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Railay Bay Resort & Spa

145 Moo 2, Ao Nang, Muang, Railay, Krabi, Thailand 81000 (Show on map)

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Area: Railay Number of Rooms: 141

Recent customer reviews

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Very Good

7.9

based on
3773 reviews

Value for Money
7.5
Location
8.9
Staff Performance
7.8
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
7.5
All reviews (3773)
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Scott J. Families with young children United States of America, April 18, 2015
Family of 4 with parents

location, private pool, beach
6.7
the stay itself not bad. The private pool suites were nice, and the water perfect. Place is run down and need landscaping and renovations. Staff, especially at the bar, were VERY slow and not very interested. It got a little better during our stay but still needs vast improvement for the level this place is supposed to be at. Elephant trek was ok. If you go, book their transfer service as that brings you to a dock instead of having to wade through the beach!
Solene L. Families with young children France, April 16, 2015
OK Hotel but got food poisoning

the location is lovely as it is on railed beach and the privacy rooms are nice
5.7
It was a good stay, the hotel is located in a great area. However it means that it is difficult to get out of the beach as there is no road to the hotel but you can only get to it by boat. The food was not great as three members of the group got food poisoning at the hotel restaurant through....
Heather N. Groups United States of America, April 16, 2015
A good spot on Railay

location, beach, pool
8.3
Had a great time at Railay Bay - one of only a few hotels on the island, had a helpful staff and good amenities. There is a travel/tour office right on site so that we could plan a day trip and book transfer to other islands on the long boats. The food was reasonably priced and decent - however a bit 'watered down' for the tourists. My only complaint was the parade of tiny ants in our room - in that jungle/island environment, some bugginess is to be expected, but made our room seem dirty though the rest of it was very clean and well-appointed.
Robert K. Couples Australia, April 15, 2015
Terrible food, not good and unfriendly staff

Location, View and Weather
5
1000baht per person buffet was cold and standard of food was of low quality. Even the fruit at breakfast was tasteless. A lot of the staff seem to stand around talking and not actually helping the guests. No one says hello when you walk past, just not very friendly. We found our room a little dirty. Fixtures and fittings need a good scrub and cobwebs need cleaning. Not a 4 star and doesn't feel like a resort & spa.
Prasanna K. Couples India, April 10, 2015
Best in the area

Location, Accommodation, Very helpful staff
9.3
We completely fell in love with Railay Bay and we couldn't have made a better choice than Railay Bay Resort. It's in the right location, rooms have lots of privacy and are clean, staff are very helpful and friendly, breakfast had lots of variety and was delicious, great connections to Krabi main pier, 2 big pools, access to both of the beaches. Will surely go back and strongly recommend it to anyone who's planning to enjoy that corner of Paradise!
Elis Z. Families with young children United Kingdom, April 9, 2015
Overpriced

Location, facilities
7.7
It went well, good location, the transfers are excellent.......the bar and restaurant costs are same as london
Magdalena F. Families with older children Sweden, April 8, 2015
Railay

Lokation, the room and the swimmingpools.
9.3
Toni R. Families with older children Australia, April 7, 2015
Five days of Heaven

Location, Setting, spacious room
7.7
We had some issues trying to clarify our booking - Agoda did not respond to any of our questions which meant when we arrived we did not know if what room/s were booked. We had to pay for an upgrade to accommodate our son as they had no record of the third person. Once that was sorted our stay was very enjoyable and we had a great time. Enjoyed kayaking, scuba diving at PhiPhi island and exploring. Enjoyed the food and the pool. Many thanks Toni
Shanjeevan G. Business travelers Malaysia, April 5, 2015
Over populated

staff caring
4
moderate
Jim D. Couples United Kingdom, April 5, 2015
beaitiful Railay

location, privacy bungalow , friendly staff
10
Fantastic

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