2015
Very good 7.8
Based on 4375 reviews

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About Railay Bay Resort & Spa

Description

One of only a handful of resorts with beachfront access to Krabi’s famed Railay Beach, the 4-star Railay Bay Resort & Spa is ideally situated on a white sandy beach with crystal clear water, exotic marine life, and colorful coral reefs. Nature can be truly enjoyed with the limestone cliffs of Railay, the beaches of Phra Nang and Ao Nang, as well as the Phra Nang Cave. Whether you are dining in the Railay Restaurant, relaxing on the beach, or enjoying the view from each room’s spacious private balconies, you will never have to miss the amazing sunrises and sunsets. Coconut trees and tropical fauna decorate the beautifully landscaped grounds, accenting such facilities as the outdoor pool and spa with a hot tub and massage treatments. If you’re looking for a special and unique experience, look no further than Railay Bay Resort & Spa.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Airport transfer

Things to do, ways to relax

  • Hot tub
  • Swimming pool [outdoor]
  • Diving
  • Spa
  • Massage(s)
  • Tours
  • Garden

Dining, drinking, and snacking

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Access, services, and conveniences

  • Gift/souvenir shop
  • Daily housekeeping
  • security [24-hour]
  • front desk [24-hour]
  • Luggage storage
  • Laundry service
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Languages spoken

  • English
  • Thai
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Policies

To reach the property, a compulsory boat transfer needs to be arranged. Kindly contact the property for more details.

Custom Note

Custom Note

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Stay for free if using existing bedding.
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1200 THB
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 15 km
Distance to Airport: 25 km
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 141
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1996
Year Hotel Last Renovated: 2006
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Important notice

This property can only be reached by boat. From Krabi Airport, guests must travel to Ao Nam Mao pier or Aonang beach (15 – 20 minutes by taxi) in order to catch a boat to Railay beach.
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 7.8
  • Facilities 7.4
  • Location 8.9
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for money 7.5
  • Food/Dining 7.5

Erin F.
Australia
August 24, 2016
A regular stop in Railay
My partner and I have visited Railay Beach many times now, and have enjoyed staying at the Railay Bay Resort & Spa. The bungalows close to Railay East are a short walk from 'eat street' and Phra Nang Beach. Everything that we wanted.

Rachel N.
New Zealand
August 21, 2016
Average
It's a great location however the food, cleanliness and staff is not great. It seems they are updating the facilities which is good to see however they need to improve their service. Breakfast is poor.

Hui M.
Singapore
August 17, 2016
Good Resort But Need Improvements
This resort overall is quite good. Will share on some pros and cons of the resort: Pros: 1. Rooms, bathroom & swimming pool is very clean 2. Rooms are very spacious 3. Location is good, quite near the swimming pool and beach. Just a 5 minutes walk to the beach from the furthest deluxe room 4. Staff service is PERFECT!!! Very friendly, helpful, polite & with prompt services. - Staff helps us to carry most of our luggages as we have many elderly and a young child. - Also had an accident where I was stung by a bee, the staff immediately bring me some medication & gave me an ice pack to soothe the pain. - Staffs also assisted to arrange purchase of birthday cake for upon arrival. 5. Snack prices are about the same as the small stores at the walking street. 6. Good variety of breakfast served and food is quite good. Cons: Facilities 1. The room is not bright enough & some room floors are not clean enough 2. Swimming pool has no lights 3. Air con seriously needs a better maintenance. 1st night, 2 of our rooms has air con leaking badly which the dripping sound disturbed our sleep all night but was fixed by the engineer immediately after we informed the reception. 2nd night, another room's air con leaked. Almost every midnight, the air con will start to get loud & disturbing noise that we are not able to sleep. We booked 5 rooms and only 1 room, the air con had no problem. 4. 1 of the room's, the toilet bowl is very loose and shaking. 5. Resort's restaurant is very expensive and the dishes portions are very small 6. Beach chair cushion, when you sit on it, the water sips out from the sewing lines. 7. The pathway from the resort to the beach is full of monkey shits and it was stepped by many into the resort. 8. For breakfast, only 4 dishes are changed alternate days and the rest remains the same.

craig L.
United Kingdom
August 13, 2016
Great location
i have stayed here a few times and whilst it has prime location right on sunset beach, very little has been updated in the resort for years. i stayed in a privacy cottage which looked a bit dated and the garden was kind of unkept with weeds and dead leaves everywhere. At low season price of around 3k it was ok, but if i was paying double that in high season it wouldnt be good value.... but really you are paying for the location. Food in the restaurant was good and reasonably priced. Staff were on the whole friendly and helpful. The spa seemed very dated and had no staff both times we looked to book...we went next door to the spa there which was good. would i stay again? if the new hotel just behind is fully booked like this time, then yes, otherwise no. :)

Mark L.
Singapore
August 13, 2016
Old rooms not the best.
The older rooms are a bit dark and farthest from Railay Beach. The newer units looked better.

Scott F.
United States
August 13, 2016
Sand fleas
The beach is amazing! but the staff are not very helpful.at all and there were sand fleas or something in the bed that kept biting. Daily beach is beautiful but I would stay at different hotel.

heath H.
United States
August 07, 2016
Privacy Rooms
I stayed in one of the many privacy rooms. They are private in that they have a wall built around them, but you are still surrounded by other rooms. Railay west is stunning, but only the restaurant is located on the beach. The rooms are located on the small piece of land between Railay west and east. The free breakfast was buffet style, and had a descent selection including made to order omelettes. The rooms were nice with an outdoor jetted jacuzzi that you fill with fresh water. The wifi barely works in the room, and i had to go to the restaurant when I needed good reception. Upon checkout they said that the room was missing a pair of bed slippers. I told them I never saw any slippers in the room, and only a bath robe. They made me sign a piece of paper, and the whole ordeal was bothersome and offensive. Seriously, who steals cheap grandma night slippers? Anyway, I am still waiting to see if they charge me for the slippers.

Rod B.
Canada
August 06, 2016
Amazing vacation destination!!
Recommend this resort to anyone!

Titima C.
Thailand
August 04, 2016
great place
I love this resort. this is my second time already. will go back again.

Anna W.
United Kingdom
August 04, 2016
Great
We had a privacy cottage which I would highly recommend. It has its own outdoor jacuzzi bath which was perfect for a late night soak under the stars. We found the whole island quite romantic. Don't be afraid to venture to the other side of the island where the bars are open later and there a little more to do



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