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Regency Hotel Macau

2 Estrada Almirante Marques Esparterio, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 326

Recent customer reviews

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Good

7.3

based on
7021 reviews

Value for Money
7.5
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (7021)
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Kun X. Families with young children Australia, October 6, 2014
1 night stay in regency hotel

hotel stuffs are quite friendly and helpful.
4.7
I stayed one night at this hotel, the room was quite old, the room condition is a bit horrible. No coffee and tea bag, the bed linen looks quite unclean. Really no idea how come the hotel is ranked for 5 stars?...Most 3 stars hotels are even better than this from my past experience. Strongly recommend take other hotel if you have choices.
Chung S. Couples Hong Kong, October 4, 2014
Just pass

breakfast...breakfast...breakfast
5
Room is old, need to switch off the light on spot one by one. Tap not friendly to use in washroom, need fairly great force to pull up to make water out.
Terry L. Business travelers Hong Kong, October 4, 2014
ok

- the staff is polite, location is convenience,
4.7
The room has a strange smell, facilities are old and defected. Look forwards to renovate the room. need renovation for the room
Alma M. Groups Philippines, October 3, 2014
needs an upgrade

big open-space swimming pool with tennis court, good staff, quiet place
7.3
The hotel must be one of the oldest 5-star hotels in Macau, though it's one of the few hotels with breakfast included. It needs upgrade on its facilities and improvement. Some taxi drivers wouldn't want to take us at the hotel.
Xiang W. Families with young children Canada, October 3, 2014
overall so bad

nothing
2
low value
Renato M. Solo travelers Macau, October 2, 2014
Good for relaxing

Pool, location and access
7.3
Was good. The purpose was to relax and get away from the crowded city without going far. That was achieved. The pool area is the highlight. The hotel has great areas but most are closed or not well cared.
Hee J. Couples United States of America, October 2, 2014
Needs major renovation - but compensating factors

Pool, Service, Tennis Courts
6.7
The room was very old and the hotel needs to be renovated. The pool and other facilities were very good however. The staff was very polite and courteous. The fact that they wanted to charge you for internet usage in your room is a bit ridiculous considering the rates... petty to say the least. I would possibly stay there again for the pool and tennis courts; but, I would probably look for better value elsewhere.
Nadezhda M. Couples Belarus, October 2, 2014
beautiful old fashioned hotel

location is quiet but well connected with public buses and hotel shuttles. room was spacious, user friendly with vintage style furniture. very clean but have occational old carpet smell.
7.3
Overall very good, staff were polite and helpful. Got a harborview room and could watch fireworks from the window. Some minor annoyances included somewhat ineffective sound insulation, and that AC Was too cold even on the warmest setting. The window could not be opened for air so had to use AC, which was also disappointing. However, staff provided an extra blanket upon request. Also the phone in our room didn't work. The breakfast, while had some choices was not very tasty and I would have expected a better breakfast from a hotel like this.
Sumit G. Families with older children India, September 30, 2014
Excellent

Nice location, close to shops and market, Value for money
7.7
It was good, I liked it. It was value for money.
Dunstan L. Business travelers Macau, September 30, 2014
Very convenient hotel

Reasonable and convenient hotel in taipa
7

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Customer Reviews - Regency Hotel Macau, Macau

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