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Railay Bay Resort & Spa

145 Moo 2, Ao Nang, Muang, Railay, Krabi, Thailand 81000 (Show on map)

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Area: Railay Number of Rooms: 141
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 3945 reviews

Value for Money
7.5
Location
8.9
Staff Performance
7.8
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
7.5
All reviews (3945)
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Thamasak V. Groups Thailand, May 2, 2014
closely the beach,good to see sun set

closely beach, Clean room, Good for rest
7.7
OK.If I will go to Railay next time. Railay Bay Resort is the good choice to visit again.
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Kieran H. Couples Australia, April 30, 2014
Very relaxing in a luxurious setting

Beachside location High standard of room quality Lovely beach side restaurant and staff
9.7
I has a perfect stay for 2 nights. Hotel meet my needs perfectly. Very good quality and standard with great staff.
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Dale C. Families with older children Australia, April 25, 2014
Great stay. Lots to do and see. Very relaxing

Location, 2 pools, facilities like tour desk
6.7
Everything was fantastic but the beds were too hard. This let the place down. Service , rooms, food, all great no complaints. The beds need to be replaced. The resort is getting old, the bathroom could have had a makeover as well. The toilet was stained brown. Still I would stay again as really beautiful.
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Norachote P. Couples Thailand, April 24, 2014
Relax, Romantic

very relax.. it's on the beach, and good food
8.3
FANTASTIC!!!
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David O. Families with older children Malaysia, April 21, 2014
Poorly maintained and bad service

Close to beach
4
The first impression was poor. We waited for around 15 minutes upon arrival from boat before a buggy came to pick us up. Attitude of the staffs were poor. Bed sheet was full of sands! Water from the outdoor tub was not cleared. Went for dinner at the restaurant and some foods did not came even after an hour. We cancelled it eventually. On the 2nd night there was a power failure for about 15 minutes and some kind of animals or rats running at the top of the ceiling. Hotel was disappointing too and it is nothing like the picture I saw in Agoda. Overall worst beach holiday ever.
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Mark O. Couples Ireland, April 21, 2014
very unfriendly staff

location
5
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Channa A. Solo travelers Sri Lanka, April 21, 2014
great location, terrible service

location, quality of food in restaurant was ok, pool was good.
5
substandard service for the money paid. the staff was surly and didn't seem to want to help. not the thai hospitality that i was used to everywhere else.
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Brunetta S. Families with older children Australia, April 20, 2014
Great location but hoel needs a refit

Beach location, quality of food at the restaurant, view from front swimming pool
6
This was our 2nd stay there. The Hotel istself is in need of a re-fit. The rooms and furniture, etc are tired and worn. The beds are very hard, new comfortable mattresses are required. The service in the restaurant was very slow, esp. when busy. The staff in the restaurant aren't very well trained and a bit disorganised. However, the location is amazing and the quality of food is very high.
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Eve K. Couples United Kingdom, April 14, 2014
It was a pleasant stay at the villa

Value for money, next to the beach, nice food
6.7
The villa was nice, with an outdoor jacuzzi. Although the room needs a bit of renovation, it was spacious and comfortable. Buffet breakfast has a wide variety of food. The hotel's restaurant also has nice Thai food available.
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Lorenzo R. Families with young children Italy, April 12, 2014
Great location

Good breakfast, pool facing relay west bay, easy access to relay east
7.3
Deluxe room is quite old, but the hotel is still nice, the area is fantastic; so the hotel is not the main attraction.
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Customer Reviews - Railay Bay Resort & Spa, Krabi

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