2015
Very good 7.8
Based on 508 reviews

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About Rashmi's Plaza Hotel Vientiane

Description

Well known to be the first modernist luxury hotel in Vientiane, Rashmi's Plaza Hotel Vientiane provides great comfort and convenience. Being centrally located, the hotel is an excellent hub to all cultural and tourist attractions the city has to offer. Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience, perfectly suited for both business and leisure stays. Rest and enjoy a cocktail or dine al fresco with a panoramic view of the mighty Mekong River from the rooftop bar, River Reflections. Whatever your reason for visiting Vientiane, Rashmi's Plaza Hotel Vientiane is the perfect venue for an exhilarating and exciting break away.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • garden
  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying

Languages Spoken

  • English
  • Lao
  • Thai
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Policies

Child and extra bed policy
Infant 1-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Must use an extra bed
  • Minimum age of guests is: 1 year(s).
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2.5 km
Distance to Airport: 7 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 6
Number of Restaurants: 3
Number of Rooms : 53
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2010
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Important notice

Shuttle service is available at the property from 10:00 AM to 08:00 PM. Kindly contact the property for more details.
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.2
  • Facilities 6.6
  • Location 6.4
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.7

Leon B.
Singapore
May 28, 2016
Shadow of a once decent hotel
Poor Wifi connectivity - speeds were comparable to an old 14.4k dialup modem. Had to eventually hotspot off my phone just to download and reply basic emails. Unacceptable. Severe maintenance issues - found myself locked in the toilet as the door knob was not working in the inside. Took me 10 mins being trapped in with no phone before forcing it open finally. Seriously!?! Additionally, table lamps and some sockets in the room weren't working either. Even parts of the hotel looked like they were no longer in use. Staff were not able to converse and understand basic requests in English. Frustrating to say the least. Location is not fantastic and not walking distance to any civilization.

Christine C.
Canada
May 28, 2016
The location is not close to the City Center but the car service was exceptional.
Best bed I have ever slept in a hotel. Fantastic staff and the owner really takes an interest in his guests.

Stefan S.
Sweden
May 02, 2016
ok
It was okay

min K.
South Korea
April 24, 2016
Good
Good

Rungrudee R.
Thailand
April 04, 2016
Ok for travelling
Breakfast is Ok. The corridor is narrow. Service is just fine.

Rudy M.
France
March 03, 2016
Pleasant stay
shuttle to city center, kindness of the staff

Chris G.
Australia
January 19, 2016
A good option in Vientiane
New, Layout, Staff
An excellent option for business travelers. Good Wifi, great service from staff, nice rooms, nice outside dining area plus pool and spas. This has become my new hotel for work trips to Vientiane. A little far out of the "city", but nothing a 3min taxi/tuktuk wont fix. Breakfast is good as well for Asian or Western travelers.

Nelson W.
Palau
January 07, 2016
Nice Friendly Place to Stay
Excellent Staff, Quiet surroundings, Great Roof Top Restaurant
I stayed at the Rashmi on a recommendation of a friend living in the area. It was close to my friend's home so easy for them to pick me up and drop me off. It's a little bit out of the tourist scene in downtown but a nice location. The folks working there are great and very accommodating. The restaurant was quiet but the food was good and service excellent. Sitting at a rooftop table under the stars and dining was wonderful. Although the place could use some renovation it was comfortable and nothing was lacking. I had a great time.

Serene G.
Singapore
January 02, 2016
In need of major refurbishment
Great staff attitude and wifi works fine.
My title sums it all up, not to mention I stayed in different rooms during my 2 nights stay, will tell you why when you read on. Do not be fooled by the pictures like me. The hotel looks dingy from the outside with various noticable cracked tiles inside and gym equipment are old. Was told by the concierge that the hotel is 4 years old thou it probably looks 15. A mild step leads to the hotel rooms and in the rooms, the bath towels looked like they have been used since inception, drawers were missing, the hair dryer does not work, the electric plugs too and the doors were stiff yet thin and flimsy making loads of crinching sound. Breakfast was also disappointing, was hoping to at least have some fruits but was disgusted by tons of flies chilling on the fruits, ended up going to the city centre for my breakfast instead. It's not the most conveniently located hotel and the shuttle service to the city centre has an unrealistic frequency of 2 hours. The hotel was inflexible in the shuttle time, I confirmed my pick up from the city centre in advance on my first night, the last 10.30pm slot, yet the driver only left the hotel when I called the hotel to enquire as I did not sight the shuttle bus at the pick up point. We were the only guest taking the 10.30pm shuttle, the hotel could be more flexible in offering to pick up at 9.30pm instead. We were offered a room change, the hotel probably feeling guilty after receiving our feedback.

Jagadeesan M.
India
December 14, 2015
fell like in india
big size and food and staff performance
Really the staffs know how to handle the people to welcoming to and giving service to the room guests in comfort for all the ways really again i want to try some time later



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