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Railay Bay Resort & Spa

145 Moo 2, Ao Nang, Muang, Railay, Krabi, Thailand 81000 (Show on map)

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Area: Railay Number of Rooms: 141

Recent customer reviews

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Very Good

7.9

based on
3810 reviews

Value for Money
7.5
Location
8.9
Staff Performance
7.8
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
7.5
All reviews (3810)
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Severine M. Families with young children France, March 3, 2014
Nice but crowded stay !

NIce breakfast , perfect beach , big rooms
7.3
Our stay was good overall . The hotel is nice , a bit big for us and too crowded but this is all the same on Railay beach wherever you go , you 'll never be quiet ! But good for a few days laying on the beach , enjoying the good surrounding local food.
Heather G. Couples Australia, March 2, 2014
Great location but overpriced and run down

Location , beach and sunsets
4.3
This hotel is in a perfect location but is well overdue for renovations. Check in took over 45 minutes. There were not enough staff. Breakfast was ordinary and the room was ok but thrown together like the house that jack built. The pools were nice and the location lovely. Be prepared to get wet if you catch the local transport to the hotel. The hotel transport is far more expensive but much quicker and drier!
Nantisa L. Couples Thailand, March 2, 2014
Great location

Location, facilities (with two swimming pools) and friendly staff.
7.7
The location of the resort is right on the beach, and can be accessed from both east and west railay.
Robert W. Couples United States of America, February 28, 2014
Enjoyed our stay in a Deluxe Cottage

Great location, great breakfast, friendly staff
9.3
Our stay at Railay Bay Resort was short but nice. We stayed in a Deluxe Cottage and overall it was spacious and nice. The front desk staff was very friendly and helpful, and spoke pretty English very well. The bathroom amenities were sparse, but we made do. It would have been nice if they included beach towels, since the person who took us to the room specifically told us not to take the bathroom towels to the beach. Other hotels we stayed at provided them, so we didn't have any beach towels of our own. Also, we were never able to get the wifi to work.
Lindsay F. Groups United States of America, February 24, 2014
Beautiful beach, amazing adventures

Clean, good service, great location
9
We were 3 adults staying in a pool villa. It was clean and well maintained. Staff was very friendly and promptly addressed any needs (particularly the Thai comedian who you first meet getting off the boat with your luggage, he was hilarious). Decent buffet breakfast included which offered international selections. Travel office on site (although we ended up booking with another travel office) was convenient and offered anything and everything to do in Krabi. The resort is only accessible by boat, but don't be discouraged as you arrive (the side of the beach you arrive on isn't very nice and the trash barge is docked there). Once you go through the resort to the reception area, you see the much, much nicer beach on the other side. There are kayaks available and plenty of long boats to take you around (I recommend a night in Ao Nang for dinner and drinks). In the small area around Railay Bay Resort there are other resorts and a small walking village with other travel offices, restaurants, bars, and shopping. It was a great 5 day trip and we didn't get to do all of the day trips we wanted to, so we will surely be back to stay at this resort again. Only complaint is that the beds were very firm and became somewhat uncomfortable after a few nights, but for all of the other amazing aspects of this resort and it's location, I can deal with a hard bed.
Angela D. Couples United States of America, February 21, 2014
Very fun and great hotel

room, location and staff
9.3
Great ...............................................................................................................................................................................................................................
Jacqui C. Couples Singapore, February 19, 2014
East meets West on many fronts

A place that close to nature with amazing sunrise on the east beach, breathtaking sunset on the west beach over dinner, lovely moonrise, awesome
7
Bryan W. Couples Singapore, February 16, 2014
Rooms were slightly old and not maintained.

Breakfast. The ability to use Princess' pool and facilities.
7
Rooms were dimly lit, barely enough to light the room at night. The toilets were dingy and grimy. The room flooring was perpetually sandy and gritty. The stay was just purely a place to shut our eyes at night and rest. Definitely not a place to spend all your time in like a honeymoon hotel.
Yasuro T. Groups Japan, February 15, 2014
Relaxing

Quiet rather than Ao nang
8
Martin F. Couples Denmark, February 14, 2014
Nice location but unattentive staff and poor food

Location, view, outdoor shower
4.3
Beautiful area but extremely slow and un-attentive staff (not just relaxed and slow but to the extend where you felt unwanted). The place is cute but worn down and needs a touch up. It would be beautiful otherwise an dthe location is excellent.

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Customer Reviews - Railay Bay Resort & Spa, Krabi

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