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Very good 7.2
Based on 7728 reviews

Recent customer comments

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Very good

based on 7728 reviews
  • Cleanliness 7.2
  • Facilities 6.7
  • Location 6.9
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for money 7.5
  • Food/Dining 7.0
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Kenji K.
Hong Kong
September 10, 2013
Convenient Location, Close to everything
Friendly Staff, Spacious Room, Convenient Location
Friendly and patient staff as late checkout was permitted for all 5 rooms booked. It's a family oriented restaurant in a central location.

Fuk C.
Hong Kong
September 10, 2013
Nice Resort Hotel, Good Value of Stay
Resort, no Casino and Quiet Location in Town
Quiet and no Casino inside the hotel. They have a good resort and buffet b'fast.

sheau C.
September 09, 2013
very relaxing & fun
transportation, staff & view
its was great despite the raining season. transportation was very near and easily accessible. night buses are available as well. room service was fast and overall not bad with the food quality.

Peter L.
United Kingdom
September 09, 2013
Poor, disappointing
The reception staff
Poor! Filthy bathroom. I have never been into a hotel room where there was layers of grey dried skin based scum on the sides of the bath and round the soup dish. The toiletries were cheap and nasty and the mattress on the bed was hard and uncomfortable. We couldn't have a bath as we thought we might catch something nasty. The management of this hotel have neglected their duty to their guests in not ensuring the basics of cleanliness and comfort are adhered to. Coaches of tourists were being unloaded and this is clearly more of a motel than a 5 star hotel. The morning breakfast buffet was cheap and of poor quality. It was clearly a case of putting out cheap food to fill people up rather than a pride in what they provided. Little provision was offered for the western palate. I would never return.

Hon N.
Hong Kong
September 08, 2013
the hotel is too old and lack of maintenance
dim sum is ok
Lack maintenance, apart from old, mold was found especially in the corridor to sports facilities. The hotel put air con extremely low the hotel, freezing!

Mark F.
United States
September 05, 2013
The price is okay for Macau.
Free breakfast, Good view of Macau, confortable bed.
Overall it was fine. The staff is not the friendliest, but okay.

Pamela H.
September 05, 2013
Value fr Money
Friendly Staff, Shuttle bus to Macau n Ferry Terminal and inclisive breakfast.
Great but just a bit time consuming as the shuttle only provided by hourly. If u miss it, u hv to wait fr 1 hour for the next trip.

heng P.
September 05, 2013
this hotel is super lousy
the best thing is breakfast is nice the reception is good service and they help to call taxi
the best thing i stay in this hotel is breakfast nice , other than that is worse ! the hotel is so old no renovation got a kind of smell the room is small the toilet is the worse super dirty ! when i check in to this room the toilet is so many hair in the toilet they nv clean ! is not worth to stay .

September 04, 2013
Nice, but not for long stay
Silent rooms, cozy interior
Simple hotel with simple rooms and simple breakfast. I will not memorize it anyhow.

sean B.
United Kingdom
September 04, 2013
A tired old hotel
Leaving, and not coming back...
if this is the quality of hotel you get I would hate to see a lower budget place. This Regency Macau is a nice hotel, well it was when it was built 30 odd years ago. Now its tired and old and in need of a complete renovation. And the FOOD at Breakfast is almost ineddible, what Did they do to those eggs... Dont waste your time spend more to get a better hotel.