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Ramada Encore Hotel

50-52 McCrae Street, Dandenong, Melbourne, Australia

Recent customer reviews

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Very good

7.9

based on 145 reviews

127 reviews in English

Value for Money
7.8
Location
8.0
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
7.7
Food/Dining
7.1
All reviews (145)
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Steve N. Couples Australia, May 17, 2016
wonderful
6
I have to say that the staff are of the upmost professional, helpful and extremely friendly
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Ronnarit A. Business travelers Thailand, May 9, 2016
great
6.7
great
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Nesil S. Couples Australia, May 7, 2016
Good
5.7
Good
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Owen C. Business travelers Australia, April 29, 2016
Good for corporates but needs attention to detail
5.7
Fore example, I asked a young maid that was cleaning an adjacent room (246 I think) I was in 210 for a swap of my used bath towel and she said "its not my room". A few minutes later I asked her colleague and older lady and she swapped it for me with no fuss. At reception on the morning of 29 April I asked could the TV in the gym be turned on, she said "yes I'll get one of the boys onto it" and no-one came for the next hour I was working out there. Otherwise the rest of the stay was satisfactory and if in the area again I would return..
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Yuksel O. Couples Australia, March 30, 2016
nice
6
clean
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Deb W. Business travelers Thailand, February 11, 2016
Convenient and friendly

Convenience for where I was working, amazingly friendly and helpful staff and a car park
8
It was fine, bed a little hard for me but the staff and convenience made up for that
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Nicola C. Business travelers United Kingdom, February 3, 2016
great location
5.7
a great location for me and the staff were really pleasant and great at customer service. Thank you
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Rebecca R. Business travelers Australia, January 19, 2016
Modern and Clean

Room, location, staff
8.7
Had a great one night stay here however breakfast was a let down as it was quite cold
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George T. Solo travelers Australia, November 3, 2015
Breakfast

Location, parking and staff
7.7
Couldn't get to the breakfast bar for people and gave up and ate over the road.
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Lisa S. Couples Australia, October 20, 2015
Very nice and clean with excellent service

Clean, service, modern
8.7
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