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Regal Riverside Hotel

34-36 Tai Chung Kiu Road, Sha Tin, Hong Kong (Show on map)

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Regal Riverside Hotel Hong Kong - Superior Room Regal Riverside Hotel Hong Kong - Deluxe Room Regal Riverside Hotel Hong Kong - Family Quadruple Regal Riverside Hotel Hong Kong - Family Room Regal Riverside Hotel Hong Kong - Family Room Regal Riverside Hotel Hong Kong - Executive Club Room Regal Riverside Hotel Hong Kong - Executive Club Room Regal Riverside Hotel Hong Kong - OM Spa Regal Riverside Hotel Hong Kong - Hotel Lobby Regal Riverside Hotel Hong Kong - Outdoor Swimming Pool Regal Riverside Hotel Hong Kong - Fitness Room Regal Riverside Hotel Hong Kong - Fitness Room Regal Riverside Hotel Hong Kong - Executive Lounge Regal Riverside Hotel Hong Kong - Executive Club Lounge Meeting Room Regal Riverside Hotel Hong Kong - Avanti Pizzeria (Italian Cuisine) Regal Riverside Hotel Hong Kong - Aji Bou Izakaya (Japanese Cuisine)
Regal Riverside Hotel Hong Kong - Regal Terrace (Cantonese Cuisine) Regal Riverside Hotel Hong Kong - Carnival Bar Regal Riverside Hotel Hong Kong - Regal Patisserie Regal Riverside Hotel Hong Kong - Scene Bar (Live Music) Regal Riverside Hotel Hong Kong - Regal Court (Cantonese Cuisine) Regal Riverside Hotel Hong Kong - Vi (Vietnamese & Thai Cuisine) Regal Riverside Hotel Hong Kong - Dragon Inn (Huaiyang Cuisine) Regal Riverside Hotel Hong Kong - Moon River (Hong Kong Cuisine) Regal Riverside Hotel Hong Kong - L’Eau Restaurant (International Buffet) Regal Riverside Hotel Hong Kong - L’Eau Restaurant (Poolside BBQ) Regal Riverside Hotel Hong Kong - L’Eau Restaurant Regal Riverside Hotel Hong Kong - Ballroom
Area: Sha Tin Number of Rooms: 1138

Recent customer reviews

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Very good

7.4

based on
7974 reviews

3849 reviews in English

Value for Money
7.6
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (7974)
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Ka-Yin C. Business travelers Australia, December 16, 2015
Family visit trip
4.7
disappoint customer services within Check in and Check out
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Norton Q. Business travelers United Kingdom, December 15, 2015
Good as usual

Lacation, service and the room
7.3
This is the fifth time that I stay here, good as usual just tell them I don't like to stay at high floor where they provide the small room, only 1/3 of the older room.
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Yong W. Couples Singapore, December 14, 2015
Not the best location but comfortable

price, scenery, staff
7.3
comfortable and convenient to supermart nearby and several eateries
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Simon C. Business travelers Australia, December 13, 2015
Good Value If You Know The Way

Cleanliness, Various Types of Food, Peaceful Ambience
8.3
It was a pleasant surprise to be able to get a 4 stars hotel in Hong Kong with rate below HKD900 per night during the December period. I suppose it is because Shatin is in the New Territory and a lot people may think it is an inconvenient area. Not so with the nowadays rapid transit which has a network covers almost the whole of Hong Kong.
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Siu T. Families with older children Hong Kong, December 13, 2015
Too crowded and staff are unhelpful

Cheap , near new town plaza, have river viewed
5.7
We checked in at around 3pm that day, but the room is not available!! Many many people line up for check in, we wait 30minutes but can not checkin a room!! Waste time! Staff are unfriendly to my family member who said putonghua , they unwilling to answer questions ! Was this perform like the 4star hotel ?
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Jeremiah C. Groups Singapore, December 13, 2015
Inexpensive rate but with room for improvements

Inexpensive, clean room, nearby MTR (10 min walk)
7
Overall stay was decently acceptable with the inexpensive rates. However standard of service could have been better, especially coming from the Regal brand. Seems like the hotel has underwent some partial facelift. For the same room rate, the new rooms are smaller with a more contemporary feel while the old rooms are larger albeit have older style furnishings. This was not communicated by the staff but we found out through another friend who was staying at the same duration but different booking. The staff seem reluctant to change one of our room (new type) as there is a mirror installed directly above your bed! Requests to check on our faulty in-room safe box went unheeded. Also we were locked out of our room on our 3rd night as we made an additional booking for 1-night extension and requested to combine the existing booking with the extension. This was communicated via email months before our arrival and requested again in person during check-in. Location wise is of ~10 min walking distance to Sha Tin Wai station. Sha Tin station, where the town centre is located is slightly further, about 15-20 min walk. Plus point is that it is located nearer to the heartlands, rather than the crowded town centre, so the surroundings are generally more peaceful.
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Vanessa B. Families with young children Hong Kong, December 10, 2015
It's a ok hotel,

Location, cheaper, less restrictive
6.3
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Wong W. Couples Hong Kong, December 7, 2015
3rd time stay

big room
5.7
staff become unfriendly,bad service
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Wing H. Families with young children Hong Kong, December 6, 2015
rooms are too small

decoration is quite good
4.3
rooms are small
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Pek I. Groups Macau, December 5, 2015
very nice

food is tasty.
8
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Regal Riverside Hotel Hong KongRegal Riverside Hotel Hong Kong - Superior RoomRegal Riverside Hotel Hong Kong - Deluxe RoomRegal Riverside Hotel Hong Kong - Family QuadrupleRegal Riverside Hotel Hong Kong - Family RoomRegal Riverside Hotel Hong Kong - Family RoomRegal Riverside Hotel Hong Kong - Executive Club RoomRegal Riverside Hotel Hong Kong - Executive Club RoomRegal Riverside Hotel Hong Kong - OM SpaRegal Riverside Hotel Hong Kong - Hotel LobbyRegal Riverside Hotel Hong Kong - Outdoor Swimming PoolRegal Riverside Hotel Hong Kong - Fitness RoomRegal Riverside Hotel Hong Kong - Fitness RoomRegal Riverside Hotel Hong Kong - Executive LoungeRegal Riverside Hotel Hong Kong - Executive Club Lounge Meeting RoomRegal Riverside Hotel Hong Kong - Avanti Pizzeria (Italian Cuisine)Regal Riverside Hotel Hong Kong - Aji Bou Izakaya (Japanese Cuisine)Regal Riverside Hotel Hong Kong - Regal Terrace (Cantonese Cuisine)Regal Riverside Hotel Hong Kong - Carnival BarRegal Riverside Hotel Hong Kong - Regal PatisserieRegal Riverside Hotel Hong Kong - Scene Bar (Live Music)Regal Riverside Hotel Hong Kong - Regal Court (Cantonese Cuisine)Regal Riverside Hotel Hong Kong - Vi (Vietnamese & Thai Cuisine)Regal Riverside Hotel Hong Kong - Dragon Inn (Huaiyang Cuisine)Regal Riverside Hotel Hong Kong - Moon River (Hong Kong Cuisine)Regal Riverside Hotel Hong Kong - L’Eau Restaurant (International Buffet)Regal Riverside Hotel Hong Kong - L’Eau Restaurant (Poolside BBQ)Regal Riverside Hotel Hong Kong - L’Eau RestaurantRegal Riverside Hotel Hong Kong - BallroomRegal Riverside Hotel Hong Kong - Guest RoomRegal Riverside Hotel Hong Kong - Carnival BarRegal Riverside Hotel Hong Kong - Kid’s PlaygroundRegal Riverside Hotel Hong Kong - Guest RoomRegal Riverside Hotel Hong Kong - Shing Mun RiverRegal Riverside Hotel Hong Kong - Business CenterRegal Riverside Hotel Hong Kong - Shing Mun RiverRegal Riverside Hotel Hong Kong - Executive LoungeRegal Riverside Hotel Hong Kong - Guest RoomRegal Riverside Hotel Hong Kong - Guest RoomRegal Riverside Hotel Hong Kong - Bathroom AmenitiesRegal Riverside Hotel Hong Kong - Deluxe RoomRegal Riverside Hotel Hong Kong - Guest Room Amenities - Family RoomRegal Riverside Hotel Hong Kong - Family RoomRegal Riverside Hotel Hong Kong - Guest RoomRegal Riverside Hotel Hong Kong - Carnival BarRegal Riverside Hotel Hong Kong - Executive Club LoungeRegal Riverside Hotel Hong Kong - Guest RoomRegal Riverside Hotel Hong Kong - Guest Room AmenitiesRegal Riverside Hotel Hong Kong - BathroomRegal Riverside Hotel Hong Kong - Executive Club LoungeRegal Riverside Hotel Hong Kong - Guest Room AmenitiesRegal Riverside Hotel Hong Kong - Executive Club LoungeRegal Riverside Hotel Hong Kong - Family RoomRegal Riverside Hotel Hong Kong - InteriorRegal Riverside Hotel Hong Kong - Dragon Inn Chinese RestaurantRegal Riverside Hotel Hong Kong - BathroomRegal Riverside Hotel Hong Kong - Guest RoomRegal Riverside Hotel Hong Kong - BathroomRegal Riverside Hotel Hong Kong - Executive Club LoungeRegal Riverside Hotel Hong Kong - Bathroom AmenitiesRegal Riverside Hotel Hong Kong - Deluxe RoomRegal Riverside Hotel Hong Kong - Regal PastisserieRegal Riverside Hotel Hong Kong - Writing DeskRegal Riverside Hotel Hong Kong - 2014 Gold Circle AwardRegal Riverside Hotel Hong Kong - L’Eau Restaurant


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