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Regency Hotel Macau

2 Estrada Almirante Marques Esparterio, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 326

Recent customer reviews

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Good

7.3

based on
6886 reviews

Value for Money
7.5
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (6886)
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Choon S. Couples Singapore, November 4, 2012
Basic hotel

NA
2.3
Simple no frill hotel. Location is out of the main tourist area. Rooms are old and smell of dampness. Housekeeping not attentive to the daily change of basis bedding and towels. Carpets are extremely used and dirty. No comfort at all.
Ka K. Groups China, November 4, 2012
spacious room with bad air quality

nice breakfast
6.3
Room temperature was too low even after turning off. Have got some not so pleasant odour inside rooms, especially on smoking floors. Even in a room of non-smoking floor, didn't have a good night of sleep for an usually heavy sleeper. Waste of electricity as air con is always turned on even without guests inside.
Koh T. Groups Singapore, November 4, 2012
Nice hotel and good view for some rooms

Nice and friendly staff
8
comfortable room, big enough for 4 adults. the shower is not powerful enough, the water jets all over the bathtub. bathroom a bit small but it's alright. the reception staff are helpful.
Hotel Feature Tip: if you want a cold room with the breeze, ask for the sea facing. if you want a warm room which is not cold, ask for the inside facing room.
Yoke L. Families with young children Malaysia, November 4, 2012
Big room but not convenience

Customer service
7.3
we had a good experience at regency hotel. the staff is nice and helpful especially the concierge staff. however, i think there is still some areas they need to further improve. first is the breakfast food variety, we had almost same varieties for 4 days. second is the shuttle service, the hotel should provide shuttle service from airport as well if we informed earlier.
Nicole M. Groups Philippines, November 4, 2012
Great service

the people in the concierge are very friendly and helpful. clean, big rooms. great location. quiet place and an ok buffet.
8.7
the staff in the concierge turned out to be really helpful. they speak good english so it wasn't hard to understand them. the location of the hotel is great. you can easily board a bus that drops tourists off one hotel/casino to another. it's in the middle of the casinos (galaxy, etc) and the city itself. their rooms are very nice for their price and they're clean and organized.
Ong S. Couples Malaysia, November 3, 2012
clean and tidy

good and convenient location
6.7
good manner of the staffs and able to speak with few dialogue, no problem on the communication.
Sightseeing/Attractions Tip: will be back soon !
David D. Couples Australia, November 3, 2012
Lovely Hotel close to the Airport

Large and well appointed Rooms with a great Breakfast buffet
8
Stayed at the Regency for 24 hours prior to catching a flight back to Thailand. On arrival, check-in was efficient and the staff polite. Concierge staff doubled up as Security and were of little help during our stay. The rooms were a pleasant surprise. They were spacious, clean and well appointed. The hotel is ideally situated near the airport and is suitable for short stay visitors. The tourist destinations and the Cotai Strip (Casinos) require taxi transport. Reception staff allowed a late check-out (without cost) and stored our luggage (no cost) till our 9pm flight. The Breakfast Buffet was excellent. Overall the Regency is a very nice hotel although a little out of the way. I would happily reccomend this place, given the travel limitations to others and would definitely consider staying here again.
Hotel Feature Tip: Great spot if you have an early morning or late night International Air Flight
Alice C. Couples Hong Kong, November 3, 2012
Convenient 3-star hotel

reasonable price in macau
7.7
convenient that bus stop nearby. friendly staff. lots of mainland tourists. managed to trace the left belongings after we checked out.
Chen C. Families with young children Malaysia, November 2, 2012
Great service hotel

nice hotel garden
6.7
this hotel was big enough for 2 of us with our little child but the condition a bit old. the breakfast are great with lot of choice. location are very far away from tourist attraction, but they provide free shuttle bus service every hour. the garden are nice and big, it's good to walk around after our breakfast.
Hotel Feature Tip: Make sure you wait for the shuttle bus early, otherwise have to wait for another hour.
Goh K. Business travelers Singapore, November 2, 2012
Off the Beaten Track Hotel

Quiet Location
9.3
Its one of the few hotels away fromt he Casinos. Peaceful, with a lot of gorund space, e.g. gardens and pools. Notice I used pural. and I should add four tennis courts. I only stayed one night but it was satisfying, for the price, it is worth it - no frills, clean room and breakfast included. you can either get a room facing across the sea looking towards Macau, or the back, which looks into Taipa township. Both views are not unpleasant, better than no view. The staff are efficient,polite and knowledgeable. Security ensures safety and politely opens doors for guests.
Travel tip: I discovered that there is a well furnished gym for the serious body builder. Don't forget to chekc it out. Its quiet a long walk, but just follwo the signs....stop at the second floor and walk pass the hairdresser/boutique.

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Customer Reviews - Regency Hotel Macau, Macau

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