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Regal Riverside Hotel

34-36 Tai Chung Kiu Road, Sha Tin, Hong Kong (Show on map)

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Regal Riverside Hotel Hong Kong - Executive Club Room Regal Riverside Hotel Hong Kong - Executive Lounge Regal Riverside Hotel Hong Kong - Lobby Regal Riverside Hotel Hong Kong - Spa Room Regal Riverside Hotel Hong Kong - Swimming Pool Regal Riverside Hotel Hong Kong - Fitness Room Regal Riverside Hotel Hong Kong - L’Eau Restaurant Regal Riverside Hotel Hong Kong - International Buffet
Area: Sha Tin Number of Rooms: 1138

Recent customer reviews

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Good

7.4

based on
6157 reviews

Value for Money
7.7
Location
7.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.5
Food/Dining
6.8
All reviews (6157)
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Emily L. Solo travelers Australia, November 18, 2013
Quiet,easy access transport

Large room,near the river,in a quiet area which is not too far from the city either,easy access of transport
7.3
Very good size room,Bus A41 stop at the front of the hotel which take you to the airport,or stop opposite when you arrived,just cross the road. Although away from the city,but lots of bus stops in front of the hotel which take you to a lot of place like Tsium Sha Tsui or to the central Hong Kong island. Lots of restaurants around the hotel and 7/11 very close by. Not wifi free and the rate is not cheap just get a SIM card from 7/11 cheaper.lots of tour from mainland china stay here makes the lobby very busy and noisy,luckily there is quite a lot of lift that can get to the room fast. Very nice walk alongside the river where you can walk to the near by Shatin station to catch the train.nice quiet area around away from the busy buzz day out from the tourist area. Overall I have a nice stay at the regal riverside hotel and will stay here again next time in Hong Kong .
Hartanto W. Business travelers Indonesia, November 18, 2013
Staying with pleasure at the Hotel

Comfortable, Clean and Friendly
7.3
Hartanto W. Business travelers Indonesia, November 18, 2013
Interesting Experience in Modern Hotel

Nice Design, Comfortable Room and Attentive Staff
7.7
Hartanto W. Business travelers Indonesia, November 18, 2013
Nice Staying within Good Experience

Homey , Clean and Friendly
7.7
Chihche W. Couples Taiwan, November 17, 2013
Nice and clean room with river view

Nice and clean room with river view, many restaurants are around the hotel, and most of them are open 24 hours, pretty convenient...
10
Nice and clean room with river view, many restaurants are around the hotel, and most of them are open 24 hours, pretty convenient...
Denis R. Couples Canada, November 17, 2013
Located in Sha TIn, not downtown Kowloon

Nice staff, clean, swimming pool
9.7
Very costly during weekends (to be expected), at least double the price than on weekdays. Freezing swimming pool (not heated). Well equiped gym.
Chun W. Business travelers Macau, November 16, 2013
Great Room

spacious room, nice view, quiet place
5
The queueing time for check in and out should be improved,
Eric W. Couples Australia, November 16, 2013
Very comfortable and luxurious yet pleasant hotel

Clean and fresh air in the area, great environment in the area, great accessibility to public transport
8.3
Very enjoyable stay. Surroundings were very pleasant and lets you see an alternative side of Hong Kong. Overall service was quite good though queues can be quite long at times. And internet service was severely lacking; giving only 30 minutes a day free access and payment thereafter is unacceptable in a city like Hong Kong.
Michael J. Couples Philippines, November 16, 2013
it was the worst hotel ever

none
3
The staffs are pretty bad seems like they were not trained
Sarah F. Couples Australia, November 16, 2013
avoid unless desperate; cheated us & made us ill

nothing was good
4.7
awful. checkin took ages, in a long queue full of mainland tour groups. checkin staff were rude and indifferent. room was adequate - large for hk. bathroom included a sign saying "hotel has won awards for water quality but you should still drink the mineral water from the minibar" (or words to that effect) - this just about summed up the entire hotel: profit profit profit focus every time and customer service zero. we ate in the italian restaurant - slow service and overpriced. next day we were both sick with stomach cramps and diarrhea. we used the car parking twice - first time was charged for overnight (carpark next door charges, less than 50m from the hotel, hkd40 for the same, but when i asked about cheaper parking nearby they said there was none). second time we used the carpark they charged hkd60 for 1.5 hours, even though the sign said 20 dollars per hour on weekdays (this was a friday). they claimed friday was a weekend day and refused to refund. it's a terrible place. it's noisy, rude, quite unbearable really. only stay here if you are absolutely desperate and need to be close to shatin. for a leisure stay it's a recipe for misery. particularly if you are western and have any expectations of good service or reasonableness whatsoever.

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Regal Riverside Hotel Hong KongRegal Riverside Hotel Hong Kong - Avanti PizzeriaRegal Riverside Hotel Hong Kong - Aji Bou Izakaya RestaurantRegal Riverside Hotel Hong Kong - Regal TerraceRegal Riverside Hotel Hong Kong - Carnival BarRegal Riverside Hotel Hong Kong - Vi RestaurantRegal Riverside Hotel Hong Kong - Regal PatisserieRegal Riverside Hotel Hong Kong - Scene BarRegal Riverside Hotel Hong Kong - Regal CourtRegal Riverside Hotel Hong Kong - Dragon InnRegal Riverside Hotel Hong Kong - Moon RiverRegal Riverside Hotel Hong Kong - Family RoomRegal Riverside Hotel Hong Kong - Family RoomRegal Riverside Hotel Hong Kong - Family RoomRegal Riverside Hotel Hong Kong - Family RoomRegal Riverside Hotel Hong Kong - Twin Bedded RoomRegal Riverside Hotel Hong Kong - Executive Club RoomRegal Riverside Hotel Hong Kong - Executive Club RoomRegal Riverside Hotel Hong Kong - Executive LoungeRegal Riverside Hotel Hong Kong - LobbyRegal Riverside Hotel Hong Kong - Spa RoomRegal Riverside Hotel Hong Kong - Swimming PoolRegal Riverside Hotel Hong Kong - Fitness RoomRegal Riverside Hotel Hong Kong - L’Eau RestaurantRegal Riverside Hotel Hong Kong - International Buffet

Customer Reviews - Regal Riverside Hotel, Hong Kong

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