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Rayfont Downtown Hotel

No.7 Zhao Jia Bang Road, Xintiandi and Huaihai Rd, Shanghai, China (Show on map)

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Formerly : Summit Xuhui Hotel
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Rayfont Downtown Hotel Shanghai - Bathroom Rayfont Downtown Hotel Shanghai - Kitchen Rayfont Downtown Hotel Shanghai - Bathroom Rayfont Downtown Hotel Shanghai - Guest Room Rayfont Downtown Hotel Shanghai - Guest Room Rayfont Downtown Hotel Shanghai - Kitchen Rayfont Downtown Hotel Shanghai - Suite Room Rayfont Downtown Hotel Shanghai - Suite Room Rayfont Downtown Hotel Shanghai - Lobby Rayfont Downtown Hotel Shanghai - Suite Room Rayfont Downtown Hotel Shanghai - Guest Room Rayfont Downtown Hotel Shanghai - Suite Room
Area: Xintiandi and Huaihai Rd Number of Rooms: 1000

Recent customer reviews

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Good

6.8

based on
627 reviews

891 reviews in English

Value for Money
7.4
Location
7.7
Staff Performance
6.4
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
6.6
Food/Dining
5.8
Business travelers (627)
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Arman A. Business travelers Australia, December 27, 2015
Nice hotel

Good value , good location , quiet
9
We stayed for three nights It was very cosy and quiet Definitely will go back
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Seonyoung H. Business travelers South Korea, December 25, 2015
Not bad

Location/Location/Location
5.7
Overall, it is value for money. Considering the location, which is close to Xintiandi, it is almost impossible to find such a hotel with this rate. The room was small but the cleanliness was not bad. Bathroom was clean and the sheet was not bad. Downside of this hotel is the staff was very unfriendly. The staff members were unprofessional--There was a group check-in before me and although there were two staff at the front I still had to wait for 15-20 minutes. I've asked non-smoking room, however, because they were overwhelmed by the group check-in answered me saying 'we do not have any smoking room'.
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Thomas K. Business travelers Hong Kong, December 19, 2015
Comfort Stay

location, price, cleanliness
7.3
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Siewhong C. Business travelers Singapore, December 8, 2015
Staff has attitude problem

Great location.
6.3
Wifi single is poor. Reception staff was rude. Good location near shopping & business center.
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Peshank P. Business travelers India, December 3, 2015
It is value for money

Location, price
6.7
It was good but now hotel rooms require to renovate. Bathroom accessary require to reolace. Wifi single is poor. Reception staff few persons are non responding to foreigners.
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Charles M. Business travelers Australia, November 29, 2015
Hotel let down by staff attitude

Location, reasonably sized rooms
4.7
This hotel is not geared up for overseas visitors - very little English spoken by anyone. The main problem I had was that the staff were quite rude, unwilling to help even with basic requests like getting taxis or writing directions in Chinese. The lifts are also inadequate for the large number of guests and floors. Check in was chaotic. Hotel not too clean or tidy.
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Ng Y. Business travelers Hong Kong, November 22, 2015
Great Location

Great location, clean and tidy, acceptable facilities
7
Great location near shopping district and business Center, above average facilities e.g. Good water pressure both tube
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Qi H. Business travelers Australia, November 16, 2015
service

The location, the room is clean, the bathroom dosn't have the drainage problem
7.7
I have one serous problem. I booked and paid online through Agoda. But, the hotel refuses to give me a receipt. When I claim money from my employer, I need to have a receipt. Credit card record can not be used to claim.
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Marie-Laure L. Business travelers Central African Republic, October 21, 2015
overarte

location
2.7
desappointed no service cheap travelling
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Wei K. Business travelers Singapore, October 20, 2015
Great value for money

Value for money, location, room standard
6.3
My stay was pleasant overall. The room was not large but it had standard features in a 4-star hotel. Location was good, near a shopping mall and subway station. It was also not far away from the central office area near Jing An Temple. One bad experience was with the service staff at the lobby counter. When they get busy, they ignore you. And even though they are talking to you, they look at the computer screen.
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