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Regal Airport Hotel

No.9 Cheong Tat Road, Chek Lap Kok, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 1171

Recent customer reviews

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Very Good

7.7

based on
4177 reviews

Value for Money
6.8
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.7
Food/Dining
7.0
All reviews (4177)
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Travis R. Couples United States of America, March 4, 2013
comfortable after hours pon hours of traveling

breakfast buffet, massage, and friendly staff
8.7
Yeung W. Couples Hong Kong, March 4, 2013
good service hotel

very near airport, lobby area so relax
9
good hotel, good service, pass to airport check-in just a few minutes
Thomas Z. Groups United States of America, March 4, 2013
poor staff communication; responsiveness

airport convenience
6.3
had adjoining room for parents. At check-in was told adjoining passage room doors were unlocked. Got to room both sides were locked. Refrigerator was also locked. Took 45 minutes (3 calls later) to have someone show up to room. Had keys for refrig but not passage doors. Refrigerator was empty when unlocked. Was told someone would bring drinks, etc. for refrig (But that never happened). Over 1 hour since first call about passage doors someone finally arrived.
Fook M. Business travelers Singapore, March 4, 2013
Convienent hotel from the airport

Walking distance to airport
8.3
Just 5 to 10 mins walk once after check out of the airport. Big room and I only pay for the basic use just for one night while during transit. Room doesn't covers Internet and breakfast but you can get free Internet at the airport and reasonable breakfast at the airport. Staffs are good in their service. If you have enough time, you can take the train and visit the city at a very good rate.
Robert P. Business travelers United States of America, March 4, 2013
Hard beds, good location for early flight

Great location since you can just walk into the airport terminal
6.3
I loved the location (being attached to HKG) but overall this isn't a comfortable or nice hotel to be in and I certainly wouldn't recommend it for anybody who doesn't have either an early morning outbound or late night inbound flight. The beds are rock-hard by western standards (after spending 2 weeks in Asia these beds even seemed hard to us by Asian standards), the beds are tiny and they push them together so close that it's awkward for 2 business travelers to share a room.
Henry S. Families with young children Philippines, March 4, 2013
Service exceeded my expectations!

Clean rooms and fast check-out process
8.7
Staff service was superb. I did not expect to be served better since we checked-in at 2:00 in the morning. But upon request, the supervisor is ready to fulfill our needs at this hour. The rooms are clean and all our prior request (connecting and non-smoking room were all accommodated. Check-out was fast and hassle free. Very near the airport. Almost like as if the hotel is located inside the airport because of the airconditioned connecting bridge. The room price are not very cheap though. Will definitely go back to this hotel again.
Adelaide F. Couples Macau, March 4, 2013
Great Location for travellers

Clean and spacious
9.3
Clean and spacious room for frequent traveller; I like the reception area that is very welcoming.
Geoffrey D. Business travelers Australia, March 4, 2013
Worth a stay

Efficient and friendly checkin and checkout, clean rooms, quiet (even though it is right next to the terminal at Hong Kong airportangi you would not think you were at an airport
9.7
This is a marvellous high grade hotel right at an airport. I usually travel into Hong Kong for accommodation but for short stays, like overnight, why bother as this hotel is at least the equivalent in quality to any hotel you will find at the other end of the Airport Express. You are treated like a human, rooms are clean and quiet and well appointed. However, I was in late and out early so cannot comment on the quality of food available.
Sylvia G. Families with young children Indonesia, March 4, 2013
very convinient hotel

access to airport,easy to find
7.7
The location is very good if you have early flight or will depart on midnight from hk.
Loo C. Business travelers Malaysia, March 3, 2013
Just next to airport, walking distance to airport

Location, walking distance to airport, room tidy
6.7

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Customer Reviews - Regal Airport Hotel, Hong Kong

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