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Ramada Plaza Dua Sentral Kuala Lumpur

No 8, Jalan Tun Sambanthan, KL Sentral, Kuala Lumpur, Malaysia 50470 (Show on map)

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Area: KL Sentral Number of Rooms: 357
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 2574 reviews

Value for Money
8.2
Location
7.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.3
All reviews (2574)
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Ryota S. Families with young children Japan, June 28, 2015
Disappointing service and facility

Room size
4
Air conditioning was broken, mini fridge wasn't working either. So we asked the front staff to change the room, they prepared smoking room instead and said nothing else they can do. It was already 1AM, kids were so exhausted wanting to sleep so we had to stay in the hot room. None of the staff were professionally trained, breakfast was poor in variety & taste. Never going to use this hotel again.
Rozlan M. Business travelers Singapore, June 25, 2015
hotel not bad but location bad

spacious room, cleanliness and staff
7
Pleasent stay. Room is big and clean. Location is bad. No tax but use hotel taxi with fixed price. Many Taxi driver do not know about this hotel. No toothbrush. Nothing surrounding the hotel.
Boon S. Solo travelers Malaysia, June 24, 2015
Value for Money

Value for Money, Spacious Room, Nice decoration
7
The hotel is value for money for 4 star hotel standard. However, the room service menu is limited for supper.
Daniel P. Business travelers Australia, June 24, 2015
Comfortable stay as always

Room, Cleanliness, Size
8
Comfortable stay as always.
Ramachandran P. Families with young children India, June 21, 2015
impolite staff and rude to older people and kids

the location is not good and the food outlets are quite far and its very isolated,
8.3
the hotel staffs are very unpolite and rude. i strongly dont recommend if you are travelling with older people and young kids.
Ma E. Families with older children New Zealand, June 20, 2015
Clean and secure hotel, conveniently located.

Food, location and Mani
8
Comfortable and restful place. Had several food places to choose from. Conveniently located and central to most tourist spots. Staff were accommodating specially Mani and transport system. Thanks for making our stay memorable.
Murali V. Families with young children India, June 18, 2015
My stay at hotel Ramada Plaza.

it's less than 10 minute walkable from KLsentral. Rooms were big and beds were very comfortable. Beffet breakfast was reasonably good. Tour operator Mr.Mani from S.A.I was very helpful in guiding us
5.7
The centralised air con in my double room was not working properly and unable to change setting. Felt very warm in midnight and had to off and on back to start again. One of the toilet was unable to flush and drain completely possibly due to blockage in drain line. Called customer service for assistance but they failed to attended it. More hangers can be provided in wardrobe. Living room with kitchen is of no use and a waste of space. I can give only 6 out of 10 points
Anil G. Families with older children Singapore, June 17, 2015
Great Stay. Will definitely return.

2 BR suite great for family of 5. Rooms plush. Nice pool area
10
The only flaw I can point out was that the restaurants were'nt functional. I'm sure it will be remedied in time. But the food all around the hotel is great so there is no real need for an in house dining option.
Nur D. Families with older children Singapore, June 16, 2015
Review on overall basis

comfortable and spacious room, great dine in n buffet breakfast
6.7
It was ok. A 20 minutes walk from our place to the central. The receptionists were slightly rude and unprofessional. The buffet waiter and waitress were helpful and attentive too. The overall stay was just pleasant to us family. It should be graded around 6.5-7.
Choon S. Business travelers Malaysia, June 16, 2015
Clean

Location, clean room n big room
7.7
Good

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Customer Reviews - Ramada Plaza Dua Sentral Kuala Lumpur, Kuala Lumpur

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