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Regal Airport Hotel

No.9 Cheong Tat Road, Chek Lap Kok, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 1171

Recent customer reviews

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Very Good

7.7

based on
4464 reviews

Value for Money
6.8
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.7
Food/Dining
7.0
All reviews (4464)
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Cathryn S. Families with young children Canada, August 9, 2013
Short but wonderful stay

It was just steps away from the airport and we could easily access through a bridge. We got an upgrade to a suite on the Club room. The room was quiet even the planes were landing right next to us.
9
We landed at 11:05 p.m. and was able to check in at the hotel by 11:45 p.m. even with a short wait for our luggage. The convenience of walking over to the hotel from the arrival hall was a great advantage. At the time of check in, all Superior rooms were sold out and the hotel was running a high occupancy, we were lucky enough to have been upgraded a one-bedroom suite on the Club floor located on the 12th floor which is a non smoking floor as well. The room was amazingly big with a living room, dining area and 2 separate toilets. The room was clean and spacious but only thing was the bad smell of cigarette in the bathroom in which I hated most. Even I tried to spray something to cover the smell but it just won't go away. The king sized bed was huge and could comfortably fit the 3 of us. The only thing I want to mention is that there were not many TV channels to choose from and amazingly I could not find any local channels, not even the local free ones....say TVB, ATV and so on. We therefore had no choice but to watch NHK, CNN and so on which has no local news at all. It was also quite a nuisance while operating the TV, so many buttons but nothing to watch. The washroom itself was quite old and the lighting inside was quite dull. We even had a crakded glass on the sink area. The jacuzzi itself was quite old and small and water spashed out when it was turned on even it was only half full. The shower cubicle was flooded after a shower, the drains were blocked and took quite a while for the water to go away. We only had one big towel for three of us to use. Well, I did not want to bother to get another one coz it was very late already. My only dissatisfactions would only be at the bathroom. The room rate from Agoda was also the best rate I got. I tried to call the hotel directly to book but their price were more expensive and they even asked me to book online at Agoda instead.
Chi M. Business travelers Hong Kong, August 9, 2013
It is a wonderful experience in Hong Kong

Clean, easy access to the Airport, professional staff
8
Lau P. Business travelers Malaysia, August 8, 2013
Convenient, clean, friendly and efficient

Convenience to airport and town.
8.7
Room service food rather poor quality and not value for money. Small bowls of soup that tasted like it came out of a can. Arrabiata spaghetti very disappointing.
Jimmy C. Business travelers Singapore, August 8, 2013
Located Next to Airport

Airport Hotel, a good rest before next journey
8.7
It is a Airport Hotel come with a price. Good nice comfortable room with all the things that traveller would expect. It is also a very busy hotel and there is always a shortage of front desk staffs. Waited for more than 20 mins to check-in and the staffs were not exactly providing the anticiapted smile.
Geraldine F. Families with older children United States of America, August 7, 2013
Poor, arrived at midnight, room not ready ato wait

Nothing-too tired to care
4.7
Very disappointing! Even after finally getting a room around 1a.m. Someone tried to enter to clean at 2 a.m.
Frans P. Business travelers South Africa, August 7, 2013
Great for a short business trip.

Proximity to airport, staff, restaurants
8.3
My stay was very short (one night). This hotel is excellent for the purpose of a short business visit to Hong Kong. Nice gym and restaurants, helpful friendly staff.
Angeline G. Groups Indonesia, August 7, 2013
close to the airport

location... quick check in and check out
8.3
Alex W. Families with young children Hong Kong, August 7, 2013
I like the quietness of the hotel

quiet, kid playground, close to airport
6.7
Overall satisified. Want to see more shuttle bus service to the city.
Peter N. Couples Australia, August 7, 2013
Walk from the terminal

clean,convienent anr great airport hotel
8.3
Excellent and zero aircraft noise and we looked directly over the airport
Wingty T. Business travelers United States of America, August 7, 2013
Walking distance from hotel to airport

Nice location; clean hotel; right next to the airport
8

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Customer Reviews - Regal Airport Hotel, Hong Kong

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