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2015
Very good 7.4
Based on 8278 reviews

Recent customer comments

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Very good



based on 8278 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.3
  • Location 7.1
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 6.9

Panudda S.
Thailand
June 22, 2014
Bad one
Nothing good here .
My mom and I we were check in to the room and the AC doesn't work and the shower was too hot.

Panudda S.
Thailand
June 22, 2014
Worst hotel ever
Nothing in my room was working, the check in is takes so long.

Addy A.
Singapore
June 21, 2014
Great Family Friendly Hotel
Fast Room Service, Friendly Hotel Staffs and Big Spacious Room
It was a great experience and pleasantly surprise at how spacious the room was. Food was great and easy to move about from hotel to other locations using public bus, taxi or the MTR.

ChunLing N.
China
June 20, 2014
Impressing!
1.Service: the staff are all very friendly. 2.Facilities: very good and the room is big enough. 3.Location:near the MTR station and shopping centre
Strongly recommend this hotel! So great! Really enjoy my staying here!

Chun K.
Hong Kong
June 20, 2014
Many attractions and food, yum yum
Near to river, location and near to shopping center
Good in location, not really good at price. It is easy in transport as well

Pui Y.
Singapore
June 20, 2014
Pleasant stay with big & comfortable room
Big room, Comfortable Bed, Approachable Staff
It was overall pleasant except that the walking distance from the hotel to Shatin Central is quite far. Lots of good stores located in New Town Plaza (not forgetting the Snoopy's World is on Level 3). There is a shuttle bus service (A41) which that travels from the airport to the hotel (every half an hour and costs HKD22.30/adult) which is very convenient. Hope the hotel can manage the check-in of groups in future so that check-out could be faster. In addition, I noticed that quite a number of Chinese nationales do not know how to connect to the hotel's WIFI, perhaps the hotel can come up with some simple graphical instructions (in different languages) to help the people staying in the hotel.

Chung N.
Hong Kong
June 19, 2014
Nice
Clean, tidy, value for money
Satisfactory

CHING H.
Hong Kong
June 19, 2014
excellent location
excellent locationclean room

TSZ S.
Netherlands
June 18, 2014
Good stay for reasonable price
Price, location, close to shopping malls
Good stay for reasonable price and close to public transport

Venessa S.
Singapore
June 18, 2014
Fun stay
The food the environment and the service
It was a fun and nice stay at this hotel. The view is great.