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Regal Riverside Hotel

34-36 Tai Chung Kiu Road, Sha Tin, Hong Kong (Show on map)

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Area: Sha Tin Number of Rooms: 1138

Recent customer reviews

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Good

7.4

based on
6716 reviews

Value for Money
7.7
Location
7.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.5
Food/Dining
6.8
All reviews (6716)
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Geoffrey W. Solo travelers New Zealand, November 24, 2014
Not an Enjoyable Experience

Bus route A41 leaves from the airport and stops right opposite hotel
6.3
Johnas C. Families with young children Philippines, November 18, 2014
Our family stay in Hotel

Dining, amenities, spacious room
8.7
We had a nice stay and able to try the dinner buffet and it was good. The only concern i notice that the housekeeping that they did not change all the consumable items like toothbrush that has been used since we stayed there more than 1 night. I don't know if it is the normal thing that hotel do. And also the used cup with coffee, they did not change too. The bathroom sink has some little chip, maybe that is old already.
Maria G. Business travelers Philippines, November 17, 2014
Service was good but not exceptionsl

Service staff were courteous and helpful
7.3
Cy C. Business travelers Singapore, November 16, 2014
comfortable, nice, convenience

Room was comfortable, staffs are nice, convenient for food.
7.7
Though the hotel is not near to subway station but the bus station for airport bus is just outside the hotel. The room was vey comfortable and the staffs are professional enough to handle various requests. price is also reasonable.
Elaine T. Families with young children United Kingdom, November 15, 2014
disappointed

location, price, easy access to public transport
6.3
I've stayed in the Regal hotel before and came back because of good expereince in the past. But was quite disappointed with the service of the staff this time and felt like the hotel was looking quite shabby in comparison to the other hotel in Shatin. It was also very noisy. My mum had told them she had lost her bag and it could possibly have been in the previous room she stayed in and was trying to locate it with asking staff and they were not helpful at all. They said they had not found it when they were cleaning the room. A few days later she noticed her eye cream was missing and decided to contact the staff 1 more time before she was preparing to check out the day after to see if they found it and her handbag. They were very rude to her and come up to the room and checked through all her luggage and yet they could not find it. A few hours later they called up and asked if she would like to report the incident, but she did not feel the need, a few minutes later they showed up with her hang bag and said it was in the previous room after all. No apology at all.
Cynthia Q. Groups Philippines, November 14, 2014
Regal riverside hotel

Comfortable stay
4.7
The hotel is very far from the city but there are busses that passes thru this hotel. It takes 40 min before you can reach the city.the staff are not so acccomodating.
Michael C. Business travelers Australia, November 14, 2014
Review

Quite, SPA
3
Too far away.
Arun V. Business travelers India, November 14, 2014
highly recomended

cleanliness, staff and reasonably priced
10
Very comfortable
Sheng H. Groups Malaysia, November 12, 2014
Very nice hotel but a bit far from town

clean comfort and nice view
8
Is a good hotel to stay for a short vacation but location a bit far from the town
Margaret B. Couples Singapore, November 10, 2014
Away from crowd but still accessible to all

Room Space, hotel facilities, convenient transport
9.3
Relaxing stay, loved the food at many restaurants

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Customer Reviews - Regal Riverside Hotel, Hong Kong

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