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Very good 7.7
Based on 5097 reviews

Recent customer comments

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Very good



based on 5097 reviews
  • Cleanliness 7.9
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for money 7.6
  • Food/Dining 7.2

sungjoon K. from South Korea
Business travelers
Stayed 2 nights in May 2013
nice stay
good location to the shopping area.
Big room and kind employee
Reviewed September 18, 2014

sungjoon K. from South Korea
Business travelers
Stayed one night in April 2014
good stay
big room and good food around the hotel
Clean room and quiet hotel with good location to shopping area.
Reviewed September 18, 2014

boosaraporn K. from Thailand
Couples
Stayed 5 nights in September 2014
Good location, only take 5 minutes to the city cen
Location
Good as always
Reviewed September 16, 2014

SamerF B. from Egypt
Business travelers
Stayed one night in September 2014
nice staff and warm reception
location and service and lobby
It was nice comfort days with good receptionist
Reviewed September 16, 2014

mihyun M. from South Korea
Business travelers
Stayed 2 nights in April 2014
pretty good
price/ location
Need to pay attention to keep clean on washing tube and room's smell.. staffs are kind enough but slow feed bk when i call the service.
Reviewed September 15, 2014

Analyn H. from Philippines
Families with young children
Stayed 2 nights in August 2014
Just an OK hotel
Location - nothing more
This is our second time staying at this hotel just because of its location. We were hoping to see some improvements but unfortunately, I think it was worse. We advised to check in late - about 11pm and the process is still too long. Good thing there was no queue otherwise, we would've stood there for at least an hour. I requested for adjacent rooms since we're travelling with a child - which they provided but on the 15th Floor! You'll proceed to the 14th floor first then use the stairs to go up! We just realized when we were at the elevator with our child stroller and 2 big luggages. When we asked to be moved, they just asked us if we need help with our baggage (this should've been obvious). The lady in the front desk even raised her voice to while speaking to my mom - how impolite. This might be the last time that we're taking this hotel. We some other hotels with better amenities and customer service.
Reviewed September 15, 2014

Ocari P. from Venezuela
Couples
Stayed one night in September 2014
It was good like always
The great about this hotel is the location. Bed is hard and usually uou must do big lines for checking in or checking out. Towels were smelly
Reviewed September 15, 2014

Judy A. from Australia
Couples
Stayed 3 nights in July 2014
cleanliness
location, breakfast
Beds too hard, linen did not feel clean, bathrooms need a good scrub-mouldy
Reviewed September 15, 2014

Hui Y. from Hong Kong
Couples
Stayed 4 nights in September 2014
Nice Room
Location, Location, Location
Reviewed September 13, 2014

Lyn L. from Australia
Solo travelers
Stayed 3 nights in September 2014
Service
Location
Overall is ok except the bell boy when I checked in he help me to carry my luggage to the room, I said thank you and waited for him to leave but he stood there for awhile waiting for me to give him tips, I did not have any change he wasn't happy, I gave him tip when I got some change that night when I saw him at the door. I rang the reception asked for the international adaptor the reception told me that there is 1 in the room but she said "don't take away, or you will get charge"
Reviewed September 13, 2014