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Railay Bay Resort & Spa

145 Moo 2, Ao Nang, Muang, Railay, Krabi, Thailand 81000 (Show on map)

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Area: Railay Number of Rooms: 141

Recent customer reviews

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Very Good

7.9

based on
3530 reviews

Value for Money
7.6
Location
8.9
Staff Performance
7.8
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
7.5
All reviews (3530)
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Andrea L. Couples Canada, May 26, 2013
relaxing, comfortable

lovely rooms, close to the beach, beautiful dining view (right on the beach!)
7.3
I stayed with my partner and it was a lovely room to stay in as a couple. The restaurant is right on the beach so we enjoyed a lovely romantic view during breakfast and dinner. the staff was friendly and helpful and the rooms were well taken care of.
Miyaji Y. Families with young children Japan, May 24, 2013
Very disappointment with staffs quality.

Good location
6.7
They should improve staffs service quality. The staffs are not well trained and rude.
Elijah L. Families with young children United States of America, May 24, 2013
It was okay.

Right next to the beach, a nice view of the cliff
7.3
We stayed one night at the Railay Bay Resort. The food was okay. The room is small and the beach is really dirty. I could not bring myself to swim with all the trash on the beach. The swimming pool is small. We paid the same price for hotel in koh Lanta and the room is bigger and nicer. Anyway, I would not come back to this hotel .
Jonathan C. Couples United States of America, May 23, 2013
nice hotel, beautiful location

location, rooms, view
7.7
Nir Z. Couples Israel, May 22, 2013
very good

Amazing beach, great breakfast, Not freindly staff, huge and clean rooms
8.3
Kim H. Groups Singapore, May 22, 2013
Nice, cosy and relax

Beach location, swimming pool and staff sevice
8
Good service, nice food, pretty swimming pool, clear beach with relaxing ambience.
Lauren A. Couples Canada, May 22, 2013
great location, customer service could be improved

location, beach, room size
6.3
Customer service at reception and restaurant could use some work...staff don't seem to really care about customers. Requests suite room change, shuttle car for luggage transport at checkout and late checkout were completely ignored. Seemed Moody hotels in railay struggle with customer service so this is not just an issue for the railay bay resort, but considering this its one of the more expensive ones in the area, we had higher expectations. For scuba fans, railay dive center was great. So was Tex rock on railay eat for beginner climbing on phranang beach. And try the restaurant at bhu ngaa hotel...one of the only places where service was worth noting and good food too.
Mitchell H. Solo travelers United States of America, May 20, 2013
Nice location and beach

beach access, convenient to get to and roominess of rooms
6
Jingjai C. Groups Thailand, May 20, 2013
Nice Room and Location but bad service

location is near both side of Railay
5.7
Lauren A. Couples Canada, May 20, 2013
Customer service needs work!

beach, large rooms
6.3

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Customer Reviews - Railay Bay Resort & Spa, Krabi

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