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Regency Hotel Macau

2 Estrada Almirante Marques Esparterio, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 326

Recent customer reviews

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Good

7.3

based on
6530 reviews

Value for Money
7.6
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (6530)
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Merche D. Business travelers United Kingdom, March 9, 2014
Disappointing

Nothing
3.3
Not good at all, not a 5 star, not even the level of a 3 star. Rooms smelling of mold, not decorated for years, not value for money. Gym only opens at 10am and closes at 7pm, the swimming pool closed for refurbishment, disappointing breakfast and staff.
Kuen Y. Couples Hong Kong, March 8, 2014
Good value but too many tour groups

friendly staff, good value, nice selection for breakfast buffet
6.7
During my stay, there were quite a few tour groups from China. I can't expect the hotel to screen the type of people who joins these tour groups but I think they devalue the property. What I saw at the breakfast buffet and the behavior that was shown, was enough to deter me from returning to the hotel. Again, there's not much to be done when a hotel accept tour groups, it's good money for hotels but not always the best for other guests.
Janice O. Solo travelers Malaysia, March 7, 2014
room not clean, hotel renovated is old

nice staff
5.7
no
Robert A. Business travelers Indonesia, March 6, 2014
poor service and very limited internet access

good location, nice but not-free sports facilities, good breakfast
4.7
due to very limited internet access (expensive but not-shareable wifi in room), this hotel is not recommended for business travelers. sports facilities like tennis and squash are not free to use.
Adeline T. Business travelers Singapore, March 6, 2014
choking smoke fr inconsiderate guests in non-smoke

convenient bus stop at the door step, friendly staff, near to airport
7
Nice and friendly hotel staffs, unfortunate to have to put up with inconsiderate mainland people who are heavy smokers who smoke even in the non-smoking rooms/floors. Seriously don't understand why they want to put an ashtray in a non-smoking room, thus encouraging those smokers to smoke... Breakfast are served quite late at 7am.. which causes many hotels guests who have to leave early to forgo breakfast, the crowd at breakfast is pretty frightening. The bed coverlets are a bit thin thus making it considerably cold. It's a pity there are no free internet in the rooms, only available in the lounges.. having that will give it more points.
Shuk N. Families with young children Canada, March 6, 2014
good

close to bus stop, friendly and helpful staff, central location
8.7
Very good, very large bed, real king size bed.
Yu C. Solo travelers China, March 5, 2014
No wifi in the room

Staff was polite, location is fine, and good view from the room
6.7
Overall it's fine, but it's not a 5-star hotel actually, 3-star at the most. And there is no wifi in the room, not convenient.
Charles N. Couples Malaysia, March 4, 2014
Affordable budget hotel

big room, nice view to the town and bridge across the sea, nice breakfast
5.3
- no wifi available in the room, only available in lobby, unacceptable. - comparatively lower price than other hotel. As Hotels in Macau are all over-priced. - bad location, far from the city, but you can ride the free hotel shuttle to the town, but not all places.
Khiam K. Groups Malaysia, March 4, 2014
cozy hotel room and easy to get around

cozy and comfortable room. very near to public transport. friendly and helpful ataff.
7.7
The only thing that I feel bad is no wifi connection in the room, it makes the trip very inconvenient and the charges for wifi is 180 macau dollars per night. That's extreamly expensive. Even like the backpacker hostel (Sanva Hostel in macau city) giving free wifi during the stay, how come a 5-star hotel being so stingy?
Effy Y. Groups China, March 2, 2014
big, comfy , old

big, big, big
7.7
it's a big old room. and seriously, it is expensive for the price. well , maybe it was because it's a saturday. Will not stay there again. seriously. should get something better if you want to experience the extravagant casino scene. Or if you are there for the culture, there are other cheaper hotels. Yet still, It has really big rooms, i mean really big. I bet the hotel could charge even higher prices if it renovate a bit. Now, it's kinda stuck in the middle.

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Customer Reviews - Regency Hotel Macau, Macau

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