Very good 7.9
Based on 2936 reviews

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About Ramada Plaza Kuala Lumpur


Ramada Plaza Kuala Lumpur is strategically located in the heart of Kuala Lumpur’s business, financial, and transportation hub – Kuala Lumpur Sentral. The 357 lavish guestrooms and suites cater to the desires of the most astute travelers and are remarkably spacious, complete with premium amenities that are essential to both business and leisure travelers. The hotel’s four dining and entertainment venues offer a large choice of delicious dishes and drinks to satisfy diverse tastes. The hotel offers more than 1,100 square meters of adaptable function space, including meeting rooms with a pre-function area and teleconferencing facility. Located on level six, the hotel’s leisure facilities include Avana Spa, a tranquil urban oasis featuring soothing therapies and revitalizing spa experiences, as well as a state-of-the-art fitness facility and an infinity pool. Served by a network of highways, the 33-story building is within easy reach of Kuala Lumpur’s most exclusive shopping areas and tourist sites and is a mere 50-minute drive by car from Kuala Lumpur International Airport.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Valet parking
  • Car park
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Bar
  • Restaurant [halal]


  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Tours
  • Concierge

On-site facilities

  • Family room
  • Elevator
  • Smoking area

Health and security

  • Safety deposit boxes

Languages spoken

  • English
  • Malay
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The property requires a refundable security deposit upon check-in.

The property provides shuttle service to nearby areas. Kindly contact the property for more details.

Parking is available at an additional charge. Guests are required to put a request in the “Special Request” section upon booking or contact the property directly.

  • Minimum age of guests is: 21 year(s).
  • Guests over 21 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 5.00 Km
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Restaurants: 3
Number of Rooms : 357
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Very good

  • Cleanliness 8.6
  • Facilities 7.3
  • Location 7.0
  • Room Comfort/Standard 8.6
  • Service 7.9
  • Value for money 8.2
  • Food/Dining 7.3
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Nigel S. from Singapore
Business travelers
Stayed one night in August 2016
Electricity still not working after weeks
After my last disastrous visit where there was no power in the ground floor area - lobby and restaurant - I had assumed that the problem would be fixed. BUT NO - HOW STUPID of me..... I arrive to a black reception with torches and emergency lights and endure another appalling breakfast BUT there is NO mention of this on-going, four weeks +, problem which should never be allowed to arise and which should mean the hotel must not sell rooms without telling people DISGRACEFUL - and yes I have learnt my lesson I will never go again and nor should anybody else while such a fundamental problem exists
Reviewed August 26, 2016

Chek T. from Malaysia
Stayed 2 nights in August 2016
Upon arrival lobby was dark. No electricity despite in the same building with TNB. Grouchy front desk & unhappy maintenance. No lights in shower area. Basin clogged. Housekeeping did not clean well. Pillow too high causing neck strain the whole day. No room service at night at 1 am. No answer from concierge or front desk during check out & hence no porter service. It was a better hotel when it was managed under Best Western
Reviewed August 25, 2016

Shaniza I. from Brunei Darussalam
Solo travelers
Stayed one night in August 2016
Service good but unfortunately during my stay there were minor renovations going on lobby was hot. There was a slight problem with the toilet
Reviewed August 24, 2016

Azizi E. from Malaysia
Families with young children
Stayed one night in August 2016
To far parking lot & need to pay car parking.
Reviewed August 17, 2016

RAJA N. from Singapore
Stayed one night in August 2016
Wifi is down
The wifi is down and it was promised to be up the next day in the morning at 0900. But no is was down till the time we check out. Guestrooms are ready late. And the air con seems not working in the hotel lobby. It was so stuffy where we have to wait for out rooms to be ready.
Reviewed August 09, 2016

Omar S. from Singapore
Stayed 2 nights in March 2016
Wonderful hotel
A modern hotel with good amenities n service. Great location as its quite near to NU central. Recommended stay.
Reviewed August 08, 2016

Amra Z. from Sri Lanka
Families with young children
Stayed 5 nights in July 2016
Our Experience
Staff were not very courteous. Dull ambience. Very poor breakfast buffet. Hot water was not working. Entrance to the hotel requires some significance..
Reviewed August 03, 2016

Joanna K. from Malaysia
Stayed 3 nights in May 2016
Staff bad attitude
Not up to standard, staff at reception scanned parking ticket for free parking, however the staff at parking insisted us to pay a sum like RM20, end up went to reception and transfered the ticket to season parking and the RM20 is refundable deposit. please train ur staff properly.
Reviewed August 02, 2016

Norfaezah M. from Malaysia
Solo travelers
Stayed one night in September 2015
Reviewed July 30, 2016

Norfaezah M. from Malaysia
Solo travelers
Stayed one night in September 2015
Reviewed July 30, 2016


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