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Regal Airport Hotel

No.9 Cheong Tat Road, Chek Lap Kok, Hong Kong Airport, Hong Kong

Recent customer reviews

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Very good

7.7

based on 6039 reviews

3607 reviews in English

Value for Money
6.8
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
6.9
All reviews (6039)
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Han B. Business travelers China, September 25, 2014
A hotel just for transit.

Good location, but staff are not friendly.
6.3
Ronald K. Couples United States of America, September 24, 2014
Perfect location

Convenient, Comfortable, Clean
7.7
We were just there overnight, but it was very nice and so convenient to the airport. Would stay again when traveling through Hong Kong.
Tiwari U. Business travelers India, September 24, 2014
Good hotel

location, service and rate
6
overall quite good cause it near to the hotel
Shu T. Groups Singapore, September 24, 2014
Convenient and good rest

Close to airport which makes it easy to go to the airport when there is an early flight or just a few hours of transit. Comfortable room but shower room can be improved. Staff was polite and attentive
7.7
Zheng S. Business travelers China, September 22, 2014
Pretty good location

good location, good for business traveler, great for catching planes
10
It was pretty good.
Luhua Y. Couples China, September 22, 2014
location is great

location
7.3
the location is great, 5 mins to airport T1. The wifi is not free. takes a more than half an hour to check in.
Ho C. Couples Macau, September 21, 2014
Extremely convenient for travelers

Convenient, large room, clean
7.7
Magdalene E. Business travelers Singapore, September 20, 2014
Great for business traveller

Comfortable bed, good size bathroom and quiet air condition unit
9.3
Convenient as only a short walk from the airport and free shuttle service to Citygate outlets.
Heng H. Business travelers Malaysia, September 20, 2014
Excellent place for transit

location
8
Great!!
John R. Couples Canada, September 19, 2014
assistant manager valiantly assisted

asst manager's diligent and caring effort in a difficult situation
4.3
My wife is deathly allergic to cleaning chemicals that mask smells. We arrive in HK near midnight. The hotel is aging; hotel housekeeping uses a lot of chemicals - my wife started to faint. There was nowhere else to go in a strange city, late at night, after 24 hours of air travel. Assistant Manager finally arranged for us to have a third floor room with a small outside area. My wife slept outside on cold concrete pavers. We paid a great deal of money for a very bad stay. I had given your website a request for no perfumes however this message was not passed on. This was an absolutely terrible stay. The Regal Hotel is aging, I appreciate that it is a cash cow in an ideal location for profitability however the entire hotel requires: a new HVAC system upgrade, replacement of aging interior finishes, a focus on true environmental awareness for hotel operations and maintenance. It also requires better mechanisms to meet the special needs of people with chemical sensitivities and allergies
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