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2015
Very good 7.4
Based on 8276 reviews

Recent customer comments

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Very good



based on 8276 reviews
  • Cleanliness 7.7
  • Facilities 7.3
  • Location 7.1
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 6.9
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TSUN T. from Hong Kong
Groups
Stayed one night in August 2015
OK
OK
Reviewed August 10, 2016

lai W. from United Kingdom
Families with older children
Stayed one night in August 2016
every thing goods
as above
Reviewed August 09, 2016

Sek S. from Hong Kong
Families with young children
Stayed 3 nights in July 2016
Very good
Very good
Reviewed August 07, 2016

CHIH-TING Y. from Taiwan
Families with young children
Stayed one night in July 2016
Very good option when staying close to Shatin Station
2nd time staying in ths hotel. The same good, cost worthy, convenient.
Reviewed August 04, 2016

Yudi F. from Indonesia
Families with young children
Stayed 3 nights in January 2016
Good
Good for families with the wide side of room
Reviewed July 29, 2016

Didik W. from Indonesia
Business travelers
Stayed 3 nights in July 2016
Bad service
I reserved two rooms for me and my colleague. Our breakfast was at executive lounge that only served cintinental breakfast. Because the limited choice of menu I asked the duty manager to allow me having breakfast at different restaurant. He said I need to pay HKD 90 per person. It doesn't make sense because I paid more than that to include breakfast. The other thing is the wi-fi service limits only two devices. I needed to wait 24 hours to switch other device because the IP was locked. The last thing is late check out. While it was written that we were allowed to have late checkout at 6 pm and we have confirmed it with the front desk, we were locked out at 2 pm. We had some problem to enter our room and needed to rush to the airport. Most of the hitel staffs do not understand english.
Reviewed July 29, 2016

Lau T. from Hong Kong
Business travelers
Stayed one night in July 2016
it's fine
OK for service
Reviewed July 26, 2016

ben F. from Australia
Families with older children
Stayed 2 nights in July 2016
Good stay
Location is not great. But bus and metro nearby. Rooms getting bit outdated.
Reviewed July 25, 2016

Fiona L. from United Kingdom
Couples
Stayed 7 nights in July 2016
Ok la
No other comment
Reviewed July 24, 2016

YUE L. from Hong Kong
Couples
Stayed one night in July 2016
soundproof is not good enough
1. soundproof is,not,good,enough 2. mostly,mainland chinese
Reviewed July 23, 2016