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Regal Riverside Hotel

34-36 Tai Chung Kiu Road, Sha Tin, Hong Kong

Recent customer reviews

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Very good

7.4

based on 8112 reviews

3927 reviews in English

Value for Money
7.6
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (8112)
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Sheila M. Families with young children Philippines, May 3, 2016
Love this Hotel
6.7
The staff were so helpful and the place clean with all amenities. We were able to avail of their shuttle service at the airport but it was pretty far from the airport since it can only be accessed from their airport hotel. But we were guided and helped by their staff so it didn't take us long to get into the shuttle. They provided us with location maps to help us navigate the City and directions on how to go to our tour destinations. They clean the rooms and provide clean towels everyday. They also gave us 4 bottled water everyday in each room.
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Sawong W. Business travelers Thailand, April 28, 2016
bad
1.3
cut rate
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Richie W. Couples United States of America, April 27, 2016
stink hotel
3.3
You can smell the urine odor as soon as you step out of the elevators. Carpets are hardy shampooed on the hallways and guest rooms. Some toilet bowls leaked and bathrooms are hardy mopped. I stayed in three different guest rooms and they all stunk. Management tried to help but the issues remained. They are many deferred maintenance issues as well. I have never seen any big hotel that is so poorly managed. Transportation is a big issue if you want to go to the central area. You have to transfer a few times and the cost adds up.
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Wee G. Solo travelers Malaysia, April 24, 2016
disappointed
4
location too isolated
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Richie W. Families with older children United States of America, April 20, 2016
The Dirtiest Hotel Ever
3.3
Cons: Bathroom stinks, toilet bowl leaks, uses seawater for flushing, manay many deferred maintenance, lousy food in hotel restaurants and neighborhood eateries. Location is in the middle of nowhere. Needs to take a bus to the Shatin Station then take a train to MTR Station. You transportation cost will be more than the savings on the rooms. Staying in a more convenient location will save time and money. Pros: good sized rooms, nice staff, fast elevators, good in room air conditioner
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Soulikone T. Couples Laos, April 19, 2016
Quiet room good view
5
Breakfast jest Simple, close to Public bus stop,
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Lady K. Families with young children Philippines, April 18, 2016
Rooms are clean and big.. except
5.3
For the bathroom, i think they need to fix it because its stinking.
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Ban S. Families with young children Singapore, April 16, 2016
Good
5.3
Nice and Good hotel with lots of amenities
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Edgardo F. Families with young children Philippines, April 16, 2016
EMF
4.3
Room is good and spacious. We were 4 adults and the room has 2 queen size beds. What disappointed us was their wifi policy because they would only allow 2 devices to have free wifi access per day and we were 4 with one cell phone each. I think they should reconsider this policy. It should be based on the number of declared occupants per room because you will be paying more if you get a bigger room. One more thing is they don't have a tour package. Staff is friendly and accommodating.
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Christian S. Families with older children Indonesia, April 15, 2016
Facilities
4.3
I dunno what is the reason, but their wifi only can connect to 2 devices, need to improve bus facilities and other important facilities that cost cheaper
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