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Excellent 8.1
Based on 629 reviews

Recent customer comments

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based on 629 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.3
  • Location 7.4
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 8.4
  • Food/Dining 7.5

Ky-Lie G.
April 08, 2013
Relaxing and comfortable
Swimming pool, great breakfast, quiet location
The check-in was fast and efficient. However, we were disappointed upon reaching our room as we have booked Pool View room, but were given construction view instead. Requested for a room change and were done quickly the next day. Ordered room service on arrival day, however, found hair in our food. The hotel were gracious enough to write off the cost for us. Great breakfast, the bread is superb! Excellent swimming pool with a swim up bar with affordable drinks.

Nadine L.
April 07, 2013
Excellent for our purpose and peacefully
The rooms, the pool ,helpful staff
We were upgraded and had our room immediately although it was 10 am . Lovely downstairs room with direct access to our terrace with comfortable loungers and the pool. Food was correct. Reception very welcoming and professional.

kyoungrack L.
South Korea
April 04, 2013
Was okay for a quiet and Resort
Pool, kindness, free Wi-Fi
Was very good. The kindness of staff and a wonderfully spacious swimming pool and secluded location everything was good. One had poor Chinese people and noises

United States
April 04, 2013
Very relaxing, interesting pool area
Good staff great pool quiet
We enjoyed our stay. It was very relaxing. We had mistakenly booked for the wrong nights and needed an extra day, our first day. We arrived hot and tired and when the desk staff brought us cool tea and cold cloths to refresh ourselves we knew we were in the right place. We greatly enjoyed the pool configuration which allowed privacy, including 'swim in' access to rooms.

Clive H.
United Kingdom
March 26, 2013
Most satisfactory, great pool and guest rooms
Room pool breakfast
Friendly and efficient staff. Only gripe was that the internet connection in the rooms was intermittent. Need to go to Biz Centre if you want 100% connection

Lee L.
March 26, 2013
value for money
the pool, the rooms and its new
My stay there was fabulous. We would go dip in the pool at least twice a day. Its beautiful.

Sven S.
March 13, 2013
Hotel at the quiet Rawai Beach
Excecutive Room offers large size, nice balcony, pool view, large pool

Ragini J.
March 13, 2013
It was awesome
Swimming pool, Tour agent , breakfast
It was wonderful. The pool was very good. The breakfast had lots of varieties and was good. The dining space was quite big. The tour people made the tour very comfortable as they had good plans with good vehicles. The bathroom was quite big and comfortable.

David R.
March 12, 2013
A great hotel to enjoy a great holiday from
The pool was amazing, room design was great, staff were friendly

suthathip N.
March 10, 2013
Nice hotel with nice pool
Nice pool, nice people
I went to Rawai Palm beach with my family and it was a great trip. I stay in a pool access room and the size of its room was big. However, there was sand in bathroom.