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Regency Hotel Macau

2 Estrada Almirante Marques Esparterio, Taipa, Macau (Show on map)

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Area: Taipa Number of Rooms: 326

Recent customer reviews

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Very good

7.2

based on
7574 reviews

3677 reviews in English

Value for Money
7.5
Location
6.9
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
7.0
All reviews (7574)
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Shi H. Families with older children Malaysia, June 21, 2015
disappointed

location
4.7
they only have few shuttle bus timing and the last bus is 8 pm. however it is easily to get a public transport to macau & taipa area. they need to renovate their room as is it too old and is overrated as a 5 star hotel. hotel is providing breakfast but doesn't taste good.
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Looi C. Couples Malaysia, June 20, 2015
ok

breakfast choice no bad. service good.
7.3
搭车不方便。
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Lim Y. Families with young children Singapore, June 17, 2015
Bathroom Cleanliness need to improve on..found hai

Staff attitude especially the door man
5.7
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Leehui T. Groups Malaysia, June 16, 2015
I wouldn't be chosen this hotel again!!
2
I feel very very x10000000 bad!!!!Said this hotel is 5 star hotel but no even look like 5 star!!! Building look like very old, but the very important thing is inside the room is DON'T HAVE WI-FI!!!!! If want to use wifi, must go down to the lobby site to connect!!!!! I really feel that very disappointed!!!!Next time I wouldn't be chosen this hotel again!!!
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Wing Y. Families with young children Hong Kong, June 14, 2015
Dirty, Scary
2.3
The room still has hairs everywhere, the wall has disgusting brown black spots, I don't even dare to touch the tv remote control. Even the bedsheet has dirty on it. I was so scare and just wanted to fall asleep immediately in order to avoid the disgust feeling. I will never go there again. Don't eat the boiled egg, unsure how many days they were in that pot.
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Chan M. Solo travelers Australia, June 11, 2015
Friendly Place

Good location, beatable price, tidy
6.3
as above
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Sau L. Couples Hong Kong, June 8, 2015
I just like it!

The antique decoration, the Pousada Café, the location
7.7
The chef and waitress of Pousada Café are willing to listen and try their best to suit our needs. The staff of the gym/pool are helpful, although there are lots of mosquito around the pool side. The location is not bad, there are direct bus from the pier/airport. It is kinda close to residential area, where we could see the everyday life of macau people.
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Vernon F. Couples United States of America, June 5, 2015
very friendly

breakfast buffet, swimming pool, spa
7.7
l've stayed at the regency many times, many of the staff know me now, and are very nice. when l go to Macau its the place l choose if the room cost is competive.
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Yann J. Solo travelers Malaysia, May 31, 2015
Classical Old School Hotel

Room Is big enough , Toilet is Big , Classical Style Hotel
8
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Mohit S. Families with young children India, May 28, 2015
Regency Hotel is not worth it.

Location, Location & Location
2.3
Hotel is quite old and not maintained properly (certainly not a 5 star, more of 3 star hotel). Kids above 3 years are charged for breakfast even if you have booked room with breakfast. Breakfast is provided to only 2 persons in a room. Wifi is not free in room. Wifi is free only in lobby and terribly slow there because of heavy load. You need to buy an umbrella from the hotel if it rains and you want to go out even for 5 minutes. Complimentary umbrellas are not provided if it rains. Hotel shuttle bus is every hour to Macau ferry terminal as compared to every 15 minutes in other hotels of Macau. Hotel provides only 700 ml of drinking water per day and charges extra for additional bottles of drinking water.
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