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Regal Airport Hotel

No.9 Cheong Tat Road, Chek Lap Kok, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 1171
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

from 5367 reviews

Value for Money
6.8
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
6.9
All reviews (5367)
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Szu T. Families with young children Malaysia, December 15, 2014
good

location,clean, big room
9.7
Comfortable
Yoke K. Families with older children Singapore, December 15, 2014
Poor room standard, overrated as 5 star

Close proximity to airport. Good for quick over night stay. 3-4 star.
5
Based on room and amenities, it is definitely overrated as 5 star hotel. Could not get the TV to work. Hot water in the bathroom was unable to control.. Either too hot or no hot water. It was in winter!! When we called staff to check, it was quickly pointed that the hot water was working and we were left as it was. I believe the tap is not working properly.
Khoo P. Families with young children Singapore, December 14, 2014
Great Location

Location, Room qualty and Friendly staff
10
Great! The staff were very helpful although I booked in late
Terence K. Couples Hong Kong, December 14, 2014
Service in general is not good

Good check-in process, convenient to airport, delicious food at bar.
7
Except the check-in staff who gave us professional and friendly service, most of the other services were really bad. Especially those supporting staffs at the concierge and the pickup service, the driver was the worst among all - he was really impolite to all the hotel guests (the one we took was scheduled on Dec 14th around 3pm).
Timo V. Couples Finland, December 14, 2014
Well located for transfer flights

Location, quality, service
9
Well located for transfer flight (or if you visit Expo). We keep Executive rooms value for money due to easiness for travelers. Nice personnel.
Siak H. Couples Malaysia, December 14, 2014
convinient

comfort, cozy, convinient
8
near to airport, but no free wifi.
Siak H. Business travelers Malaysia, December 13, 2014
near to airport

near, free shuttle, hotel ok
8
no free wifi, sometimes flight noise
Lau E. Families with young children Malaysia, December 13, 2014
stay bcos of early flight the next day

location convenient for those who has to catch their flight early in the morning
7.3
location very good for those who has to catch early flight. Wonder why there is no mini fridge in the room?
Paul F. Couples United States of America, December 13, 2014
no breakfast included

close to the airport
5.7
the should include free wi fi and breakfast. how can you be 5 star and not include this
Lai W. Business travelers Hong Kong, December 12, 2014
Good location for transit

good location, nice room, good staff services
8
Very good room for travellers who have to take early flight in the morning.

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Customer Reviews - Regal Airport Hotel, Hong Kong

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