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Regal Airport Hotel

No.9 Cheong Tat Road, Chek Lap Kok, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 1171

Recent customer reviews

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Very Good

7.7

based on
4498 reviews

Value for Money
6.8
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.7
Food/Dining
7.0
All reviews (4498)
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Luz P. Business travelers United States of America, September 20, 2013
nice stay

Location, location, and room size
9
Short and sweet. The room was comfortable, staff was friendly, and room service was acceptable.
Kim C. Business travelers Hong Kong, September 20, 2013
High expectations met with disappointment

Superb location for transit or odd-hour travellers/ spacious rooms/ nice bar
6
As the dominating hotel of an outstanding international airport, the hotel is a bit run-down, worn-out and décor out-of-date. Does not reflect Hong Kong as a modern, international city. Should seriously consider a face-lift. Plumbing utilities were seriously rusted and worn. Staff did not show much energy or friendliness. Gives visitors totally the wrong image of Hong Kong, despite it's vital role as an international airport hotel. I feel disappointed of the Regal Group and ashamed as a Hong Konger, and an international traveler!
Jessica R. Solo travelers United States of America, September 19, 2013
Business hotel that's fast and efficient

Location- closest hotel to the airport, competent staff, comfortable bed
8
This is the third time I've stayed at this hotel. Check-in and out was very fast. Staff are quite competent and efficient. Rooms are a nice size and the beds are very comfortable. The only hotel that is actually connected to the airport. (Skip the hotel's pricy food and just eat in the airport.) Be careful that some of the non-smoking rooms still smell like cigarette smoke, but if you have this occur the staff will promptly switch you to another room. The biggest negative for this hotel is no free wi-fi except for 20 minutes of usage in the lobby. Again I would recomment just walking to the arrivals hall and using the airport's free wi-fi. If you have a late arrival or early departure I would definitely recommend this hotel because you cannot get any closer unless you slept in the departure hall.
Mingyang L. Business travelers Hong Kong, September 19, 2013
Std airport hotel

Airport access, big rooms, nice view
8
A NOT BAD CHOICE, but not sure if I will choose it again as it locates at the airport.
Yaw L. Families with young children Malaysia, September 19, 2013
Not happy with no free wifi under Agoda booking

very near to airport
8
Not happy with no free wifi in room under Agoda booking
Tony M. Couples Australia, September 17, 2013
Disappointed

It's location and food
6.3
Only stayed here because of flight times. There is no internet in the rooms. We were told we could upgrade for $100 USD per night and then get internet. Not worth it obviously. There was free WiFi in the lobby but it didn't work very well. Very poor service for the price.
Fu Y. Business travelers Singapore, September 17, 2013
Convenience Hotel connected direct to Airport

Conveninee, Good breakfast, Large Room
7.7
Based on Agoda web page information,room rate is including internet service. However, they told me only provide free internet at lobby . I have to paid HK$120.00 for internet access in my room!
Mohamed Z. Business travelers Indonesia, September 17, 2013
It is the best stay in all my trips to Hong Kong.

Clean room, Good Location, Friendly Staff
9.3
The stay was very convenient. Only disappointment is no free wifi is available in the room.
Linh V. Families with older children Vietnam, September 17, 2013
convenient for people attending fair at AWE

big room, clean, big hotel
7
Wannakorn A. Business travelers Thailand, September 16, 2013
comfortable, nearest the airport, attentive staff

nearest the airport, attentive staff, comfortable
9.3

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Customer Reviews - Regal Airport Hotel, Hong Kong

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