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Regal Riverside Hotel

34-36 Tai Chung Kiu Road, Sha Tin, Hong Kong (Show on map)

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Regal Riverside Hotel Hong Kong - Regal Terrace (Cantonese Cuisine) Regal Riverside Hotel Hong Kong - Carnival Bar Regal Riverside Hotel Hong Kong - Regal Patisserie Regal Riverside Hotel Hong Kong - Scene Bar (Live Music) Regal Riverside Hotel Hong Kong - Regal Court (Cantonese Cuisine) Regal Riverside Hotel Hong Kong - Vi (Vietnamese & Thai Cuisine) Regal Riverside Hotel Hong Kong - Dragon Inn (Huaiyang Cuisine) Regal Riverside Hotel Hong Kong - Moon River (Hong Kong Cuisine) Regal Riverside Hotel Hong Kong - L’Eau Restaurant (International Buffet) Regal Riverside Hotel Hong Kong - L’Eau Restaurant (Poolside BBQ) Regal Riverside Hotel Hong Kong - Ballroom Regal Riverside Hotel Hong Kong - Guest Room
Area: Sha Tin Number of Rooms: 1138
Free Wi-Fi

Recent customer reviews

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Good

7.4

from 7573 reviews

Value for Money
7.7
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.6
Food/Dining
6.9
All reviews (7573)
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Sarah F. Couples Australia, November 16, 2013
avoid unless desperate; cheated us & made us ill

nothing was good
4.7
awful. checkin took ages, in a long queue full of mainland tour groups. checkin staff were rude and indifferent. room was adequate - large for hk. bathroom included a sign saying "hotel has won awards for water quality but you should still drink the mineral water from the minibar" (or words to that effect) - this just about summed up the entire hotel: profit profit profit focus every time and customer service zero. we ate in the italian restaurant - slow service and overpriced. next day we were both sick with stomach cramps and diarrhea. we used the car parking twice - first time was charged for overnight (carpark next door charges, less than 50m from the hotel, hkd40 for the same, but when i asked about cheaper parking nearby they said there was none). second time we used the carpark they charged hkd60 for 1.5 hours, even though the sign said 20 dollars per hour on weekdays (this was a friday). they claimed friday was a weekend day and refused to refund. it's a terrible place. it's noisy, rude, quite unbearable really. only stay here if you are absolutely desperate and need to be close to shatin. for a leisure stay it's a recipe for misery. particularly if you are western and have any expectations of good service or reasonableness whatsoever.
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Soo E. Couples Malaysia, November 16, 2013
Good location

Great location , friendly staff , easy access to public transport
8
I like the hotel very much - easy access to airport , can take public bus A 41 - HK 22.40 only , about 50 mins The negative for this hotel is check in need to take more than 20 mins , a lot of mainland china .
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Chia E. Families with young children Malaysia, November 16, 2013
will come back again next trip

clean, large, comfortable
8.7
Surprised there is a hotel with clean, large and comfortable in Hong Kong. Although it is little far from city and airport but it is worth. I miss such nice hotel.
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King L. Couples Hong Kong, November 16, 2013
very nice

economcal, convinent, good traffic networks
7.7
nice,good riverside view.There are many restaurants nearby.However there are too many people travel from China live in this hotel,they like smoking anywhere!
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Elvy W. Business travelers China, November 15, 2013
place is convenience and the room is clean

comfort room, convenient place
7.7
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Sau M. Couples China, November 15, 2013
This very good

beakfast,wifi,dinner
7.7
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Sau M. Couples China, November 14, 2013
Breakfast,wifi,dinner

Beakfast,wifi,dinner
8
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Lammie Y. Couples Hong Kong, November 14, 2013
hotel is kinda far

room is big ,clear , quite
6
there is no free wifi or internet in the room also the check in and check out take so long room also have smoke smell .......
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Cheuk W. Business travelers United States of America, November 14, 2013
Clean room, nice pillows, friendly staffs

location, staffs, upgrades
10
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Johnny Y. Couples Hong Kong, November 13, 2013
Pay additional fee for internet & for 2 devices.

Clean, quiet& good room temperature.
6.3
Room is compact. Pay additional fee for internet which cover 2 devices. The 3rd devices has to subscribe for another fee. The water flow for the bath room is weak, especially the hot water takes a longer time to be activated.
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Customer Reviews - Regal Riverside Hotel, Hong Kong

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