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Regal Airport Hotel

No.9 Cheong Tat Road, Chek Lap Kok, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 1171
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

from 5476 reviews

Value for Money
6.8
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
6.9
All reviews (5476)
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Bjorn M. Business travelers Sweden, February 14, 2014
2 min to Check in at Hong Kong Airport.

Distance to Hong Kong Airport
5.7
Only take this hotel due to location, and closeness to the Hong Kong Airport. Budget Rooms, and very very slow check in and check out. Reception must limit their services which takes time such as changing money, and acceptance of cash payments. Not only reception of check in and check out was slow but also the internet was slow. Internet was also extra about 15 US dollars. Hong Kong Airport internet much quicker and for free go there to have internet and enjoy some coffee at Starbuck which was about 2 minutes walk from the hotel. In addition I would also recommend Starbucks for breakfast. However location only good thing about the hotel. /BM
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Susie V. Families with young children United States of America, February 12, 2014
Conveniently located within the airport

Location , neat, good service
8.7
Room service were fast. Maintenance guy came immediately to repair TV.
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Teck W. Business travelers Singapore, February 12, 2014
Comfortable and easy access to airport.

Location, convenience, clean.
7.3
Generally, I have no complaints. The room is clean and room size is spacious. Very well connected to the airport so it's easy to move about.
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Piengpen P. Families with young children Thailand, February 12, 2014
next to airport

convenient
8
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Shuhua B. Solo travelers China, February 12, 2014
location.

Location, location, location
8.3
Great location for a quick rest at the airport. But the only down side is there is no free wifi in the room.. Very inconvenient.
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Jacqueline W. Solo travelers Hong Kong, February 11, 2014
Closest to the airport

location, location and location
7.3
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Jeremy J. Business travelers United States of America, February 11, 2014
room is clean & big

next door to airport
7.7
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Tang G. Families with young children Malaysia, February 10, 2014
Short comfortable stay

Close to Airport, Comfortable and Clean
7.3
Flight delayed causing arriving after midnight and just have a short stay to catch another flight next morning. However, room was comfortable enough to provide a good rest. One complain is that Hotel do not provide free internet and charges is expensive.
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Wai L. Couples Hong Kong, February 10, 2014
WIFI needs to charge but no reminder while checkin

Big room clean near airport
6.7
The room was fine and good access to airport. but it was an unpleasant stay for me as there is no free WIFI provided but the staff didn't remind us during checkin! We only knew it while checkout. They said there were terms and condition states clearly before i got connected. Well, who read the terms and conditions? some other hotels who offer free WIFI also asked their guests to accept terms and conditions during connection. They said the lobby provides free WIFI, it was ridiculous that an outsider sitting in lobby can enjoy free WIFI but the guests who pay for the room have no free WIFI. And I can't imagine that a HK Hotel with free WIFI in lobby doesn't have free WIFI in hotel room for guests. especially it's in HK and it's an airport Hotel that many business travelers would stay there. I only used the WIFI for 15 mins but had to pay for HKD120. If they staff reminded me during checkin I would have not used it!
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Claude C. Solo travelers France, February 9, 2014
Stay is good, service is poor

location comfort cleanliness
8.3
I waited more than 2 hours to have my luggage brought in the room, needed to call three times and finally go back to the counter which was very unfortunate because I had medication to take which were in my suitcase.
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Customer Reviews - Regal Airport Hotel, Hong Kong

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