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Regal Airport Hotel

No.9 Cheong Tat Road, Chek Lap Kok, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 1171
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
5284 reviews

Value for Money
6.8
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.7
Food/Dining
7.0
All reviews (5284)
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Michelle P. Business travelers Australia, May 18, 2015
Australian business traveller

Location, no noise, free water in room
6.7
It was okay for what was needed, close to airport. Food outlets very expensive. Foyer was grand, rooms were small and older style.
Chung M. Couples Hong Kong, May 15, 2015
Nice staff, poor air-con

staff, food, location
7.7
We just stayed one night at Regal Airport Hotel waiting for our connecting flight on the next day. We arrived late in Hong Kong. It was convenient walking from the airport to the hotel in a connecting bridge. It was a busy night at the hotel even though it was almost midnight. Staff was efficient. We were assigned to a room on the lower floor. The hotel was big and it was quite a walk from the lift lobby to our room (It felt like as long as walking from the airport to the hotel, probably our room was the end room on that floor). The room was good, fairly spacious, however there are not many choices on tv and the air-con was not functioning properly at all. It was not cool at all. Since it was late, we didn't bother to ask for service, so we ended up sweating the whole night. We also ordered room service (late dinner). It was busy that night we supposed. It took as the staff 40 minutes. If someone wants to order room service, it would be better to order as soon as you get to the room. In any case, food was good.
Eileen Z. Couples Philippines, May 15, 2015
Superb hotel, customer friendly staff

location/proximity to airport, free shuttle to city, clean rooms
8.7
very enjoyable and hasle free. Staff were very accommodating and speaks/understand english fluently.
Saurabh B. Families with young children India, May 12, 2015
Quick stay hotel

Location, Rooms
6.3
The hotel is conveniently located at the airport. Language is a problem in most hotels in Hong Kong in case you can't talk Chinese. The staff is very curt and will typically deny all favors ( like early check in with kids). They just do their job but I won't consider them great at hospitality. Also, it's better to buy water at 7 eleven store in airport arrivals exit area than spend at hotel
Mohd A. Business travelers Malaysia, May 12, 2015
good

near to aiport
6.7
Good
Eric O. Solo travelers United Kingdom, May 10, 2015
short stay 6hrs

location and cleaness
8.7
Good Staff were very good, room just what i required
Pei-Ting K. Business travelers Taiwan, May 9, 2015
Overall, I'm not satisfied with the room condition

Good location, good transportation, and good reception.
6
No good.
Maria R. Families with young children Philippines, May 7, 2015
best day ever!

very accomodating hotel staff,comfortable rooms,near the airport
10
Superb!
John S. Business travelers United States of America, May 7, 2015
they put me in a construction zone

location
4.3
William S. Couples Singapore, May 6, 2015
Overrated or not?

Location, nice concierge, convenient for departure
6.7
The hotel did not accomodate for late check-out after 2pm even though we raise (the request early), unless we do an upgrade. It resulted my wife and old parents to wait at the departure hall before our flight leaves at abt 8.25pm.

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Customer Reviews - Regal Airport Hotel, Hong Kong

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