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Very good 7.8
Based on 3198 reviews

Recent customer comments

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Very good

based on 3198 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.9
  • Food/Dining 6.9

ronita N.
March 13, 2015
rude staff
location & cleanliness
front desk person very rude especially lady.taking a long time for registration.another thing that make us very disappointed is,toilet paper.they cant provide the toilet paper just because the house keeping team already close.horrible staff and poor management.the lift cant reach our level.never come back to this hotel.

Grant W.
March 11, 2015
Lovely big room
The one room suite was excellent for the family. It was only 2 minutes to the beach. Easy walk to many attractions.
The hotel was perfectly positioned not far from Patong Beach and an easy stroll to Bungulah Road. Our one room suite was perfect for us and our 2 year old son, who appreciated the extra large room. The breakfast was good without being spectacular, but the serving staff made up for that with very good service. The bar opposite did play music till 2 in the morning, which didn't bother us, but if you're a light sleeper it may pay to get a room away from the street. I believe all the land opposite is going to be redeveloped later this year, so the band music may soon be of no concern.

Garrod H.
United Kingdom
March 11, 2015
Reasonable Hotel, spoilt by incident
Bedroom, bathroom and Location
Overall it was an okay stay and value for money. We had a short 3 night stay. Sadly our experience was spoilt with problems over the airport pick up which we arranged through the hotel. Upon our (on time) arrival at the airport there was no driver to meet us. After waiting and searching for the driver for 30+ minutes we paid for an airport taxi to take us to the hotel. Upon arrival at the hotel we were told it was our fault (!) for not waiting or calling regarding our transport. This was despite being informed in writing that the driver would be waiting at the airport with our names when we arrived. We were then subject to a very aggressive and argumentative exchange with the hotel staff who accused us of lying about the time we waited and insisted that we still had to pay in full for the taxi service that they failed to provide! This whole episode spoilt what would have otherwise been an enjoyable stay. The hotel is what you would expect for a 3 star and worth staying if you get a good deal. However not worth the full rates.

patrick C.
March 09, 2015
Great Place to Stay
Staff, amenities, food
My stay was excellent. I highly recommend this hotel.

john H.
March 08, 2015
It has problems
The staff are very nice,the position is good,close to the beach.
Don't take the old rooms in the back,they are terrible,after the air conditioner flooded the room twice I got moved to a better room but it had no window.The noise was bad of people coming home at all hours drunk.

Willie A.
March 05, 2015
Great hotel value for money
Location, staff,cleanliness
Our stay in Rayaburi hotel was a great experience. We travelled by group ( we were 9 ) and all of us were satisfied with our hotel. There were a problem when we booked their city tour but they still made up for it by giving us extra time for check out ( our flight leaving Phuket was 10pm and they let us stay in the hotel until 6pm). Overall it we were very greatful with Rayaburi and we recommmend this to everyone.

Waleed A.
March 03, 2015

Tan L.
March 01, 2015
Rude staffs
close to the beach but the staffs was rude, check-in took almost 2 hours (in the midnight)

Leong H.
February 28, 2015
staff is friendly
The hotel lift unable to send the guest on each floor. Swimming pool was not located at same building. No toothpaste and tooth brush provided. The finishes of the room is old. The location is far from the bangla street but near to the beach. Overall not recommended.

terence G.
United Kingdom
February 27, 2015
Nathaniel hotel
We had to change room after 2 nights,very noisy bar directly opposite until 3 am.