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Regal Riverside Hotel

34-36 Tai Chung Kiu Road, Sha Tin, Hong Kong (Show on map)

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Regal Riverside Hotel Hong Kong - Executive Club Room Regal Riverside Hotel Hong Kong - Deluxe Room Regal Riverside Hotel Hong Kong - Superior Room Regal Riverside Hotel Hong Kong - Executive Lounge Regal Riverside Hotel Hong Kong - Lobby Regal Riverside Hotel Hong Kong - Spa Room Regal Riverside Hotel Hong Kong - Swimming Pool Regal Riverside Hotel Hong Kong - Fitness Room Regal Riverside Hotel Hong Kong - L’Eau Restaurant Regal Riverside Hotel Hong Kong - International Buffet
Area: Sha Tin Number of Rooms: 1138

Recent customer reviews

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Good

7.5

based on
829 reviews

Value for Money
7.8
Location
7.0
Staff Performance
7.6
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.7
Food/Dining
6.9
Families with young children (829)
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Carlo S. Families with young children United Kingdom, March 20, 2015
Regal Riverside Hong Kong - Family of 4

1) Price was very competitive, 2) staff were friendly and professional and 3) 20% off vouchers for hotel restaurants
7
We are a family with 2 young kids and originally booked a superior room with a double bed. At check-in, the receptionist upgraded us (without us asking!) to a room with an additional single bed so we could sleep more comfortably and did not have to all squeeze into one double bed. The room itself was on the 16th floor, inside was a bit worn and it was small such that the bathroom was separated from the main room by just frosted glass - so not a lot of privacy. One thing to note is that on Agoda's website, it advertises free wifi at the Regal Riverside. Technically, this is not wrong. In reality, the free wifi is only for 30 minutes each day in the hotel lobby. You cannot get free wifi in the room - it will cost you 80 HKD for 8 hours or 120 HKD for 24 hours. For some reason, hotels in Hong Kong tend not to offer free wifi (unlike the US) so if there's free wifi on offer - there may be a catch. When we asked the hotel, they said that they don't offer free wifi to any of their agents and to take it up with the people we booked with i.e. Agoda. However, since they did upgrade us, I didn't want to make a big fuss. And like I said, the wifi is technically free - even if it's only for 30 minutes and not in your room. So just wanted to make other folks aware of this (minor) issue.
Meng F. Families with young children Singapore, March 18, 2015
OK hotel

Cafes around (Cha Chan Teng), Nice view of the river, feel of Hong Kong
6.7
It was an OK hotel - marred by bleah customer service. They obviously were short-handed. Waited very long for check-in - somethings in the room were not working - clock, warm water took long time to come... my in-law's room had weird air-conditioning that wasn't quite working. When I called for room service, they were like "ok" and hung up my phone! I didn't know if they knew what I wanted - wanted a bowl and someone sent an ironing board. Location was far from Shatin MTR station - around 15-20 mins walk if you have young children. I'd rather pay a bit more and stay at Royal Plaza next round.
Teng F. Families with young children China, March 15, 2015
Regal Riverside Hotel

Location is good
7
Lam P. Families with young children Hong Kong, March 6, 2015
Good hotel

convinence , relax and good view
7.7
Good
Siu F. Families with young children United Kingdom, February 26, 2015
good hotel

location ,cleaniless and comfort
8
i had a great trip to hong kong ,the hotel was very clean and good location ,but the only problem was no wi-fi in the room,because we booked it with agoda ,they will only supply free wi-fi if we book it with their hotel website
Ruoyu Z. Families with young children China, February 24, 2015
awesome

location, services and food
10
love that hotel
Ruoyu Z. Families with young children China, February 23, 2015
comfortable,extremely kind services,great location

great location(10 min walk time to the mall and metro),good service(quite kind and sweet),big room
10
super fun
Cailing H. Families with young children China, February 7, 2015
Worthy the money

Good location, big and clean room, friendly staff
9.7
The friendly staff updated our room to 4 bed room when he came to know that we took our child with us. The room was big (comparing to most hotels in HKG), clean and comformation. There was a bus stop with shuttle bus to the airport which is only 2 mintues walk from the hotel. The hotel location is good, many shops and restaurants around and it is only 10 mintues by taxi to Shatin town plaza
Budiono T. Families with young children Indonesia, January 27, 2015
A good price hotel in HK

very good restaurant they have here, affordable room, public transport available.
8.7
Satisfied.
Budiono T. Families with young children Indonesia, January 24, 2015
good value hotel in hongkong

good value, nice asian food, near MTR
7.7
The hotel have spacious room compare to a lot of hotel in central hong kong.

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Customer Reviews - Regal Riverside Hotel, Hong Kong

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