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Regency Hotel de Vigan

03 Alcantara street, Pantay Daya, Vigan, Philippines 2700

Recent customer reviews

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based on 262 reviews

238 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (262)
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Maricar A. Families with young children Philippines, April 24, 2016
the rooms were very small. first time i checked in a hotel that didn't have any complimentary toothbrush and toothpaste and bottled water. the bathroom sinks were clogged, disgusting! the kettle had to be rented for P350!!! unbelievable!! the rooms were clean though, the staff was friendly and accommodating.overall i give it a rating of 3.2.
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Jane M. Families with young children Philippines, April 13, 2016
The parking was very far :) the shower at the loft was broken and no hot water,rooms was too small you cant hardly move:( food wasnt so good.Aircon was too hot!!
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Roselle H. Families with young children United States of America, April 12, 2016
Not recommended
Poor customer service. Not happy with our stay.. can't recommend to my friends
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Joseph V. Families with older children Philippines, April 8, 2016
location affordability and value for money
Very accomodating and hospitable staff
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Ruth M. Groups Philippines, March 30, 2016
Could have been better
This hotel is across the street from the market and the Partas bus terminal and depending upon your pace, a 5-10 minute walk to Calle Crisologo. There is a Mercury Drugstore and a bank in the same building and a Jollibee and several convenience stores around the area. The staff are generally friendly and multi-task a lot, but one gets a feeling that they work under very strict guidelines from the boss. We had the corporate room for 10 persons. It was too small for the price. One can't help but feel like it's a hotel that is run for maximum profit and little regard for guest comfort and satisfaction. Still, we were in Vigan for only a night and it worked for us.
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Arvind A. Families with older children Philippines, March 27, 2016
the rice they served were of the cheapest quality

location, affordability, value for money
It was ok.
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Homer A. Families with older children Philippines, March 26, 2016
Parking facility needs improvement0
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Angeline A. Groups Australia, March 11, 2016
friends fiorever
Nice place , especially the staff friendly
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Jessica T. Couples Philippines, March 11, 2016
Bad experience
We stayed for 2 nights in the hotel, from 9-11 March. Our troubles started from the begining. Firstly, the hotel is placed behind a tall building, and basically it is coverd completely by it, you cant see it from the street. We had to park in front of a bank, good thing that we arrived late and there were free parking places. No discounds for late arrival. When enetering he room, you immediately come upon the bed/s, it was almost impossible to pass with my suitcase trough the room
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James C. Couples Canada, March 6, 2016
the room was really small , no safe no fridge

the bed that's it
not good at all
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