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Regency Hotel Macau

2 Estrada Almirante Marques Esparterio, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 326

Recent customer reviews

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Good

7.3

based on
6543 reviews

Value for Money
7.6
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (6543)
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Christopher J. Solo travelers United Kingdom, November 5, 2012
Great place!

pool, jacuzzi, breakfast, all first rate and free!
9.7
Large room, friendly, helpful staff, really good breakfast, must be the best 4 star Hotel in Macao. Only downside is no coffee in room, only tea, but that is my preference.
Sightseeing/Attractions Tip: Get the free bus into Macao, then catch one of the many free buses to the Galaxy/Venetian/City of dreams/etc, save on Taxi fares. Alternatively get the public transport buses, 3.6HK$.
Soon L. Couples Malaysia, November 5, 2012
affordable hotel with clean environment

Clean and tidy room, polite & helpful stuff, nice nite scene, nice nite scene, close to the exit from taipa to macau
7
Visit macau for 2days 1 nite, this hotel is affordable, tidy and clean. Staff attitude is polite and helpful. Normal breakfast provided, close to the bridge from taipa and macau, around 13 minutes to macau tourism spot by taxi. nearby have casino and food stall but few only.
Yuen T. Couples Hong Kong, November 4, 2012
Good Service holiday

Quiet,
7.7
Nice frontdesk staff with quick check-in & out. Good for relax, and in open area although location is not in center, it is fine, Macau is not that big city. Recommended for people who don't want casino in the hotel!
Taura E. Solo travelers United States of America, November 4, 2012
fading glory

nice old fashioned pool area
4
but the rooms are old and moldy...fine if you're just going to sleep there but not recommended.
Nip C. Business travelers Hong Kong, November 4, 2012
good service

outdoor swimming pool
7.3
Regency Hotel, Macau The hotel was uncovered an engaging good features with resort style and good hospitality. It was located at the city which we could easily to get on the transportation to everywhere. Especially enjoyed the free internet access at the lobby and delicious buffet breadfast at the outlet. Moreover, the outdoor swimming pool made us enjoying a calm and relaxing long weekend there.
Hotel Feature Tip: outdoor swimming pool
Ng Y. Business travelers Singapore, November 4, 2012
Friendly Staff, Great Location

location is good
7
Generally the hotel service is acceptable. Staff are friendly and very helpful, food serve is nice, location near to some great eatery where you can enjoy yummy local food 24/7 Free bus service provided. However, there are still rooms for improvement 1) Most of floor(rooms) are cater for smoker, leaving terrible smell in the room. Non-smoker will suffer as they only have limited rooms for them 2)Free WIFI only provided at one corner of the hotel lobby with no proper desk and chair 3)Room internet charge at 160/day where no hourly booking is allowed is another major set back
Choon S. Couples Singapore, November 4, 2012
Basic hotel

NA
2.3
Simple no frill hotel. Location is out of the main tourist area. Rooms are old and smell of dampness. Housekeeping not attentive to the daily change of basis bedding and towels. Carpets are extremely used and dirty. No comfort at all.
Ka K. Groups China, November 4, 2012
spacious room with bad air quality

nice breakfast
6.3
Room temperature was too low even after turning off. Have got some not so pleasant odour inside rooms, especially on smoking floors. Even in a room of non-smoking floor, didn't have a good night of sleep for an usually heavy sleeper. Waste of electricity as air con is always turned on even without guests inside.
Koh T. Groups Singapore, November 4, 2012
Nice hotel and good view for some rooms

Nice and friendly staff
8
comfortable room, big enough for 4 adults. the shower is not powerful enough, the water jets all over the bathtub. bathroom a bit small but it's alright. the reception staff are helpful.
Hotel Feature Tip: if you want a cold room with the breeze, ask for the sea facing. if you want a warm room which is not cold, ask for the inside facing room.
Yoke L. Families with young children Malaysia, November 4, 2012
Big room but not convenience

Customer service
7.3
we had a good experience at regency hotel. the staff is nice and helpful especially the concierge staff. however, i think there is still some areas they need to further improve. first is the breakfast food variety, we had almost same varieties for 4 days. second is the shuttle service, the hotel should provide shuttle service from airport as well if we informed earlier.

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Customer Reviews - Regency Hotel Macau, Macau

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