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Regency Hotel Macau

2 Estrada Almirante Marques Esparterio, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 326

Recent customer reviews

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Good

7.3

based on
7287 reviews

Value for Money
7.5
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
7.0
All reviews (7287)
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Li, C. Solo travelers Taiwan, December 30, 2014
Good

Staff, shuttle bus, location.
7.7
Heard the swimming pool is fantastic, unfortunately the pool is maintance during this period, but all is good.
Joanne A. Families with older children Singapore, December 29, 2014
Decent room but location is quite inconvenient

Excellent Staff Performance, Spacious Room and Comfortable Bed
7
Overall its value for money and the room is big and spacious. Wifi can only be access from the lobby.
Kevin R. Families with older children Philippines, December 29, 2014
Improve wifi connection

Location
5.3
They should improve their breakfast buffet, little choices and the wifi, you have to go down at the lobby to get connected but not strong connection. Very very slow connection
Tam T. Families with older children Australia, December 29, 2014
Need wi fi in the room

The room is good and clean, staff is freindly
7.3
Bennie S. Couples Hong Kong, December 28, 2014
I like the hotel, but the room is a bit too old.

comfortable, food is ok, staff are nice
6.7
Not bad, everything as expected.
Vimal M. Families with young children India, December 28, 2014
Regency Hotel macau

Location & Friendly staff
7.3
The hotel is located in decent area. The shuttle to ferry terminal is free but it is difficult to locate when you need to reach the hotel from the ferry terminal. The hotel is very much over rated as 5 star category. it should be only 3 star. No value for money.
Valdemar I. Solo travelers Portugal, December 28, 2014
Very old hotel

Not extraordinary
6
Angelo V. Couples Philippines, December 28, 2014
Overrated

None that I can think of, I'm sorry.
5.7
Short.of disaster. Electric power failed on Christmas Day till yhe day after. No lights, no water, only one elevator working for half a day or so. Limited power for some time. No wifi in rooms. Free wifi in lobby and coffee shop slow and unreliable all thrust our stay. Room amenities sub-standard -- only one 500ml bottled water provided free per room per day for two occupants. No free coffee; just tea. Bath soap limited to one tiny bar per day. although Front Office and Concierge staff could communicate fairly well especially the Filipinos among the staff members, Housekeeping and Room Service have difficulty. A five-star rating it does not deserve.
Valdemar I. Groups Portugal, December 27, 2014
Power outage

Power outage on the day we stay
6
Valdemar I. Groups Portugal, December 27, 2014
Very old hotel

Roomy but old and have power issue
6

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Customer Reviews - Regency Hotel Macau, Macau

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