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Regal Airport Hotel

No.9 Cheong Tat Road, Chek Lap Kok, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 1171

Recent customer reviews

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Very Good

7.7

based on
4576 reviews

Value for Money
6.8
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.7
Food/Dining
7.0
All reviews (4576)
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Linh V. Families with older children Vietnam, September 10, 2013
suite for people attending fair at AWE

big room, almost no extra money for extra bed, clean
7
Samuel L. Business travelers Taiwan, September 8, 2013
An average hotel

Location, Location, and Location
6.7
It was alright but I won't try it again unless my boss is paying for it. It is so hard to believe this hotel's WIFI is NOT free! We are talking about the international airport hotel, not the MOTEL. This hotel does off a free WIFE but ONLY if you come back on second times. It is totally none-sense and not sincere enough to customers.
Eddy W. Business travelers Canada, September 8, 2013
Never again.

Connection to airport
6.3
Was astounded to learn upon check-in that the internet fees amounted to 120HKD per day, per device. Which meant that my wife and I, with 4 devices needed for work, ended up paying an astounding 480HKD/day for internet access...unreal. When discussing this with the hotel's management -- the fact that the internet fees seemed exceedingly high because of the "per device" factor -- both the Manager and the Assistant Manager insisted that "there was nothing they could do about it". Yet the first thing that is handed to you upon check-in is a coupon for free internet access on your next visit! I was not impressed whatsoever by Management's insistence that "there was nothing they could do" despite the obvious evidence (the coupon) suggesting otherwise. Adding to the bad experience -- the place attracts large tour groups form the Mainland -- I'll just say that you'll never have a "nice, quiet" time at any hotel when you're sharing the floor with these tour groups. Will never stay at this place again...ever.
Hiang G. Families with young children Singapore, September 8, 2013
Very convenient, especially for late night arrival

Responsive staff. Ideal location. Nice room.
8
Jose S. Families with young children Portugal, September 8, 2013
good location good restaurants confortable room

location food room
8.7
there are several good restaurants, the swimming pool is ok, ideal for a rest before early flight, very near airport, free shuttle bus
Wan C. Solo travelers Singapore, September 7, 2013
comfortable

1new the airport 2fast service 3transportation is convenient
9.7
Very good and very convenience. The service is very good and fast. Hope the internet can be free of charge like all hotels in Taiwan.
Minerva C. Business travelers Philippines, September 6, 2013
Convenience

adjacent to the airport; very near the AsiaWorld Expo; wifi access
7
I stayed at this hotel because it was walking distance from the airport therefore very convenient; it also had wifi access though it was not free at my room; the lounge area gave free access though. Some of the staff knew very little English. It also had very good access to the Asia World Expo where i had to attend the trade fair. The only disadvantage was its distance from the metro area of HK and Kowloon. Fare was quite expensive so I would still prefer staying at Tsim Sha Tsui area if not for the expo.
Lysa H. Business travelers Malaysia, September 6, 2013
A pleasant stay during the 5 days trip.

Near ariport and easy access to the Expo that I was attending.
8.3
Convenient and easy. Hassle free. Transferring to airport and from is a breeze. It was also near the expo that we were attending.
Saksit S. Business travelers Thailand, September 5, 2013
okay

location near HKIA, Security,Convenience
10
It was a bit inconvenient and spent a long time in queuing to check in.
Matt R. Business travelers Australia, September 5, 2013
Fantastic

Location, Fitness & Pool facilities
9
Excellent. Comfortable room, surprisingly no airport noise, excellent 24hr fitness facilities, pool & wet area great (the outdoor pool was closed due to weather but indoor was great!), Free wifi in Lobby quite poor.

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Customer Reviews - Regal Airport Hotel, Hong Kong

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