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Regal Riverside Hotel

34-36 Tai Chung Kiu Road, Sha Tin, Hong Kong (Show on map)

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Regal Riverside Hotel Hong Kong - Executive Lounge Regal Riverside Hotel Hong Kong - Lobby Regal Riverside Hotel Hong Kong - Spa Room Regal Riverside Hotel Hong Kong - Swimming Pool Regal Riverside Hotel Hong Kong - Fitness Room Regal Riverside Hotel Hong Kong - L’Eau Restaurant Regal Riverside Hotel Hong Kong - International Buffet
Hotel Area: Sha Tin Number of Rooms: 1138
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
5595 reviews

Value for Money
7.7
Location
7.0
Staff Performance
7.6
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.5
Food/Dining
6.8
All reviews (5595)
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Jenny T. Solo travelers Hong Kong, March 9, 2013
Good enviorment

It's a bit far from train station, but room is clean and big, good view
7
Syed A. Couples Singapore, March 9, 2013
Satisfied during our stay there

The hotel staffs were very friendly , comfortable room and easy access to public transports.
7.7
When we arrived at the airport, we expected someone from the hotel to pick us up. So we waited for half an hour and decided to call the hotel, only to realise that we have to proceed to the hotel lobby at the airport for the shuttle bus. This was not made clear to us during booking. When we reached the hotel, it took us about 20mins to check in. The first lady at the reception who attended to us, couldn't speak English and we waited for another lady who was engaged with another customer at that moment. We also didn't know that we are required to place a deposit during check in. That wasn't an issue. We were 2 couples and we booked 2 rooms. Mine a deluxe and my friend's a superior. When we got into our rooms, I immediately knew that it wasn't a deluxe room. So, I went back down and told the same lady at the reception about it. She agreed to change the room for me and told me to go back up, take the key and come back down for exchange. I think she is not being helpful that way. I have to make 2 trips up and down from the 12th story for her mistake. I think being in the front service line, we have to look into this matter seriously. And I should say that, working in a hotel where so many guests from different countries, it is essential to be able to speak or at least understand simple English. Even for the room service because I had a hard time telling them for an iron and ironing board.
Jialu W. Business travelers China, March 9, 2013
Poor Service

Reasonable price,large room and bed, relative clean
4
The service of the counter is poor wait for long time checking and forgot noting the room number.
Guan C. Business travelers Malaysia, March 9, 2013
Nice hotel

Near to shopping centre. Next to Shatin River and a garden. Esay to get food and drink.
8
Emma H. Families with older children New Zealand, March 9, 2013
Great hotel in an average location

Big bedrooms, range of restaurants, quietish location
6.7
Sandy S. Business travelers United States of America, March 9, 2013
Nice surprise!

Helpful server, easy access to the city, closes location before entering China.
7
Only one night , I checked in late after midnight, but got all the help I needed, thanks to the hotel staff member.
Zilong G. Couples China, March 9, 2013
cheap, clean

cheap cheap and cheap
4.7
it was an ok stay considering the cheap price of rooms. did not have a chance to taste the food as it was close to other local food outlets. the location is ok if your major activity is in Shatin. not good for shopping as it is far from city. it is by the way close to a new town plaza, within walking distance but the quality of product at the plaza is not high end...also not much discount
Syed A. Couples Singapore, March 9, 2013
Enjoyed my stay there

Close to local restaurants, helpful staffs and fast check in.
7.3
Overall, had a pleasant stay. Though it was bit far from busy and noisy city area, it's easy accessible by buses and MTR. Nice area in the Shatin, New Terratories. Hotel staffs were very helpful. No problem of finding food late at night. Many good local restaurants around within five minutes walking distance. Will recommend this hotel to friends.
Chor L. Business travelers Singapore, March 9, 2013
Large, comfortable room

Large room, quiet surrounding, direct bus to and from airport
7.3
This was the first time I saw such a big hotel room in Hong Kong, with a double bed, 2 seater sofa, coffee table, bay window and more. I had a pleasant stay at Regal Riverside and I would definitely recommend this hotel to my family and friends who want big rooms in Hong Kong.
Shui H. Couples Canada, March 8, 2013
always great value. nice and comfortable room.

bed, big window, nice view
7.3

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Regal Riverside Hotel Hong KongRegal Riverside Hotel Hong Kong - Avanti PizzeriaRegal Riverside Hotel Hong Kong - Aji Bou Izakaya RestaurantRegal Riverside Hotel Hong Kong - Regal TerraceRegal Riverside Hotel Hong Kong - Carnival BarRegal Riverside Hotel Hong Kong - Vi RestaurantRegal Riverside Hotel Hong Kong - Regal PatisserieRegal Riverside Hotel Hong Kong - Scene BarRegal Riverside Hotel Hong Kong - Regal CourtRegal Riverside Hotel Hong Kong - Dragon InnRegal Riverside Hotel Hong Kong - Moon RiverRegal Riverside Hotel Hong Kong - Family RoomRegal Riverside Hotel Hong Kong - Triple RoomRegal Riverside Hotel Hong Kong - Twin Bedded RoomRegal Riverside Hotel Hong Kong - Quadruple RoomRegal Riverside Hotel Hong Kong - Double RoomRegal Riverside Hotel Hong Kong - Executive Club RoomRegal Riverside Hotel Hong Kong - Executive LoungeRegal Riverside Hotel Hong Kong - LobbyRegal Riverside Hotel Hong Kong - Spa RoomRegal Riverside Hotel Hong Kong - Swimming PoolRegal Riverside Hotel Hong Kong - Fitness RoomRegal Riverside Hotel Hong Kong - L’Eau RestaurantRegal Riverside Hotel Hong Kong - International Buffet

Customer Reviews - Regal Riverside Hotel, Hong Kong

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