unique experience, look no further than Railay Bay Resort & Spa.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • spa
  • massage

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Water sports

  • diving

Food & beverage

  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • babysitting
  • tours

On-site facilities

  • gift/souvenir shop
  • family room
  • garden
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • ATM/cash machine on site

Languages Spoken

  • English
  • Thai
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Policies

To reach the property, a compulsory boat transfer needs to be arranged. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Stay for free if using existing bedding.
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1200 THB
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 15 km
Distance to Airport: 25 km
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 141
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1996
Year Hotel Last Renovated: 2006
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 8.9
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.5
  • Food/Dining 7.5

Christopher R.
United States
July 26, 2016
Good Hotel, Great Beach
Railay is stunning, and we were excited to spend several days on West Railay. We were a little disappointed to learn that the facilities spanned (nearly?) the width of the peninsula and that our room was closer to the east side. Still, it was a short, pleasant walk to either side and to all of the restaurants, shops, massage parlors, and other attractions on each.

Mito T.
Japan
July 25, 2016
A bit run down, but in a lovely location
We were there in the low season. A wonderful place and hotel in a great location. Some staff wonderful and friendly, others less so. On arrival we had to pay extra for kids breakfast (understandable), but they also wanted us to pay extra for having kids share our room and for extra sheets and towels which we had not asked for. We had clearly mentioned we were coming with children and had asked them if there would be any additional costs, getting no reply prior to arrival. The worst was then when we realized they decreased the number of towels we were getting half way during our stay and the room was not kept as tidy as we would have expected. Was this on purpose? Not sure. But other than that, no complaints

jon M.
Canada
July 23, 2016
Restaurant only good for breakfast
Dont bother with restaurant for lunch or dinner. Staff completely disorganized in terms of all aspects. Breakfast is self serve and is fine. Also rooms smell of sewer gas. Facilities look a little old and are in need of a facelift.

Angela E.
Spain
July 23, 2016
Awful service in a beautiful location
Staff at front desk rude, stubborn, not helpful, disrespectful, inefficient. Worst ever. Railay beach is beautiful.

Rikimaru K.
Japan
July 23, 2016
Nice locaion
Clean room

Pachuen J.
Thailand
July 22, 2016
Good Location
Excellent location. Friendly & helpful staffs.

Evelyn N.
Malaysia
July 19, 2016
Great serene location
If you want a secluded beach from Ao Nang, this would be it. Not too pricey with nice polite staffs. Food is available at a secluded street, you need to walk on the beach until you see the street. Nice place for kids, however avoid taking iced beverages as me, hub and kid had bad diarrhea the day after! :( other wise it was perfect.

Sirapatchanun S.
Thailand
July 16, 2016
excellent services ever!!!
good location, fabulous room, nice price and great staffs. I strongly recommend you guys stay night at Railay Bay Resort and Spa. I trust you may love that place and plenty impress with lovely services from staffs.

Philip L.
Malaysia
July 11, 2016
Railay Privacy Cottage 2nd - 5th July 2016
We loved the Railay Privacy Cottage that we stayed at with the outdoor Jacuzzi. We wished that the restaurant can accord a more competitive price for food as we ended up eating more at East Railay beach.

Marco S.
Netherlands
July 07, 2016
Experience in Krabi
Location perfect. Service disappointing, afraid that they do not get paid, although it is impossible to runaway :)) Only western food no consideration of other ethnicities. Pick up airport awe full although delivery to airport fantastic, they might advertise a bit better. Price wise is not linked to the service. Have seen better jobs on other islands. They could learn from them



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