arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.9
Based on 128 reviews

Recent customer comments

Filter by traveler type
Very good



based on 128 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.4
  • Location 7.4
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 6.9

Ian C.
Australia
August 23, 2015
Friendly Hotel
Cleanliness Friendly staff Great breakfast
Really enjoyed our stay at the Hotel. Staff were very friendly and rooms cleaned daily. Everything was in walking distance from hotel shops bars meals massages. We hired some bikes and rode to Surin beach which was fantastic. Reall enjoyed our time at the hotel. Pool was awesome also.

Hannah T.
United Kingdom
August 08, 2015
Our stay at Ratana
Staff, cleanliness, design
We enjoyed our stay here. The room was clean and provided everything that we needed. The air con was very good. Hotel staff were helpful and even printed off tickets for us when we asked. We got 2 bottles of complimentary water and fresh towels every day. The hotel is in a good location only a short walk to the beach. The pool area is lovely and well kept. We had breakfast included and were a little disappointed that we couldn't choose from a menu. Although we understand that breakfast options may be limited it would have been nice to have chosen what to eat as most days we wasted food on the plate as we only wanted the toast and fruit. Also, the bathroom did become very smelly at night time so we had to keep the door closed. Other than that a great stay and we would definitely recommend.

Tsang K.
Hong Kong
May 29, 2015
Good Stay
Convenient, Clean & Helpful staff
My overall opinion of this hotel is good. The staff is willing to help, and patient. The room is clean and tidy.

Anthony H.
United Kingdom
March 21, 2015
Nice pleasant stay . good staff, very helpful .
Nice roof pool, decent room. good location
Enjoyed my stay there

daniel H.
Switzerland
March 02, 2015
matthias
Free internet, Staff very friendly, helpful
Very nice. ..but sometimes to loud Music from the Reception in the early morning

Berron F.
South Africa
February 27, 2015
Excellent hotel. Stay here!!
Location. Rooms. Food. Friendly staff. Everything was great.
The stay here was excellent value for money. Breakfast were great, rooms are comfy and clean and the location is very central. Do yourself a favor and visit laem sing beach, it's a great beach with crystal clear water.

Kana S.
Japan
February 26, 2015
Comfortable
Clearn, hot shower, nice view from swimming pool

Watit J.
Thailand
February 17, 2015
Easy access location but take some time to the bea
boutique design
Overall, not deserve the price we paid.

Thore U.
Norway
February 16, 2015
If that ishat you want
price price price

Kristina S.
Sweden
January 31, 2015
Very satisfied
Nice and helpfull staff, comfortable room, excellent pool area