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Regal Airport Hotel

No.9 Cheong Tat Road, Chek Lap Kok, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 1171
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

from 5481 reviews

Value for Money
6.8
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
6.9
All reviews (5481)
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Heng H. Business travelers Malaysia, September 20, 2014
Excellent place for transit

location
8
Great!!
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John R. Couples Canada, September 19, 2014
assistant manager valiantly assisted

asst manager's diligent and caring effort in a difficult situation
4.3
My wife is deathly allergic to cleaning chemicals that mask smells. We arrive in HK near midnight. The hotel is aging; hotel housekeeping uses a lot of chemicals - my wife started to faint. There was nowhere else to go in a strange city, late at night, after 24 hours of air travel. Assistant Manager finally arranged for us to have a third floor room with a small outside area. My wife slept outside on cold concrete pavers. We paid a great deal of money for a very bad stay. I had given your website a request for no perfumes however this message was not passed on. This was an absolutely terrible stay. The Regal Hotel is aging, I appreciate that it is a cash cow in an ideal location for profitability however the entire hotel requires: a new HVAC system upgrade, replacement of aging interior finishes, a focus on true environmental awareness for hotel operations and maintenance. It also requires better mechanisms to meet the special needs of people with chemical sensitivities and allergies
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Panduka K. Business travelers Sri Lanka, September 19, 2014
Quality is poor
4.3
The room was not clean 3days . Even complain not done at time .. No customer service at all.
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Mohammed N. Business travelers India, September 19, 2014
excellent hotel with very good breakfast

convenient for business and get relax
10
Very good and enjoyable with all our business friends
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Adipong T. Business travelers Thailand, September 19, 2014
Business trip

Near train station, Good food, Big room
8
We like to stay here for our business trip. we can get big room and clean. except some room still very smell smoked. I got on 4th floors was very good with new renovated. Staff all served welled. Happy with the hotel.
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Steven Y. Business travelers Hong Kong, September 14, 2014
ok

ok
10
ok
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John K. Business travelers United States of America, September 14, 2014
Review

Location location location.
8.7
My stay was fine. Needs to allow free wi-fi to improve my experience.
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Rohan A. Couples New Zealand, September 14, 2014
happy

staff / food / environment
8.7
Very good
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Colin C. Couples Australia, September 14, 2014
Breakfast could be better, not a good selection of

Location, easy to get to airport, pool
9.3
Staff very helpful. Breakfast not good. Need better selection of fresh fruits
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Philip T. Couples Taiwan, September 14, 2014
Good, but can be improved

Reception, room, and location
7.7
Good
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Customer Reviews - Regal Airport Hotel, Hong Kong

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