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Regency Hotel Macau

2 Estrada Almirante Marques Esparterio, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 326

Recent customer reviews

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Good

7.3

based on
6502 reviews

Value for Money
7.6
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (6502)
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Vivian N. Solo travelers Australia, September 13, 2012
Not the greatest

Free bottled water?
5.3
The lobby looked incredible when I walked in however upon being brought up to my room, the room reeked of cigarettes and the shower and toilet were dirty. Service isn't too great either all DYI so don't expect a 5 star service. In terms of bedding, I think I would have slept better on the floor. The pillow and sheets were unwashed smelling like cigarettes.
Boon C. Couples Malaysia, September 13, 2012
Great location

Great swimming pool area
6
Pleasant, but the shutter bus service have to wait for an hour and not to Cotai areas.
Robert H. Couples United States of America, September 13, 2012
Comfortable hotel with good service

Reaonably priced, helpful staff
8.3
The Regency Hotel is the former Hyatt Regency Hotel in Macau. The rooms are OK, but have shutters instead of curtains allowing too much light to come into the room when the sun rises. The buffet breakfast was OK, but didn't change much from one day to the next. We found that many taxi drivers do not know the hotel by its English name so it is important to carry something with the hotel's name and address in Chinese characters in order to return to it easily. The hotel's shuttle bus to the ferry terminal operates only once an hour in each direction and ends service at 10 PM.
Craig R. Couples Canada, September 13, 2012
Decent location but old rooms

Excellent pool, good buffet breakfast
6
hotel is located in a good location. very easy to get around. hotel itself is nice but rooms are fairly old and could use an update. beautiful view of the other island. would have been nice if windows would open. pool is excellent - quiet, clean and refreshing. i would almost consider staying here again just because of the pool. actually i would probably stay here again if all i was going to do was stay by the pool - that's how nice it is.
Hotel Feature Tip: Don't forget your swim suit! Make sure find some time to spend a couple of hours by the pool - absolutely beautiful!
Miriam W. Solo travelers Australia, September 13, 2012
Great Hotel

Staff spoke English and were very helpful. Loved the breakfast and the pool.
8.7
Great Hotel-included an excellent breakfast. Good location easy to get to Macau. Suited my need regards fitness- Huge pool-sauna-spa etc. Had a Harbour view from my room-down side was the room was noisy and cold (without the air con). Plumbing was old (but very efficient) so that may have been the cause. Staff spoke excellent English-a real bonus as I felt I was the only European (Aussie) on both islands.
Sightseeing/Attractions Tip: Language is Cantonese so collect an address from your hotel to use is Taxis. The Hotels/Casinos on both islands are breath-taking. Not much shopping but plenty of history.
Isaac S. Couples Hong Kong, September 12, 2012
Cozy Hotel

ambience in the swimming pool, friendly receptionists, good restaurants
8
it was really kind of the receptionist to change our room to king size bed as the original booking was twin bed. they were really helpful. i just wished they had prepared an iphone charger as it is the most used smartphone and most guests might be using it. the best part of the stay in the hotel was the swimming pool, it felt very cozy and relaxed as it was not the typical glamour styled but trees and nature-ish feel with the surroundings. the price you pay is worth your stay.
Hotel Feature Tip: Try the restaurant in this hotel.
Jonathan K. Business travelers Singapore, September 12, 2012
A very decent hotel with loads of facilities

Quite convenient to places of interest and the likes
9
Very friendly, helpful and cheerful staff and I mean EVERYONE! Front desk and restaurant staffs speaks English , mandarin and of course Cantonese very fluently. Breakfast buffet very decent and abundant. Chinese and Western food served in the restaurant is very good. shuttle bus service to Venetian would be good to include into AVS.
Travel tip: Try this hotel if you haven't. Seriously no regrets. Very affordable without compromising quality and standard. Bus stop just outside the hotel and the buses takes you to literally everywhere.
Gertrudo L. Couples Philippines, September 12, 2012
hotel with a resort.

resort area
6.7
the hotel is average , its the resort that make the plus factor.
Hotel Feature Tip: visit new hotel and watch the attaraction of the hotel theme.
Paul A. Business travelers United Kingdom, September 12, 2012
Fairly standard 4 star hotel

Big swimming pool
5.3
Room was clean and well appointed. Shuttle bus only runs every hour and getting a taxi in rush hour may be tricky. There's a public bus stop just outside hotel with several buses running regularly to city centre. Room included breakfast buffet which was ok.
Cheng Z. Couples China, September 12, 2012
OK

good inhotel resort
6.3
No casino in this hotel. the room and facilities are quite old, but it must have been a good hotel 10 years ago wiht good resort including beautiful swimming pool. Several public buses stop at the hotel. 25 and 25X go to the border in about 45 minutes
Sightseeing/Attractions Tip: One Casino in nearby hotel. 1 bus stop to where Wynns, Sands and Star world are located.

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Customer Reviews - Regency Hotel Macau, Macau

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