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About Rainbow Hotel

Description

Renowned for being one of the most impressive looking properties in the Hongqiao Development Zone, this luxurious hotel boasts over 600 elegant guestrooms and offers excellent access to foreign trade departments, the international exhibition center, embassies, and office complexes. The hotel is equipped with facilities such as a grand banquet hall that can seat up to 500 people, a business center, and a Garden Lounge where guests can relax with a traditional garden view. To enhance each customer’s stay, the on-site restaurants serve a variety of Asian and Western cuisines. With such service and room accommodations, Rainbow Hotel will surely become one of your top Hongqiao hotels.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • garden
  • elevator
  • executive floor
  • nightclub
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Japanese
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:00 PM
Check-Out Until: 12:00 PM
Number of Floors: 30
Number of Rooms : 640
Room Voltage: 220
Year Hotel Built: 1988
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Important notice

The property’s gym/fitness will be closed between March 1, 2016 and August 31, 2016.
The property’s swimming pool will be closed between March 1, 2016 and August 31, 2016.
The property’s spa will be closed between March 1, 2016 and August 31, 2016.
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.9
  • Location 7.7
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 6.4

Boon K.
Thailand
May 12, 2016
It is ok
To long department store

Anubhav A.
India
April 24, 2016
Had the worst time in this hotel
I urge you guys not to check in the hotel. They kept the central AC off throughout our stay. Even after complaining to the manager they did not turn the AC on. We got to stay in such heated rooms. Pathetic service

yajima H.
Japan
March 09, 2016
good
good

Sophia Y.
Singapore
December 30, 2015
Value for money, old hotel but mantained well
The location, the staff, the cleaniness
The stay was good. Hotel was old but well maintained. The room is old but the staff did a good job by keeping it clean. Shopping mall nearby. Value for money! Just that the wifi is cranky

Ong D.
Singapore
November 26, 2015
old hotel
location and price.
Not impressed. The hotel needs renovation and upgrade of amenities.

Sang L.
South Korea
November 16, 2015
hotel
service, place, language
good

YEA K.
South Korea
October 19, 2015
Totally disappointed
It was awful place to stay. I had been travel a lot for business travel and this is the worst experience ever. The shower didn't work and the staff so unfriendly. Please go somewhere else. I was so embarrassed to stay with colleague.

James L.
Singapore
October 18, 2015
Sloppy
Location location location
Air con was down n pillows reeked of cigarettes

mark B.
United Kingdom
October 07, 2015
Rainbow - I only see Zippy, George and Bungle
Iternet connection, clean, use of umbrella
Thw location of the hotel was described by the staff as close to the subway, but this is way off the mark taking around 30 minutes to walk there on a busy dual carriageway. This could well be the reason for the discount price - Shanghai has so many new subway lines that it would be hard for a hotel not to be positioned near one. Upon entry, the staff at check in were arrogant and unresponsive to questions. It seemed ridiculous to them that we should ask where the lifts were. The room was pretty good but no real view other than roads and wastegound we were told that breakfast would be 185 yuan a pop even for our 7 year old. The swimming pool was nice enough apart from the other swimmer who was constantly spitting in the pool and talking loudly to the grinning teenager playing the part of lifeguard. It was only after the swimmer got out and relieved the grinner of his duty that we realised he was an employee too. The wireless connection was spot on and rooms were quiet. Wouldn't opt for it again though (should it still be around)

NGOAN H.
Vietnam
May 22, 2015
Good trip !
Food, location and good service
The people are very happy. They willing to help you.



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