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Railay Bay Resort & Spa

145 Moo 2, Ao Nang, Muang, Railay, Krabi, Thailand 81000 (Show on map)

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Area: Railay Number of Rooms: 141

Recent customer reviews

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Very Good

7.9

based on
3572 reviews

Value for Money
7.6
Location
8.9
Staff Performance
7.8
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
7.5
All reviews (3572)
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Guillermo G. Groups Spain, June 20, 2013
I will go back again to Railay!

Beautiful, Quiet and relaxing
7.7
Very pleasant. The staff is very kind and the hotel is really nice. The views to the railay west beach are great! The worst is the price, by putting lower prices my opinion about the hotel would be perfect.
Gian C. Couples Chile, June 20, 2013
Relax

Silence, beachside, location
7.7
Rhett B. Couples United States of America, June 19, 2013
Absolutely gorgeous!

Beautiful room, breathtaking area, amazing experience.
9.3
The hotel was beautiful, quiet, location was amazing, staff very nice and helpful. Loved the area - Krabi, Emerald Pool, absolutely amazing view right there when you walk out. Definitely recommend.
Clare B. Groups United Kingdom, June 15, 2013
Very rainy due to season we stayed in but relaxing

The wifi to entertain ourselves when it was raining and organisation of private road transfer to Phuket.
8
Kevin K. Families with young children Singapore, June 12, 2013
Hotel with good view

Proximity to the beache, near many dining places, good service
7
Shuyun T. Families with older children Singapore, June 11, 2013
nice pool villa

private pool villa, awesome buffet breakfast spread, relatively good location on railey
8
Gaile R. Couples United States of America, June 11, 2013
Convenient

Private room with outdoor jacuzzi, friendly staff, pool side by the beach
7.7
Looking for a getaway with privacy yet at the same time beach or rock climbing adventure, a great place to be.
Syed F. Couples Canada, June 11, 2013
Overall good experience. Value for money

Location, Friendly staff, clean room
7.7
Robert K. Families with older children United Kingdom, June 10, 2013
very relaxing and comfortable

beachfront location, good food, friendly and helpful staff
6.3
We were lucky with the weather because in low season it can pour constantly! Not a great location in off season if you want to get around as you need to take a boat and you may need to pay the full price yourself if there aren't 8 people to share the cost, so can be a bit pricey. Great however, if all you want is to relax with a good book, swim in the sea or do some rock climbing and kayaking. Our room was a bit aged and shabby, shower room a bit tired and we had a few problems with sink blockage and things not working properly, no bedside cabinet next to bed and lighting in room was too poor to read. However, the staff were vert good and sorted out problems without us having to ask. Also the console that controlled all the electrics in the room was awful as every time you came in you had to grope about in the dark to find the correct switch on the console to reset all the lights. Would be much easier to have a boring old light switch next to the door, even if it looks less fun! However, food was very good and lovely location on the beach was good for us. Make sure you take raincoats/umbrellas and large plastic bags for boat journeys in off season as you can get very wet, along with your luggage, when you transfer to and from airport on the boat.
Waichiu L. Solo travelers Hong Kong, June 10, 2013
disappointed
6
This is my 2nd time I stayed in this holiday but really disappointed this time. Stayed there for 2 nights but never saw a simle. The house keeping forgot to provide free water & slipper in our room. The air-conditioning did not work when we checked in, the hotel sent somebody to fix it but wasted over an hour of our time. And air-conditioning was broken again in the midnight of our last stay. Finally, they gave us another room to sleep through the night. I don't understand why can't they just change me to another room in the first place while they are still quite a few empty room around us!!

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Customer Reviews - Railay Bay Resort & Spa, Krabi

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