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Regal HongKong Hotel

No.88 Yee Wo Street, Causeway Bay, Hong Kong (Show on map)

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Area: Causeway Bay Number of Rooms: 481
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

from 3004 reviews

Value for Money
7.4
Location
8.8
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (3004)
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Ivan Y. Families with young children Singapore, December 20, 2014
So so only

Location, Location and Location
6.7
I booked 4 rooms (one exec suite) from Regal for my family of 12. The rooms were old, stained and unmaintained. The safe deposit box were faulty and the shower head fell off the wall. The technican had to drop by at night to repair the rooms....feel so disrupted. The executive suite was not impressive at all and the suite appear small in my opinion. The occupants for suite were allowed to consume breakfast at 31 level and meant to be exclusive. But the spread was miserably poor and much worst off than the cafe on the 2nd level. Dont feel exclusive at all....feel worst off instead. Overall, the rooms are small, old and unappealing. The reception counter is cramp and miserably small. Comparing to hotels in Thailand and for this, i rate it a 3 star at max.
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Fung W. Business travelers Hong Kong, December 17, 2014
Gd

Gd
8.7
Gd
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Wu S. Groups Singapore, December 15, 2014
Satisfying stay in Ragal HK Hotel

Location; friendly staff .
6.3
The staff are friendly and helpful. The location is idea but it seem to need to replace some gadgets; the TV remote control can only works in very close range i.e 5cm.
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Richard B. Couples United States of America, December 10, 2014
overrated

money spent on opulent lobby to attract chinese passersby to take photos inside would be better spent to benefit the hotel's guests--maybe on comfortable mattresses that are not lumpy or microwaves.
5.3
adequate at best.
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Daisy Y. Families with young children Canada, December 7, 2014
Pleasant stay

Value for money; good location; helpful staff
8
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Siu T. Business travelers China, December 6, 2014
Regal HongKong Hotel

Room
7.7
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Steve K. Families with young children Australia, December 3, 2014
Customer Service Lacking ~ Not Kid Friendly

Location, Pool and Good Buffet
6.3
1/ Asked to join Reward Program upon check in. Not sure if happened but no interest anyway after stay 2/ In Hotel Lobby/Bar Rest - despite purchasing drinks and cakes would not allow me to feed 2 yr old lunch (as not purchased in Hotel) Would not budge on this. Unaaceptable behaviour. 3/ Found self in sticky situation - i)no phone & ATM in HK were not working. Needed to get money for taxi to airport. The first Total Rewards desk would not permit me to use their phone. No interest in helping me in this difficult situation. After escalating at reception issue got resolved well. 4/ Despite benefit of upgrade (Thx) to executive floor, room not cleaned to expected standards. Nice comy bed however.
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Marlizza H. Groups Philippines, December 2, 2014
Good service, great location, big and clean rooms.

Good location and big rooms
8.3
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Seokjae L. Business travelers South Korea, November 30, 2014
Reasonable

Room comfort/Value for money/Location
7
It is located in the center of HK. A lot of shopping mall are near. One word... It is a reasonable Hotel.
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Julie S. Couples Australia, November 29, 2014
Fussy

Cleanliness, staff, facilities
9.7
Great experience
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Customer Reviews - Regal HongKong Hotel, Hong Kong

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