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Regency Hotel Macau

2 Estrada Almirante Marques Esparterio, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 326

Recent customer reviews

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Good

7.3

based on
6886 reviews

Value for Money
7.5
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (6886)
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Susan M. Couples Australia, March 2, 2014
Regency Hotel Macau

Sorry, cannot think of one, let alone three good things about the place.
4
The room type we had booked was unavailable when we arrived. After much wrangling we were given another room, supposedly a higher grade, but it was grubby and tired looking. The rooms are in need of renovation, but certainly could be cleaner! Our two day stay was punctuated by a move from the "upgrade" the following day. To a room of a lower standard....not much difference. We were given one tea bag, one coffee bag, one bottle of water.....not that it is a big thing, but certainly gives the impression of a budget establishment. Free wifi is only available in the foyer and coffee lounge, so the foyer is full of people using the wifi. It seems they cater largely to the large tour groups. We could not get a taxi from the hotel, had to walk to another hotel to get a taxi...the concierge was just relieved that he didn't have to stand out the front with us waiting. Breakfast catered to the tour groups, it was busy, looked fresh but a bit ordinary. We did not use our voucher on our second morning, preferring to pay (again) somewhere else.
David L. Couples Israel, March 2, 2014
Good ,but no free wifi in rooms

great breakfast, big rooms, huge bed
8.7
Disappointed because they charge HKD160 for 24 hours wifi in rooms.
De C. Business travelers France, March 2, 2014
Quite old hotel, not anymore a 5 stars hotel!

swimming pool, location ok
4
Mohd Z. Solo travelers Malaysia, March 2, 2014
nice and valuable

Nice view,worth more than others hotel.
10
Nice,good and value. Worth than others hotel,strategic location.
Li Y. Families with young children Malaysia, March 2, 2014
It's just a ok hotel

The staff speak English
6
It is a regional size room but with bed bugs... my gals and myself were quite badly bitten
Alfredo C. Couples Italy, March 2, 2014
Need a revamp

Big hotel with fitness center and swimming pool
6
It was average , location was not the best , the breakfast average , staff not reslly helpful and room not old need a revamp
Evelyn S. Families with young children Philippines, March 1, 2014
huge room, warm staff

big room
7.7
overall stay is good. the hotel has warm and ver helpful staff. the breakfast is good as well. i will definitely recommend regency to my friends
Yuk Y. Solo travelers Hong Kong, March 1, 2014
near cacino and shopping mall.

good dinning,clean and big room,good service.
7.7
Chenjun W. Business travelers China, March 1, 2014
No Wifi in the room, far away from downtown

close to the bus station, good breakfast
5.3
No Wifi in the room, far away from downtown end
Shuk M. Couples China, February 27, 2014
Very nice! Good experience here!

Nice environment ! Good service ! Good!
8
Nice ! Very good ! Excellent! The food in the restaurant is very good ! The room is in a large size.

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Customer Reviews - Regency Hotel Macau, Macau

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