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Regal Riverside Hotel

34-36 Tai Chung Kiu Road, Sha Tin, Hong Kong (Show on map)

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Regal Riverside Hotel Hong Kong - Superior Room Regal Riverside Hotel Hong Kong - Deluxe Room Regal Riverside Hotel Hong Kong - Family Quadruple Regal Riverside Hotel Hong Kong - Family Room Regal Riverside Hotel Hong Kong - Family Room Regal Riverside Hotel Hong Kong - Executive Club Room Regal Riverside Hotel Hong Kong - Executive Club Room Regal Riverside Hotel Hong Kong - OM Spa Regal Riverside Hotel Hong Kong - Hotel Lobby Regal Riverside Hotel Hong Kong - Outdoor Swimming Pool Regal Riverside Hotel Hong Kong - Fitness Room Regal Riverside Hotel Hong Kong - Fitness Room Regal Riverside Hotel Hong Kong - Executive Lounge Regal Riverside Hotel Hong Kong - Executive Club Lounge Meeting Room Regal Riverside Hotel Hong Kong - Avanti Pizzeria (Italian Cuisine) Regal Riverside Hotel Hong Kong - Aji Bou Izakaya (Japanese Cuisine)
Regal Riverside Hotel Hong Kong - Regal Terrace (Cantonese Cuisine) Regal Riverside Hotel Hong Kong - Carnival Bar Regal Riverside Hotel Hong Kong - Regal Patisserie Regal Riverside Hotel Hong Kong - Scene Bar (Live Music) Regal Riverside Hotel Hong Kong - Regal Court (Cantonese Cuisine) Regal Riverside Hotel Hong Kong - Vi (Vietnamese & Thai Cuisine) Regal Riverside Hotel Hong Kong - Dragon Inn (Huaiyang Cuisine) Regal Riverside Hotel Hong Kong - Moon River (Hong Kong Cuisine) Regal Riverside Hotel Hong Kong - L’Eau Restaurant (International Buffet) Regal Riverside Hotel Hong Kong - L’Eau Restaurant (Poolside BBQ) Regal Riverside Hotel Hong Kong - Ballroom Regal Riverside Hotel Hong Kong - Guest Room
Area: Sha Tin Number of Rooms: 1138
Free Wi-Fi

Recent customer reviews

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Good

7.4

from 7522 reviews

Value for Money
7.7
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.6
Food/Dining
6.9
All reviews (7522)
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See W. Families with older children Hong Kong, March 15, 2015
cheap hotel in hk

price is cheap, room is clean and large
7
price is cheap, room is clean and large But the bed is too soft
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Tam K. Business travelers Hong Kong, March 15, 2015
acceptable standard with this budget

spacious room, hotel little bit worn out but generally friendly staff
6.7
spacious room, hotel little bit worn out but generally friendly staff
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Chan L. Couples Hong Kong, March 15, 2015
An excellent local weekend escape!

all-in-one hotel, good location, good restaurant
8
Regal Hotel Shatin provides lots of facilities inside with numerous choices of restaurants. All hotel guests can enjoy 20% off of dining during your stay which enables you to fully enjoy a relaxing day there. nearby is the beautiful riverside which you can simply go for a walk or cycling to enjoy the romatic moment with your beloved one. We highly recommend this hotel both for tourists and local people.
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To W. Couples China, March 14, 2015
Big room

Big room, very clean, confortable
8
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Hoa L. Business travelers Vietnam, March 13, 2015
noce tosyay

hospitality, service and food corse
8.3
Will be back infuture
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Hoa L. Business travelers Vietnam, March 13, 2015
Nice to stay

food service, hospitality, roomservice
8.3
comfortable
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Kwok C. Solo travelers Hong Kong, March 11, 2015
good service

gym , room, price
8.7
The location is good and release. The view room Face to the river felt comfortable and release.
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Cherin L. Business travelers Hong Kong, March 9, 2015
comfortable hotel

clean, staff friendly and comfort
7
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Stanley Y. Business travelers Singapore, March 9, 2015
Gem along the river

Friendly staff, convenience to food, big comfortable room.
9.7
It was very pleasant, friendly staff, big comfy room, accessibility to food. Everything can be found nearby.
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Mohammed A. Business travelers Canada, March 8, 2015
Not as pleasant as expected.

The lobby, the concierge, and the quiet location
5.3
A reservation was made, but by the time we got there.. it was late. The front desk has assigned us a SMOKING room, and told us that it was a standard practice. If we wanted a non-smoking room, we should have requested a nonsmoking one. For a 4 star facility, a "regal" family, this is the first time I've ever heard of it. They were pretty assertive for us to take that room, and suggested that the house keeping would "desmoke it", which would only consist of airfreshners. So after speaking to the manager, he made us wait an extra hour till something opened up. During then, we were made to clear the room, and provided one bell boy to assist us. It was a pain shifting our stuff to concierge baggage hold, shipping our stuff back to the car and wait for an hour. For all the inconvenience, other hotels would have offered a complimentary service; Here.. they provided non, let alone an apology. After an hour, we got into our new room ... which we had to accept under the circumstance... it wasn't fully clean. For example, one of the cups wasn't washed, the blanket smelt of BO, something that was overlooked by housekeeping. Let's just say that overall this was a deal breaker. I've been a loyal "regal" guest in the past. Comparing the service with other chains, it is definitely bellow grade and its more than fair to say that this one experience would definitely make me or my guests not to use this chain again. My suggestion to others, for the same price, you can get a much better service (at a better location) in the city. Happy Staying.
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Customer Reviews - Regal Riverside Hotel, Hong Kong

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