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Regal Airport Hotel

No.9 Cheong Tat Road, Chek Lap Kok, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 1171

Recent customer reviews

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Very Good

7.7

based on
4438 reviews

Value for Money
6.8
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.7
Food/Dining
7.0
All reviews (4438)
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Jan D. Families with young children Canada, April 3, 2014
Stayed 2.5 hours and found two cockroaches!

Easy access from Arrivals Hall
5
Our flight was seven hours late so we checked in at 7am, planning to stay until checkout at 12pm. After relaxing for a bit I found a live cockroach, upside down on the carpet at the end of bed. I notified the lady at the front desk who couldn't quite understand (she thought I wanted an adapter) but she sent housekeeping. We had already killed the bug but they had a look, took it with them and apologized (while laughing). They came back with two bottles of water for us (not sure why) and offered to change rooms. We said no since we were only staying for a few hours. It was after we found a second cockroach (this one dead) that we decided to leave early. After giving the bug to the manager on duty, we checked out with nothing more than a quick apology. Next time I will take the time to catch a shuttle to one of the other two airport hotels that have better reviews. Live and learn!
Arturo J. Business travelers Spain, April 3, 2014
Excellent hotel for transit or late arrivals

Very good room, excellent gym and swimming pool
9.3
My flight was delayed and I arrived to the airport at 01:00AM. The check in was fast and at 02:00AM I was sleeping in a very comfortable hughmongus bed. Early morning I went to the gym, swimming in the indoor pool (there is another outdoor) and I enjoyed the sauna. It is not cheap but it was worth it the last penny.
Veng O. Business travelers China, April 3, 2014
airport hotel

location, pratical
7
ok
Ka M. Couples Macau, April 2, 2014
perfect for catching early flight

close to the airport, lots of rooms, clean
7.7
We stayed there for catching the flight departing in the morning of next day. This hotel is really perfect for people who do not want to get up early to catch their flight or need to wait for over a night for transit, especially those who do not live in Hong Kong.
Nicolaos H. Couples Canada, April 2, 2014
Conveniently located near airport.

location, view, amenities
8.3
Comfortable and convenient.
Xie P. Families with older children Singapore, April 2, 2014
Good for those who need to get to airport quickly

Location, size, cleanliness
8.7
The quadruple room had a kitchenette and is big compared to usual Hong Kong hotels. Great for us as we had to rush to the airport in the morning, and the airport is just a few minutes walk away from the hotel.
Cheryl W. Solo travelers Australia, April 1, 2014
A pleasant hotel, slightly showing it's age,

Good reception staff, comfortable large rooms, with good quality furniture
8.3
It was a smooth stay, no hipcups
Wan L. Groups Malaysia, April 1, 2014
Short and Good Stay

Walking distance from Airport, Clean
7.3
Short and Precise Stay for next Activity in HKG
Yin M. Groups Singapore, March 31, 2014
Relax & Comfortable

Comfort & Cleanliness
7.7
Comfortable except their free WiFi accessibility. It's only available at the lobby, perhaps it can extend the accessibility to hotel guests at the comfort of their rooms.
Marilyn R. Solo travelers United States of America, March 31, 2014
Convenient, everything you need close by

Cleanliness, well decorated, many restaurants in hotel and airport
8
All went well, except there was no free wifi. When I asked housekeeping for an electric converter it was never delivered

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Customer Reviews - Regal Airport Hotel, Hong Kong

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