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Rati Lanna Riverside Spa Resort

33 Changklan Road,A.Muang, Chiang Mai Riverside, Chiang Mai, Thailand 50100 (Show on map)

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Formerly : Sofitel Riverside Hotel
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Area: Chiang Mai Riverside Number of Rooms: 75
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
749 reviews

Value for Money
8.6
Location
8.1
Staff Performance
9.0
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.1
All reviews (749)
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Ariana O. Couples Singapore, December 23, 2013
Affordable luxurious hotel

Big bathtub with tv, huge bed, nice balcony facing the ping river
9.7
Excellent! Staff were very helpful! Breakfast was great! Quiet n relaxing place:)
Bradley M. Families with young children Australia, December 22, 2013
Peaceful and convenient

The pool, the gym and the staff
8
The Rati Lanna is a well-designed resort located on the banks of the Ping River. The staff are excellent, although breakfast time is chaotic as the staff numbers seem insufficient to manage peak breakfast crowds. While the buffet food is delicious and wide-ranging, tea and coffee is not served as it should be in a five-star resort and the staff are flat out and unable to give patrons the attention expected in a 5-star resort. Management - put on more staff to assist these lovely people! Overall, a great hotel with one of the best pools in Chiang Mai and a very well-equipped gym. Tip - use the 6 and 9pm free hotel shuttle to the night bazaar to save on tuk-tuk money.
Josef K. Families with young children Singapore, December 14, 2013
It was a very good experience

Food, service and swimming pool
7
Very nice place to stay at. I will definitely recommend this hotel to my friends and family
Elena H. Groups Hong Kong, December 11, 2013
Hotel is nice but the service is not good

Good location, nice environment and quiet
7
The staff will need more training as they will not offer help to you proactively especially for the transportation from the hotel. One night room was not cleaned and they missed the room make up.
Phil L. Couples United Kingdom, November 29, 2013
Quality hotel with very friendly staff

Room size and comfort, river view
8.3
For the quality of the hotel it was good value. The room was very spacious, clean a great view with an outside balony that had a recliner to lay on. The bathroom was spacious with its own waterfall. The staff spoke good English and were very friendly. The Brazilian BBQ was very good however I found the breakfast buffet limited and the hot food not very hot.
Donald T. Couples United States of America, November 29, 2013
Great Hotel to Relax

1) Staff 2) Pool 3) Spa and Gym
9.3
Our stay at the hotel was outstanding. Great hotel. 5 Stars plus.
Sarah L. Families with young children Singapore, November 25, 2013
A treasure!

Large room, comfortable and clean
9.3
Supawan P. Families with older children Thailand, November 14, 2013
Relaxing

Spa, food, hospitality
9.7
Excellent!! I really love this hotel. The staff are great. The food is superb! U dont need to go out here n there coz u got the best one in town.
Philippe G. Families with young children Belgium, November 3, 2013
We'll be back, same hotel.

Quiet, great pool, big room.
9
As our daughter is now almost 8y old, she won't sleep in the average small extra bed that could be provided by most hotels. The main reason we choose Rati Lanna is that it had big suite rooms available with a separate living room area. So she could sleep on the coach in her almost separate area as there was a wall between her "bed" and ours. She even had her own TV as there was 3 TV sets in the room (3rd one in the bathroom :) There was even a dining area where she could sit to draw or play and a big balcony. The bathroom was huge with a big bathtub and a separate shower. Definitely a big plus for us. The rest of the experience was great as well. Good breakfast with enough choices. Nice swimming pool with a bar, just that sitting areas around the pool is a bit limited. The hotel is very quiet being along the river and a bit further from the city. Not too far to make it a problem as being easy to go to the main places (markets, temples, restaurants,..) in about 10mins with a taxi or a tuk-tuk. The more remote location means you can just also stay there and relax not feeling at all you are in a city. There is even a very nice but simple local restaurant 5 mins walk from the hotel. Staff not speaking good english unfortunately but good food at very cheap prices. The staff was great with very good english skills. The concierge was very helpfull for deciding which attractions to go and how. Overall this will be our hotel of preference when coming back to Chiang-Mai
Harald V. Couples Norway, October 31, 2013
Great Hotel with friendly staff

Quiet location, Efficient service, Deluxe Suites with a touch of luxury
8.3
We stayed for four nights and had a great time in this Hotel. Staff friendly and helpful. Deluxe Suites very large and comfortable. Good breakfast buffet on the terrasse overlooking the river. Big swimmingpool, nice and clean.

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Customer Reviews - Rati Lanna Riverside Spa Resort, Chiang Mai

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