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Railay Bay Resort & Spa

145 Moo 2, Ao Nang, Muang, Railay, Krabi, Thailand 81000 (Show on map)

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Area: Railay Number of Rooms: 141

Recent customer reviews

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Very Good

7.9

based on
3773 reviews

Value for Money
7.5
Location
8.9
Staff Performance
7.8
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
7.5
All reviews (3773)
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Brent M. Couples United States of America, January 22, 2014
Awesome loaction

Location, Staff, Food
7.7
Fantastic stay. Hotel was very comfortable and location was fantastic with pool right next to beach. They provide towels and mat so no issues venturing away from the resort. If you are into rock climbing or kayaking....this will be a bonus for you.
Jinlan L. Groups China, January 19, 2014
very nice swimming pool

swimming pool,service,position
10
it is very nice hotel with a perfect swimming pool,especially good for family with children!you can play balls with children!
Nick A. Couples United Kingdom, January 17, 2014
Nice hotel in good location.

Close to the beach, quiet, comfortable rooms.
6
Hotel was full yet still quiet and peaceful. Only poor aspect was food at hotel poor & pricey.
Jeff C. Couples Canada, January 17, 2014
Location location location

Surroundings, lime stone cliffs, beach
8.7
Loved our stay in the villa. The cave look out is a must see. Wear good shoes and bring a head lamp. Check out the view point from the lagoon climb also. Crappy Internet but who cares in a place like this. Midnight swims are great. Great spa here. We loved it. Things have changed in the last 20 years since I was here but still great.
M C. Families with older children United States of America, January 10, 2014
Million dollar view!

beach, restaurant, staff
9.7
It was great, and our only 2 minor complaints: lack of consistent internet access; and hard (Asian-style) beds. We quickly got used to both and enjoyed the most beautiful beach I've ever seen. The restaurant food and service were truly wonderful.Thai massage must be tried to be believed. Great prices, beautiful place.
Bernard S. Couples South Africa, January 7, 2014
Do not expect too much

Relatively good value for money. Close to beach, although not a great beach. Room relatively clean but never cleaned at same time during day.
4
The price we paid was fair for the accommodation, however this resort is certainly not a luxury resort nor is the service great. It is not a romantic couples retreat at all and is more geared towards families. The staff were unfriendly and could barely speak English resulting in poor levels of service especially at the restaurant. The rooms were cleaned sufficiently however, they were always cleaned at different times in the day so you were sure when you would be interrupted. There were limited deck chairs and sun loungers which were always booked by families before breakfast so you could never get a sun lounger. The hotel never supplied umbrellas for its clients.
Justin B. Couples United States of America, January 3, 2014
beautiul room with a beautiful beach

awesome room, beautiful beach, chill atmosphere
7.7
Nicest place my fiance and I stayed during our two weeks island hopping. Kind of pricey, but it was great to splurge for 1 night. Loved it!
Adrienne F. Families with young children United States of America, January 2, 2014
A dumpy hotel experience in a gorgeous setting

Location, location, location
4.3
The staff were kind and helpful but the room fell far short of expectations: there was a smell of sewage outside the door and mildew inside, and the room was not made up until 4pm in the afternoon. The restaurant is mediocre. We were in a "deluxe cottage" but this meant far from the beach, and in a depressing part of the (vast) hotel complex. The "privacy cottages" looked nicer and as if they might somewhat resemble the online photos. We were there for New Year, which was unfortunate-- there was a mandatory very high charge for a very mediocre buffet dinner, and the staff were weirdly aggressive.. alcoholic drinks were not included in the charge and staff kept pushing these aggressively throughout the night, repeatedly asking us to come back to our table while we were at the beach watching the entertainment, etc. Unpleasant. Although the fire dancers on the beach were great.
Hitoshi U. Couples Japan, January 2, 2014
Nice scenery with silence

Beach, Mountain, Silence
8.3
It was very comfortable stay. However, it will be much better if Wifi is more stable.
Jacqueline A. Couples United States of America, December 30, 2013
smelly room, hard bed but great location

location, beach, dinner
6.7

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