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2015
Very good 7.4
Based on 8278 reviews

Recent customer comments

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Very good



based on 8278 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.3
  • Location 7.1
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 6.9

TSUN T.
Hong Kong
August 10, 2016
OK
OK

lai W.
United Kingdom
August 09, 2016
every thing goods
as above

Sek S.
Hong Kong
August 07, 2016
Very good
Very good

CHIH-TING Y.
Taiwan
August 04, 2016
Very good option when staying close to Shatin Station
2nd time staying in ths hotel. The same good, cost worthy, convenient.

Yudi F.
Indonesia
July 29, 2016
Good
Good for families with the wide side of room

Didik W.
Indonesia
July 29, 2016
Bad service
I reserved two rooms for me and my colleague. Our breakfast was at executive lounge that only served cintinental breakfast. Because the limited choice of menu I asked the duty manager to allow me having breakfast at different restaurant. He said I need to pay HKD 90 per person. It doesn't make sense because I paid more than that to include breakfast. The other thing is the wi-fi service limits only two devices. I needed to wait 24 hours to switch other device because the IP was locked. The last thing is late check out. While it was written that we were allowed to have late checkout at 6 pm and we have confirmed it with the front desk, we were locked out at 2 pm. We had some problem to enter our room and needed to rush to the airport. Most of the hitel staffs do not understand english.

Lau T.
Hong Kong
July 26, 2016
it's fine
OK for service

ben F.
Australia
July 25, 2016
Good stay
Location is not great. But bus and metro nearby. Rooms getting bit outdated.

Fiona L.
United Kingdom
July 24, 2016
Ok la
No other comment

YUE L.
Hong Kong
July 23, 2016
soundproof is not good enough
1. soundproof is,not,good,enough 2. mostly,mainland chinese