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Regal Airport Hotel

No.9 Cheong Tat Road, Chek Lap Kok, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 1171
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

from 5474 reviews

Value for Money
6.8
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
6.9
All reviews (5474)
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Jeanne A. Families with young children Canada, January 31, 2015
Dissapointed Stay

Location
4.7
We stayed on Jan 31st and checked in at the hotel at 7:30 AM. We only need to shower and checked out just before noon. To avoid the long wait at the check in (previous experiences), I booked it for Jan. 30. When we arrived the staff told me that due to a busy season, they gave my room to somebody else (VERY NICE), and as a result they gave us a small room and sent us an extra bed (which I refused to take it). The towels very not clean and the step towel was wet. Not to mention, the toilet paper, they did not even bother giving us a decent one, but a limited left over of the previous guest, same with the tissue box. I call them and after a long wait we finally received new towels. Please keep in mind that we paid A$198.43 for staying only 3 hours. This is not a good thing, and please consider rectifying this matter. Thanks Jeanne
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Mary J. Families with young children Philippines, January 30, 2015
Satisfied Guest

convenience, cleanliness, comfortable
10
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Yayoi H. Business travelers Japan, January 30, 2015
Nearest hotel from airport

Location, location and location
7.7
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Johan N. Business travelers Indonesia, January 29, 2015
Hotel near airport

Near airport, easy to get bus and MTR
7.7
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Tserendavaa N. Couples Mongolia, January 27, 2015
Good

Location, Service, Room
8
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Massimiliano G. Business travelers Italy, January 27, 2015
No internet

Location, location, location
6
Just good for the location, walking distance from airport. The confort and service is not adeguate to the price. Internet free in Room should be a must for those tipe of hotels The service of the receptionist is a bit too cold (maybe becose they know that you stay just one night and then you Go)
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Nicolas S. Business travelers United States of America, January 27, 2015
Very convenient location between 2 flights

Location, staff, transportation
8
Very pleasant and uneventful which is always a positive in my book.
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Andreas M. Business travelers Switzerland, January 25, 2015
Best place for transit travellers

To be at the airport, shuttle to down town
8.7
Regal is always a nice place to stay in Hongkong. the airport Regal is a 5 min from baggage claim - great for a short stop over. in 5 min you can reach the airport city express whiss brings you in less than 30 min to HK. nice staff, clean rooms and a good breakdast is completing the good experience
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Carol B. Families with older children Australia, January 25, 2015
Overpriced Hotel

Location for Transit only
3.7
Would not stay here again
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Yinghua P. Couples China, January 22, 2015
good location

location is perfect. The other points are just within the expectation.
7.7
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Customer Reviews - Regal Airport Hotel, Hong Kong

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