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Regency Hotel de Vigan

03 Alcantara street, Town Proper, Vigan, Philippines 2700

Recent customer reviews

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Very good

7.0

based on
241 reviews

218 reviews in English

Value for Money
7.0
Location
7.5
Staff Performance
7.0
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.0
Food/Dining
6.0
All reviews (241)
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Janis M. Families with young children Philippines, January 30, 2016
rooms are too small, hotel rate is expensive

They have this promotion for the plated breakfast where in they have unlimited rice.
4
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Constantino J. Groups Philippines, January 2, 2016
A practical choice

Location, Value for Money & Availability of room for 10 pax
6.7
It was a generally pleasant stay. Staying at this hotel for a sleepover after a long day of driving and touring the city is just fine. The price is considerably reasonable the fact that they have a 10pax room with free breakfast.
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Nimfa B. Families with young children Philippines, December 27, 2015
Newly-built-look, airconditon is in poor condition

Breakfast is sufficient;)
6.7
Airconditioning is very poor-it's on fan mode only and couldn't be changed, we have to open the screen door in the veranda but when morning came, some of the shops/stalls' roll-up doors were opened noisily before 6am;( we were all aweken by it!
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J V. Families with older children Philippines, December 26, 2015
Worst Management

Good staff
5.7
Did not commit to early check-in promise when we got early to the hotel. Asked front desk if any room was available, she was about to check us in when the owner said that our room was not available even if there is no designated room and the system says there is a room available. no courtesy, would rather have guest stay in the small lobby. Went back two times. Had to argue to get checked in at 10am!
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Susan T. Groups Philippines, December 1, 2015
The hotel is nice to stay the staff is accommodati

Clean room, breakfast is good and the staff were accommodating
8.7
Its fine
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April G. Couples Philippines, November 29, 2015
*

location, close to bus terminal, new hotel
7
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Laura M. Families with young children Philippines, November 21, 2015
Just OKAY

good location
6
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Maria B. Families with older children Philippines, November 18, 2015
comfortable and nice to stay

easy access location,comfortable and nice to stay,and worth for the money spent
9.3
comfortable,money worth spent,my kids love the idea of the room having a mezzanine type...they find it awrsome
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Richard A. Families with older children Philippines, November 17, 2015
hotel located right accross the city public market

1) new building and its facilities. 2) the only (perhaps) hotel inside the city with an elevator. 3) clean common areas and room and toilet except the plastic shower curtain has lots of dirt stain.
5.3
1) generally very very poorly managed. poor service, lacks attention to details. perhaps they do not have a systems and procedures to do and follow. 2) breakfast took 1 hour 15 mins (with 3 follow ups) it seems nobody is in charge. 3) there are only 2 electric sockets/outlets in the room, 1 outlet is for the tv. 4) the aircon temperature control is fixed so we can't adjust the room temperature. 4) parking area is about 100 meters away very inconvenient on a sunny and rainy day.
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Elizabeth A. Families with young children Philippines, November 1, 2015
A nice stay at Vigan Regency Hotel

1. Cleanliness of the Rooms 2. Value for Money 3. Accommodating and friendly staff
7
The place was generally clean and the price is just right. the staff is very accommodating.
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