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2015
Very good 7.8
Based on 4328 reviews

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About Railay Bay Resort & Spa

Description

One of only a handful of resorts with beachfront access to Krabi’s famed Railay Beach, the 4-star Railay Bay Resort & Spa is ideally situated on a white sandy beach with crystal clear water, exotic marine life, and colorful coral reefs. Nature can be truly enjoyed with the limestone cliffs of Railay, the beaches of Phra Nang and Ao Nang, as well as the Phra Nang Cave. Whether you are dining in the Railay Restaurant, relaxing on the beach, or enjoying the view from each room’s spacious private balconies, you will never have to miss the amazing sunrises and sunsets. Coconut trees and tropical fauna decorate the beautifully landscaped grounds, accenting such facilities as the outdoor pool and spa with a hot tub and massage treatments. If you’re looking for a special and unique experience, look no further than Railay Bay Resort & Spa.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • spa
  • massage

Swimming & soaking

  • hot tub
  • outdoor pool

Water sports

  • diving

Land sports

  • garden

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • babysitting
  • tours

On-site facilities

  • gift/souvenir shop
  • family room
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • ATM/cash machine on site

Languages Spoken

  • English
  • Thai
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Policies

To reach the property, a compulsory boat transfer needs to be arranged. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Stay for free if using existing bedding.
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1200 THB
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 15 km
Distance to Airport: 25 km
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 141
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1996
Year Hotel Last Renovated: 2006
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 8.9
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.5
  • Food/Dining 7.5

10 Blanca F.
Australia
June 28, 2016
Best value
I would repeat here if i go to Railay again

3.6 Corey P.
United States
June 25, 2016
Mini-Bar Scam
My fiancee and I checked in to the Railay Bay Resort after a couple nights in Ao Nang. Check in was pretty smooth (besides carrying our bags in the sand), though they were stingy about giving us a late check out the next day. The room was basic and a little run down, but overall pretty nice. The pool was smaller than it looked in pictures and crowded. Previous reviews are correct about the long distances and unpleasant walk between the lobby and the rooms. We really didn't like the vibes in Railay, but Phra Nang beach is unbelievable. Our real problem with the resort came at check out. When we wanted to check out, we called for a golf cart. They came, picked us up and we saw housekeeping immediately enter our room as we were leaving. When we got to the front desk the check out receptionist phoned the housekeeping to make sure the room had been inspected and was told we had a coke from the mini bar (we are 100% positive we did not). We told her we did not, assuming it was a simple mistake, and the receptionist persisted that we had to pay for it. We told her we absolutely would pay if we had one (it was 30 baht, which is like 50 cents), but we didn't and we became frustrated on the principle of the thing. She ended up taking us back to the room (not 10 minutes after we left it) where we found a COLD, OPEN 3/4 FULL coke can on the counter above the mini bar. So bizarre. She kept rudely insisting that it was us and we had to pay. At this point we were laughing at the absurdity of the situation. Finally the manager told us we didn't have to pay, but was not apologetic at all for accusing us, or the rudeness of the staff. I'm not sure if this is a scam they run hoping that people don't remember, or if the housekeeper wanted to screw us, or wanted a coke. One of the weirdest things I have ever had happen at a hotel and left a bad taste in my mouth. Come for a day to Railay and see Phra Nang beach but skip the rest, especially Railay Bay.

7.6 Chitradevi B.
Singapore
June 24, 2016
good in overall
It was rainy season hence was wet throughout our Stay. I didn't like the idea of having too many cats around. They were everywhere around the resort, restaurant and beaches

10 Bernard H.
Thailand
June 20, 2016
Excellent staff and facilities
Whilst the facilities(room, pools, restaurant etc) are great they would be nothing if the staff were poor. No worries......constantly smiling and helpful staff will make your stay memorable. Especially noteworthy is the transfer from/to the airport....a bit more expensive than DIY but well worth it as, again the staff take great care of you.

6.4 alicia H.
Taiwan
June 20, 2016
2 bedroom villa are nice
we are lucky to stay at 2 bedroom Vila and the pool is nice. staff left fruit on the table outside so we had monkey stop by the pool and had party two days in the row....... the staff should have be aware of that.

8 Hugo A.
Portugal
June 19, 2016
Very good hotel.
Good stay.

7.6 Jayson R.
Philippines
June 14, 2016
good stay
room was big but aircon is dripping and making all the loud noises. problem with mosquitos and bed bugs, but looks like it's common in railay beach, not a single person without insect bites, just an observation. guest have 15% discount on the menu for lunch and dinner since breakfast was free. railay beach is very quiet, we were there during off peak season, so it's nice. but nothing much to do there. you have to book some tours unless you want staycation. people seems friendly and genuine.

8.8 Eurica B.
Singapore
June 05, 2016
Great Staff!
The staff there were very nice and accomodating and friendly! The location itself is eye candy on its own. We will come back during the non-monsoon season! Loved our stay here!

10 JASPAL S.
United Kingdom
June 04, 2016
Fantastic!
This place is amazing, but remember, you need to take a boat trip to get here.

7.2 Christopher P.
United States
June 04, 2016
Stayed in a private cottage
Stay for 3 nights with 3 year old Best location on Railay Beach with 2 pools The place is very dated and in need of repair. The private cottage has sliding glass doors that have large gaps around the frame. I asked for another room since I didn't want to have critters and mosquitos in the room but were told they were all the same. They offered to spray for mosquitos but I said no since I have a small child. They said they would bring electronic plug in to prevent mosquitos in the room but never brought them. The staff is very helpful and friendly. I enjoyed the breakfast


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