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Excellent 8.1
Based on 634 reviews

Recent customer comments

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Excellent



based on 634 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.5
  • Location 7.4
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 8.4
  • Food/Dining 7.5

Hans E.
Netherlands
April 13, 2013
Comfortable, typical Family hotel. Nice pool
Pool area, easy access to a few beaches, spacious rooms.
Pleasant stay, rooms with pool access are beautiful, with large bathroom and balcony with own little pool that accesses the large communal pool. Breakfast was OK, although a bit too busy at rush hour and egg station was shortstaffed most days. Restaurant lacks atmosphere. Layout of pools around hotel gives it a nice resort feel, although a mix of mexican, mid eastern and Thai style is a bit confusing...

Mijung P.
South Korea
April 11, 2013
Good quality of facilities
Swimming pool, Restaurant
This resort was my perfect choice for holiday. Even though the location was too far from the city center or airport and it was really hard to get any transportation to anywhere unless you get a bike, the service from the staff and the resort itself were enough satisfied me. However, if you would like to enjoy the night life easily, you'd better to choose other accommodation which is near from patong beach.

Dezmond L.
Malaysia
April 10, 2013
A Luxurious Getaway
Luxury rooms, beautiful pools, quiet surroundings.
Although the resort was located far from the airport as well as the city center, it was the perfect getaway from the hustle and bustle. We arrived well before check in time and was required to wait however, it was worth the wait as we were upgraded from Superior to Deluxe. Aside from the two restaurants available on the resort, for those who don't mind the short stroll, there were plenty of authentic local eateries at affordable prices as well as western restaurants and bars. The resort also provides taxi services at fixed rates to various tourist locations in Phuket as well as shuttle buses at fixed time slots to Nai Harn and Yanui Beach. The staff despite limited English proficiency though expected, was very helpful and always did so with a smile. It was overall a very pleasant stay.

Ky-Lie G.
Malaysia
April 08, 2013
Relaxing and comfortable
Swimming pool, great breakfast, quiet location
The check-in was fast and efficient. However, we were disappointed upon reaching our room as we have booked Pool View room, but were given construction view instead. Requested for a room change and were done quickly the next day. Ordered room service on arrival day, however, found hair in our food. The hotel were gracious enough to write off the cost for us. Great breakfast, the bread is superb! Excellent swimming pool with a swim up bar with affordable drinks.

Nadine L.
Belgium
April 07, 2013
Excellent for our purpose and peacefully
The rooms, the pool ,helpful staff
We were upgraded and had our room immediately although it was 10 am . Lovely downstairs room with direct access to our terrace with comfortable loungers and the pool. Food was correct. Reception very welcoming and professional.

kyoungrack L.
South Korea
April 04, 2013
Was okay for a quiet and Resort
Pool, kindness, free Wi-Fi
Was very good. The kindness of staff and a wonderfully spacious swimming pool and secluded location everything was good. One had poor Chinese people and noises

DANIEL A.
United States
April 04, 2013
Very relaxing, interesting pool area
Good staff great pool quiet
We enjoyed our stay. It was very relaxing. We had mistakenly booked for the wrong nights and needed an extra day, our first day. We arrived hot and tired and when the desk staff brought us cool tea and cold cloths to refresh ourselves we knew we were in the right place. We greatly enjoyed the pool configuration which allowed privacy, including 'swim in' access to rooms.

Clive H.
United Kingdom
March 26, 2013
Most satisfactory, great pool and guest rooms
Room pool breakfast
Friendly and efficient staff. Only gripe was that the internet connection in the rooms was intermittent. Need to go to Biz Centre if you want 100% connection

Lee L.
Malaysia
March 26, 2013
value for money
the pool, the rooms and its new
My stay there was fabulous. We would go dip in the pool at least twice a day. Its beautiful.

Sven S.
Germany
March 13, 2013
Hotel at the quiet Rawai Beach
Excecutive Room offers large size, nice balcony, pool view, large pool