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Excellent 8.4
Based on 200 reviews

Recent customer comments

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Excellent



based on 200 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.3
  • Staff Performance 8.2
  • Value for Money 8.4
  • Food/Dining 7.7

6.3 Patricia M.
Australia
October 01, 2015
Ramada Berlin
Location, facilities, staff
It's the best location! Close to shops, restaurants, transport.Clean n modern facilities. We just hated the stale cigarette smoke smell in the room .

5.3 Maarten A.
Netherlands
September 21, 2015
Just an average business hotel
Clean rooms,bike rental
Small,but comfortabel rooms.Sadly now views from the window.More suitable for business trips.Next time we take a boutique hotel.

6 Md U.
Bangladesh
September 05, 2015
Nice hotel for Business travel
Great location, Easy to access, better stay

9.3 Samantha L.
Australia
August 27, 2015
Fantasic hotel
Reception staff were great, buffet breakfast and room were perfect
The receptionist in checkin was fantastic, staff in general were great. Room was perfect, but it could do with tea and coffee making facilities in the room. Breakfast was perfect. What let the hotel down: The lovely lady that checked me in was great but when I went down later to ask about a laundry another staff member sent me in the wrong direction. I had to ask another staff member when I came back after being unsuccessful where it was and waisted a 2hrs because of the wrong info. House keeping kept knocking on my door from 9am on day of check out and actually opened the door before 10am. Check out was 12 and j was not ready to leave at 9am, this is not acceptable in my book. Overall I would stay again but have words with reception to make sure housekeeping don't jump the gun again.

9.3 Sergelen T.
Mongolia
August 20, 2015
Hotel am Alexanderplatz
Location, breakfast and comfortable bed
We stayed for the second time at this hotel and were very satisfied once again. The hotel is close to the Alexanderplatz stations, so that a direct access to the Schoenefeld airport is possible by S-Bahn. In case you travel with a heavy luggage there is a taxi station in front of the hotel. The breakfast was very good, the room big and well equipped, the bed was comfortable.

8.7 Steven A.
Australia
August 20, 2015
Berlin Stay
Location, Staff and breakfast
We had a great stay, Marion from the bar was excellent as we're all the staff. Couldn't believe there was no fridge in the room.

7.3 Upuli W.
Australia
July 26, 2015
All good but the reception staff
Location and Melissa (receptionist)
My stay at the Ramada hotel Alexnderplatz was quite comfortable and convenient. Due to its many good restaurants available in the area I did not have a chance of tasting the hotel restaurant except for a cup of tea. The cup of tea offered was actually a mug of tea made with concern by the staff member when preparing it. Hence I believe the food must be good too. Even the room service is commendable. Its location is excellent. The tram and the train Alexanderplatz station are few steps away. The many quality restaurants and coffee places enhance its location further. One who likes shopping can shop in expensive as well as in budget shops as 'Prima'. My only negative remark with the hotel is its reception staff. The only receptionist that I will highly credit on is Melissa. She started in the afternoon during our stay and was an angle. She was so caring, helpful and hence made us feel so welcome. All our inquiries were answered with concern and all requests we made were actioned immediately. I must also give credit to the lady who checked us in. She too was very welcoming. Unfortunately I cannot recall her name because after that day I cannot remember seeing her. All the other reception staff was uncaring. Priority was given to their work and not the waiting guest and when they do give attention that too demonstrated an attitude. It would be nice to raise your head and say “I will be with you shortly” rather than keep the guest waiting. When I requested to organize a taxi for us I was advised that there are always taxis around. However when the time came there were no taxis for us. I will however recommend the hotel and if need to I will stay in this hotel again as I believe that Ramada Hotel Alexnderplatz is a good, comfortable reasonably priced hotel.

8.3 Stewart R.
United Kingdom
July 25, 2015
Ramada Hotel
Very clean, great location, brilliant shower!
We didn't have a lot of contact with the staff during our stay and were on a room-only basis, but checking in and out was efficient and friendly. If you want to leave your luggage after checking out, it's not a problem. The housekeeping staff were friendly and did a great job. The room was very clean and tidy and whilst the room was fairly standard in terms of facilities, the use of space was impressive and the bed was large and comfortable. The bathroom was clean and spacious and the shower was excellent. The location is very convenient being close to the Alexanderplatz stations, so direct journeys to and from Schonefeld airport are easy. It also means of course that access to all areas of Berlin are within easy reach by U-Bahn, S-Bahn, buses or trams. Rosa-Luxembourg U-Bahn station is also close, on the opposite side of the main road and along a side street. I would definitely recommend this hotel (especially if you can get a good deal) and would have no hesitation in staying here again.

7 Kelly C.
United Kingdom
May 20, 2015
Good Location
location, convenient transportation, helpful staff

7.7 Mohamad A.
Malaysia
May 07, 2015
Ramada hotel Alexanderplatz
Location, room, communication
Pleasant