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Regal HongKong Hotel

No.88 Yee Wo Street, Causeway Bay, Hong Kong (Show on map)

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Area: Causeway Bay Number of Rooms: 482
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
2616 reviews

Value for Money
7.4
Location
8.7
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.6
Food/Dining
7.1
All reviews (2616)
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Chen C. Business travelers Taiwan, April 21, 2012
Good location.
7.7
Staff at the check-in counter were reasonably helpful. Room was clean and comfy. Internet (both wired and wi-fi) in the room was chargeable and kind of expensive. Staff at the luggage sector were quite helpful.
Nguyen T. Business travelers Vietnam, April 21, 2012
Very good hotel

Nice hotel, good services
8
the hotel was located in causewaybay, near to some shopping streets so it's very easy to enjoy shopping. it is very near to shopping malls and only walking distance to timesquere, central of causewaybay, mtr station. in fact, the hotel lobby was very nice and luxury. the hotel room was small but well decorated and service were also very good. overall, a very nice stay in the regal hongkong hotel. i will be back again, if i ever go to hong kong again.
Yan D. Business travelers Singapore, April 21, 2012
A quiet hotel at heart of commercial district

easy access to mtr
8.7
The high-floor non-smoking room is cozy. Two hours free internet access in the lobby is a pull.
Mark M. Business travelers New Zealand, April 20, 2012
Just a quick walk from the airport

Location
7.7
Perfect place to stay when your flight is delayed, easy to get back to the airport. Staff Performance not so good, not so good at helping
Charles S. Couples United Kingdom, April 19, 2012
Good hotel but rooms were too cluttered

Executive Lounge was a lovely place to relax and popular, for compilmentary drinks. Excellent lounge waiter.
7.7
For a 5* hotel, The Regal Hong Kong had deficiencies in a number of areas The Executive Club staff were efficient but not friendly. The rooms for an Executive floor were too small and lacked sufficient amenities. There was no turn down service so towels were not changed, (even when requested), timeously. The coffee machine never had enough capsules. There were no umbrellas in the room and only 3 at the Concierge desk. Causeway bay station was only a 5 minute walk as was Time Square Mall. Taxis were readily available outside the main door. The executive Floor dining room had excellent views and served a good breakfast. Overall, the our stay was value for money, compared to other hotel packages.
Hotel Feature Tip: If you receive an umbrella from the Concierge, keep it until you leave
Ron L. Families with older children United States of America, April 17, 2012
Plus & Minus

Front Desk Manager
5.7
Our trip started with a bad experience due to no rooms available so the front desk clerk gave us three options; 1- downgrade to a delux room, 2- upgrade but had to pay additional money, 3- had to wait for 6-7 hours before they can make up the room. We were fairly tired after the flight and my wife wishes to rest as soon as possible so we had no choice but to take the third option. But we felt cheated because we pay for the Executive Club Level rooms while we got down graded to a lower priced room but still have the Executive Club previleges. We have never heard of being down graded while the rooms were not available. Normally it should have been upgraded instead of downgraded. However, the next day the front desk manager found out what had happened to us, she immediately changed our room to our originally the Executive Club level room. She apologized to us and said it should never had happend. The service during the breakfast at the Executive Club level were pretty bad too. Not very professional.
Michael D. Business travelers South Africa, April 17, 2012
It worked but wouldnt stay again

Tram and mtr near by
6
its ok, but not worth the rate they charge. nice and close to the tram line and the mtr. also convieniently located to the exhibition center.
Leviruth L. Groups Philippines, April 17, 2012
Superior rooms and location

Location
8.7
one of the good hotels around the area of causeway bay in hong kong, the rooms are quite big compared to the standard sized rooms in hk and considering it is one of the "old" hotels in the area.... the cafe downstairs sells gelato and macaroons which are quite good.... and one good thing: we were able to book this hotel at the last minute on a very good 50% off price!!
Niklas C. Couples United Kingdom, April 17, 2012
Average hotel for the price

it is located very well for convenient shopping
5.3
It was a comfortable enough stay but not orgasmic.
Ai L. Couples Malaysia, April 16, 2012
Great location. Good price. Clean and nice room.

Great price for such a great location. Super convenient
8.3
although this hotel is quite old physically but the maintainance consider very good judging from the room cleanliness and the interior design. one very good point is this hotel is very very affordable for such a strategic location. the only not so nice experience that i had was the service at the reception during check in and check out. the waiting time is a little too long. due to the long queue and the high occupancies. lobby was very crowded. but the concierge service was very good, helpful and polite, despite the high traffic and demands.

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Customer Reviews - Regal HongKong Hotel, Hong Kong

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